Oak Lawn Toyota and Bob Spee were wonderful. No pressure, very informative, very reasonable on price and trade in. I always felt like they were completely honest with me. Great follow up too. I've never had such a positive experience buying a car. Bob was very patient with me, listened to what I wanted, and suggested something that he thought would suit me best, not the most expensive car. And he was right - I absolutely love my new Corolla. I will refer everyone I know to Bob and to Oak Lawn Toyota.
ssf
Great dealership to work with. I traveled about 150 miles to get this vehicle based on price and looks. The car was very clean and the service was great. I had asked to have Scott hold it for me because I couldn't make it down until the next day. After the purchase Scott mentioned he had another buyer the night before but would not sell it until I had come and looked at it. Much appreciated since a local dealer in my area sold one after I said I was on my way to come and look.
Thanks Oak Lawn for a great experience!
captain_vball
2009
Hyundai
Santa Fe
Buying a new car at Oak Lawn Toyota was a great experience. Our sales person, Steve Hill, was very helpful in walking my wife and I through the process. Steve showed us the cars available and pointed out different options available for that model. When it came to price, Steve came up with a price that was fair - no haggling. I also value the service departments opnion for service on my other Toyota and will also service my new Toyota at Oak Lawn Toyota.
rpmosz76
Jacek Makeselan was very helpful in getting us the price we wanted for the car. He is very friendly has great customer service skills. Dave Capelle was also very helpful with getting our financing taken care of. His follow-up to my questions were helpful. The financial part of the deal is usually the boring part, but he made it informative, fun and quick. Lauren was my first contact (via internet) with Toyota. She was quick to respond and very helpful. All in all, Oak Lawn Toyota, has great people working there. We already had it in our minds to buy a car we had seen at Toyota on Western, but your staff was good to reel us in.
Thank you,
Odilia & Juan Licea
llicea
2012
Toyota
Prius v
My husband and I recently purchased a 2012 Highlander Limited from Oak Lawn Toyota. This is the second car we have purchased from them, the first being a 2007 Avalon. Bob Spee was our salesman both times and is an outstanding person. He is very upfront and honest. He takes time to explain all about the vehicle you are buying and makes the experience super smooth. He patiently answered all my questions. There is no pressure to make a quick decision. We feel we received a great price on the Highlander and John gave us a fair trade-in value on the Avalon. Dave in the finance dept. was also very helpful in explaining all the financial details and extended warranties so we could make informed decisions. Having been a previous customer, I had my 2007 Avalon serviced exclusively at Oak Lawn Toyota. Their service dept. is wonderful-I never had any issues. They are professional, honest, and give great customer service. I plan to continue with their services on my Highlander. I am absolutely delighted with my new Highlander-it fits my current lifesyle perfectly. Thank you Bob for all your patience and help--when it's time we'll be back for the next car-I'm a customer for life!
prunowski
2012
Toyota
Highlander
Oak Lawn Toyota is a terrific dealership. They are honest, friendly, and do not pressure their customers. In addition, they have a first-rate service department whom we have come to trust over the 20+ years we've used their services. We have bought 6 cars from them and would hesitate to buy from anyone else.
hvanwyck
2012
Toyota
Camry Hybrid