Meet Our Staff
Joseph Cassello
Assistant Service Manager
Sal Gaeta
Assistant Service Manager
Keith Stadler
Assistant Service Manager
Bob Spee
Sales Consultant
Frank Nash
Assistant Service Manager
Daniel Schnur
Assistant Service Advisor
Juan Vazquez
Service Manager
Marty Maggio
Finance Manager
Jason Stoit
Finance Manager
Steve Barrix
Sales Consultant
Mark Girlich
Sales Manager
Dominik Gibek
Finance Manager
Steve Hertogs
Sales Manager
John Carnivele
General Manager
John Beris
Sales Consultant
Jack Makselan
Sales Consultant
Vito Dinella
Sales Consultant
Mike Henery
Sales Consultant
Vincent Chen
Sales Consultant
Bill Elvidge
Counter Associate
Diana Rodriguez
Customer Care Representative
Edwin Cotto
Sales Consultant
Luis Novoa
Customer Relations Manager
Lauren Boutos
Internet Relations Manager
Liz Chavez
Sales Consultant
Andres Rivera
Counter Associate
Manny Thnaibat
Sales Consultant
Erica Ortiz
Customer Care Representative
Alex Ramos
Parts Manager
Nick Taiym
Sales Consultant
Christina Colosimo Wonais
Social Media Director
Elizabeth Colosimo Phelps
The Voice of OLT
Cesar Quiroz
Sales Consultant
Justin Keown
Director of Operations
Vickie Benson
Dispatcher
Kayla Burba
Inventory Manager
Elizabeth Garcia
Customer Care Representative
Joseph Cassello
Assistant Service Manager
Sep 18, 2021
I have been a customer since 2009…Excellent service....
I have been a customer since 2009…Excellent service. Excellent people. I will not take my car anywhere else.
Sep 18, 2021
People that work there are very friendly and...
People that work there are very friendly and accommodating. Great service.! Service is very efficient!
Sep 17, 2021
The people who work there are very friendly the service...
The people who work there are very friendly the service is fast but efficient they care about your car
Sep 16, 2021
Polite, efficient, through, handled all my needs within a...
Polite, efficient, through, handled all my needs within a very reasonable time period. Great job
Sep 16, 2021
Have been doing business with Oak Lawn Toyota for over...
Have been doing business with Oak Lawn Toyota for over 30 years. I am always extremely satisfied with sales and service.
Sal Gaeta
Assistant Service Manager
Sep 17, 2021
I had an issue with another Toyota dealership for...
I had an issue with another Toyota dealership for service. My technician was kind and knowledgeable, and helped to offer his thorough and honest assistance for resolve.
Sep 16, 2021
Have been doing business with Oak Lawn Toyota for over...
Have been doing business with Oak Lawn Toyota for over 30 years. I am always extremely satisfied with sales and service.
Sep 16, 2021
Oak lawn Toyota service department is one of the...
Oak lawn Toyota service department is one of the greatest, their technicians know what they are doing I have never had to bring my car back to redo any repair. The service department staff are courteous, respectful and helpful at all times.
Sep 15, 2021
Professional and friendly staff. They explain the problem...
Professional and friendly staff. They explain the problem and then offer solutions at affordable prices.
Sep 12, 2021
The service representative was very friendly,...
The service representative was very friendly, knowledgeable, & professional. I enjoyed my experience. My wait wasn’t long either. A complimentary car wash would be a nice addition.
Keith Stadler
Assistant Service Manager
Sep 16, 2021
The best service . Battery died.. was able to get new...
The best service . Battery died.. was able to get new battery right before closing time
Sep 16, 2021
Have been doing business with Oak Lawn Toyota for over...
Have been doing business with Oak Lawn Toyota for over 30 years. I am always extremely satisfied with sales and service.
Sep 14, 2021
Service department is efficient and quick and on time...
Service department is efficient and quick and on time with delivery. Considering the other dealerships are all on strike it’s nice that this dealership cares about its customers
Sep 12, 2021
They have great customer service skills and you always...
They have great customer service skills and you always feel like you are the most important person. Dan S was amazing and very accommodating to my schedule.
Sep 10, 2021
Great customer service! Everyone I dealt with went the...
Great customer service! Everyone I dealt with went the extra mile to get my truck repaired right and on time as promised. Thank you so much!!!!
Bob Spee
Sales Consultant
Sep 04, 2021
Great place to buy a car or get yours fixed right. No...
Great place to buy a car or get yours fixed right. No flashy in house Starbucks to drive up customer prices. Just good experienced people.
Sep 03, 2021
This is my second purchase from Oak Lawn Toyota. The...
This is my second purchase from Oak Lawn Toyota. The staff are all very friendly and helpful. Bob Spee worked to get me a car quickly and during the pandemic shortage! They’ve got my business for life!
Aug 30, 2021
Each and every experience both with sales and service at...
Each and every experience both with sales and service at Oak Lawn Toyota is consistently a pleasure. My family has been doing business with Oak Lawn Toyota for over 20years and they have never failed to deliver quality results.
Aug 27, 2021
Bob Spee is a spectacular salesmen, informs , assists and...
Bob Spee is a spectacular salesmen, informs , assists and directs his clients. He is definitely an asset to Oak Lawn Toyota. He and everyone one that I have met there are genuinely nice people.
Aug 24, 2021
Bob Spee made my vehicle shopping a pleasure & fun! I...
Bob Spee made my vehicle shopping a pleasure & fun! I appreciate his professionalism and kindness from start to finish. The staff very pleasant. Thanks much,
Frank Nash
Assistant Service Manager
Sep 16, 2021
Have been doing business with Oak Lawn Toyota for over...
Have been doing business with Oak Lawn Toyota for over 30 years. I am always extremely satisfied with sales and service.
Sep 08, 2021
Always friendly staff and great service at Oak Lawn...
Always friendly staff and great service at Oak Lawn Toyota. If you are going to a dealership for service this is as good as it gets.
Sep 08, 2021
I Have been taking my car to this dealer since 2016. And...
I Have been taking my car to this dealer since 2016. And they are alway friendly and get the work done in a reasonable time.
Sep 08, 2021
Very polite everyone was friendly thank you for your...
Very polite everyone was friendly thank you for your service Five stars I do not remember the names of the personal that took care of my vehicle but everyone was professional The place was very clean
Sep 05, 2021
They were great, much better then other Toyota Dealers I...
They were great, much better then other Toyota Dealers I have been too! Very friendly and took care of all Of my questions and concerns
Daniel Schnur
Assistant Service Advisor
Sep 16, 2021
Have been doing business with Oak Lawn Toyota for over...
Have been doing business with Oak Lawn Toyota for over 30 years. I am always extremely satisfied with sales and service.
Sep 15, 2021
Quick. Good service. Nice people. Been coming to the...
Quick. Good service. Nice people. Been coming to the dealership for years. Will be back.
Sep 12, 2021
They have great customer service skills and you always...
They have great customer service skills and you always feel like you are the most important person. Dan S was amazing and very accommodating to my schedule.
Sep 12, 2021
The service representative was very friendly,...
The service representative was very friendly, knowledgeable, & professional. I enjoyed my experience. My wait wasn’t long either. A complimentary car wash would be a nice addition.
Sep 12, 2021
Great and friendly service. From arrival to consultation...
Great and friendly service. From arrival to consultation things were clear and completed quickly. Thank you for providing great service. We know our vehicle is in trustworthy hands.
Juan Vazquez
Service Manager
Sep 18, 2021
I have been a customer since 2009…Excellent service....
I have been a customer since 2009…Excellent service. Excellent people. I will not take my car anywhere else.
Sep 17, 2021
The people who work there are very friendly the service...
The people who work there are very friendly the service is fast but efficient they care about your car
Sep 16, 2021
Have been doing business with Oak Lawn Toyota for over...
Have been doing business with Oak Lawn Toyota for over 30 years. I am always extremely satisfied with sales and service.
Sep 12, 2021
Great and friendly service. From arrival to consultation...
Great and friendly service. From arrival to consultation things were clear and completed quickly. Thank you for providing great service. We know our vehicle is in trustworthy hands.
Sep 10, 2021
This dealership is very customer focused.They analyzed...
This dealership is very customer focused. They analyzed the problem and promptly advised me of my options. Once the decision was made, they were able to promptly resolve the issue.
Marty Maggio
Finance Manager
Sep 18, 2021
People that work there are very friendly and...
People that work there are very friendly and accommodating. Great service.! Service is very efficient!
Sep 17, 2021
The people who work there are very friendly the service...
The people who work there are very friendly the service is fast but efficient they care about your car
Sep 03, 2021
This is my second purchase from Oak Lawn Toyota. The...
This is my second purchase from Oak Lawn Toyota. The staff are all very friendly and helpful. Bob Spee worked to get me a car quickly and during the pandemic shortage! They’ve got my business for life!
Sep 01, 2021
I'm please to have a good relationship with your company...
I'm please to have a good relationship with your company it was great to be part of it in happy with my car serious
Aug 27, 2021
Bob Spee is a spectacular salesmen, informs , assists and...
Bob Spee is a spectacular salesmen, informs , assists and directs his clients. He is definitely an asset to Oak Lawn Toyota. He and everyone one that I have met there are genuinely nice people.
Jason Stoit
Finance Manager
Sep 01, 2021
I'm please to have a good relationship with your company...
I'm please to have a good relationship with your company it was great to be part of it in happy with my car serious
Aug 13, 2021
I chose to buy a Toyota because my family owned a total...
I chose to buy a Toyota because my family owned a total of three and they were all study, reliable cars. In over 15 years of experience, I have been pleased.
Aug 11, 2021
Prior to going to Oak Lawn Toyota, I visited 2 other...
Prior to going to Oak Lawn Toyota, I visited 2 other dealerships, one I actually got up and walked out, and the other one I terminated the deal the sales staff there were like vultures, I felt I was being attacked. I was extremely impressed with the professionalism shown by my salesperson Liz Chavez . I never felt pressured or taken advantage of always respected. Liz has such a bubbly personality, I felt I was interacting with a personal friend. I would definitely recommend her to friends and family, her smile is so sincere. I must not forget Jason Stoit who is an A-1 Business Manager and made the financial part pain-free. I felt he was honest and not pushy, which is what I previously experienced at the beginning of my car shopping. The car I purchased is my 5th Toyota…I can’t believe it’s my first purchase from Oak Lawn Toyota. To anyone in the market for buying a car new or used check out Oak Lawn Toyota, they will save you time and money.
Aug 08, 2021
We're repeating customers to this location. Great...
We're repeating customers to this location. Great customer service! Bob was extremely knowledgeable, friendly and helpful and helped calm our nerves for our new car purchase.
Aug 06, 2021
6th Toyota I purchased from Oak Lawn Location. Owner and...
6th Toyota I purchased from Oak Lawn Location. Owner and staff are the best. John Beris will take care of you. He is a great.
Steve Barrix
Sales Consultant
Sep 15, 2021
Quick. Good service. Nice people. Been coming to the...
Quick. Good service. Nice people. Been coming to the dealership for years. Will be back.
Sep 09, 2021
I like the idea that they check everything. And very...
I like the idea that they check everything. And very nice. They also list things that need to be fixed. And the receptionist is nice to.
Sep 04, 2021
Great place to buy a car or get yours fixed right. No...
Great place to buy a car or get yours fixed right. No flashy in house Starbucks to drive up customer prices. Just good experienced people.
Sep 02, 2021
Steve Barrix is the reason we keep buying from Oak Lawn...
Steve Barrix is the reason we keep buying from Oak Lawn Toyota . As a family we have purchased 8 vehicles from OLT. Outstanding service from Steve and Joe in the service department
Aug 29, 2021
I am never disappointed when I bring my car in to Oaklawn...
I am never disappointed when I bring my car in to Oaklawn Toyota. Joe was extra thoughtful and showed me my oil pan. I was able to see it with my own eyes and touch it with my own hands. It really removed the fear out of my mind regarding driving around town with a dent in the oil pan. They all are the best at Oaklawn- even the salesmen! Keep up the good work.
Mark Girlich
Sales Manager
Sep 04, 2021
Great place to buy a car or get yours fixed right. No...
Great place to buy a car or get yours fixed right. No flashy in house Starbucks to drive up customer prices. Just good experienced people.
Sep 01, 2021
I'm please to have a good relationship with your company...
I'm please to have a good relationship with your company it was great to be part of it in happy with my car serious
Aug 30, 2021
Each and every experience both with sales and service at...
Each and every experience both with sales and service at Oak Lawn Toyota is consistently a pleasure. My family has been doing business with Oak Lawn Toyota for over 20years and they have never failed to deliver quality results.
Jul 31, 2021
This is the best experience I have Ever had buying a car....
This is the best experience I have Ever had buying a car. There was no pressure and they couldn’t be nicer. We got a wonderful deal and was extremely happy with the car we purchased. I would send everyone I know to OakLawn Toyota and you can be sure we will be back again. Thank you Nick and Mark for a wonderful experience.
Jun 18, 2021
Very professional and friendly. Kept up to date on the...
Very professional and friendly. Kept up to date on the progress of the work being performed on you vehicle. Explained what needed to be done on my vehicle in termsci could understand.
Dominik Gibek
Finance Manager
Sep 04, 2021
Great place to buy a car or get yours fixed right. No...
Great place to buy a car or get yours fixed right. No flashy in house Starbucks to drive up customer prices. Just good experienced people.
Sep 01, 2021
I'm please to have a good relationship with your company...
I'm please to have a good relationship with your company it was great to be part of it in happy with my car serious
Aug 26, 2021
Very courteous & helpful. Got my car done promptly....
Very courteous & helpful. Got my car done promptly. Offered to give me a ride to work, but I wanted to walk. I will take them up on that offer this winter. Everything clean which I appreciated. So pleasantly surprised at how friendly people were
Aug 25, 2021
Thanks for everything!! Other dealerships weren't honest....
Thanks for everything!! Other dealerships weren't honest. One wanted to add $10,000 to the price. Another dealership told me they couldn't sell me a car because I didn't live in the area.
Aug 19, 2021
I am, and have been so pleased with your company and...
I am, and have been so pleased with your company and service! I have purchased a few cars from you already. I plan to buy more. You’r great!
Steve Hertogs
Sales Manager
Sep 04, 2021
Great place to buy a car or get yours fixed right. No...
Great place to buy a car or get yours fixed right. No flashy in house Starbucks to drive up customer prices. Just good experienced people.
Sep 04, 2021
I loved that they got me in out, in less than 24 hours my...
I loved that they got me in out, in less than 24 hours my vehicle was repaired, they even had a loaner ready for me.
Aug 30, 2021
Each and every experience both with sales and service at...
Each and every experience both with sales and service at Oak Lawn Toyota is consistently a pleasure. My family has been doing business with Oak Lawn Toyota for over 20years and they have never failed to deliver quality results.
Aug 25, 2021
Thanks for everything!! Other dealerships weren't honest....
Thanks for everything!! Other dealerships weren't honest. One wanted to add $10,000 to the price. Another dealership told me they couldn't sell me a car because I didn't live in the area.
Aug 16, 2021
Selling the car was easy to resolve the problem was a...
Selling the car was easy to resolve the problem was a nightmare make me go back & for to resolve some issues like I got the time that vehicle shut be inspected before sales
John Carnivele
General Manager
Sep 04, 2021
Great place to buy a car or get yours fixed right. No...
Great place to buy a car or get yours fixed right. No flashy in house Starbucks to drive up customer prices. Just good experienced people.
Aug 26, 2021
Very courteous & helpful. Got my car done promptly....
Very courteous & helpful. Got my car done promptly. Offered to give me a ride to work, but I wanted to walk. I will take them up on that offer this winter. Everything clean which I appreciated. So pleasantly surprised at how friendly people were
Jul 31, 2021
As always a great service experience, went in for oil...
As always a great service experience, went in for oil change,tire rotation and inspection for trip. Met with asst service manager Frank Nash, got me in quickly,great conversation, talked to the tech (Forgot his name) really nice young man, he did the job, Frank came to talk after inspection and vehicle definitely, needed new wiper blades which they replaced. thing about Toyota's in general they don't need a lot of service, however if you maintain them, the vehicles last. Oaklawn Toyota maintained my 2002 Rav4 we got over 245,000 miles on it before we sold it to but this 2020 rav4 hybrid,and we bought in from oaklawn Toyota. The service manager Juan Vasquez even came out of his office to give a friendly greeting and making sure vehicle was being taken care of. You can buy a vehicle anywhere but we always get a fair price and great service that is why Oaklawn Toyota is our go to place. Would highly recommend, if your looking for honesty, competence, and techs that know what they are doing this is the place to go! Thank you Oaklawn toyota!!
May 08, 2021
I have never had such fast service as I did on April 26....
I have never had such fast service as I did on April 26. My 7 month old 2021 Rav4 did not start. I contacted the service center around 7:10 am and by 8:30 my car was being towed to the dealership. By 11:00 it was ready to be picked up. Excellent service and time was taken to explain the problem to me and answer my questions.
Apr 28, 2021
Professional, prompt service. John did a thorough job...
Professional, prompt service. John did a thorough job explaining what was needed and why. I ended up getting additional with done but hopefully the car will be good for a while.
John Beris
Sales Consultant
Aug 06, 2021
6th Toyota I purchased from Oak Lawn Location. Owner and...
6th Toyota I purchased from Oak Lawn Location. Owner and staff are the best. John Beris will take care of you. He is a great.
Jul 29, 2021
Good experience with Manny! He was very polite and not...
Good experience with Manny! He was very polite and not pushy!!! Attentive to customers needs! Staff there were friendly and welcoming!! Recommended! Thank you all!
Jun 29, 2021
Excellent service and the personnel were great also. I’ve...
Excellent service and the personnel were great also. I’ve been coming here for years and years and I never had a bad experience and will always bring my cars there.
Jun 19, 2021
After dealing with a lot of amateur sales people and...
After dealing with a lot of amateur sales people and reaching out to other dealers who I thought had inventory for the toyota I wanted, I found Oak Lawn Toyota and the 2021 Highlander Hybrid I wanted. When I drove on the lot, they knew who I was and pointed me directly to John. It didn’t even feel like I was buying a car. John and Marty made it easy, gave me a great deal, and treated me like a friend. The other Toyota dealers I had worked with in the area were pushy and amateur. It’s a much better experience when you work with the pros. I’m sending all my friends/family members here as their service is top notch. Thanks for a great car buying experience.
Jun 09, 2021
Service was impeccable! Courteous and fast. I was very...
Service was impeccable! Courteous and fast. I was very impressed. Thank you Mr Joe Casello. I didn’t have to wait long and everyone was very friendly.
Jack Makselan
Sales Consultant
Jul 06, 2021
Jack Makselan has been my sales person for my last 2...
Jack Makselan has been my sales person for my last 2 toyotas. Jack was excellent at explaining the complete car buying process to me, making sure I understood everything, and just making me feel comfortable. Jack is awesome! I will see you again when I decide to purchase that third toyota. Dana Burse.
Jul 04, 2021
Great dealership with the best prices in the area. Jack...
Great dealership with the best prices in the area. Jack was very helpful and made the whole buying process quick and easy. If you need a car go to Oak Lawn Toyota.
Jun 05, 2021
Jacek Makselan was the one that sold me my Toyota...
Jacek Makselan was the one that sold me my Toyota highlander. And then gave me a good deal on my new TOYOTA RAV4. He was very knowledgeable and helpful. Thanks Jacek
Jun 03, 2021
I cannot say enough good things about Jack Makselan and...
I cannot say enough good things about Jack Makselan and the Oak Lawn Toyota team. Jack went above and beyond to help me find the perfect vehicle. I am a repeat customer because I always feel like I am being treated respectfully and all of my questions are answered promptly. Jack is knowledgeable and patient. Additionally, I appreciate how reliable my Toyota cars have always been. Having Jack as a salesperson made previous purchases and my current purchase seamless and a top notch experience. Thank you, Jack!
May 19, 2021
The dealership is good because they have great service...
The dealership is good because they have great service and one of the salesperson named Jack,is one of the best.The store is good.
Vito Dinella
Sales Consultant
Sep 13, 2021
Toyota of Oaklawn is a very nice dealership. My salesman...
Toyota of Oaklawn is a very nice dealership. My salesman Cesar Quito’s, was very helpful in making it possible to get my Mazda 6. Thank you
Aug 25, 2021
Thanks for everything!! Other dealerships weren't honest....
Thanks for everything!! Other dealerships weren't honest. One wanted to add $10,000 to the price. Another dealership told me they couldn't sell me a car because I didn't live in the area.
Aug 16, 2021
Selling the car was easy to resolve the problem was a...
Selling the car was easy to resolve the problem was a nightmare make me go back & for to resolve some issues like I got the time that vehicle shut be inspected before sales
Aug 04, 2021
This dealership has great staff all the way around from...
This dealership has great staff all the way around from the supervisor to the sales representative. Thanks Vito, you are a great sales representative, thanks you guys
Jul 10, 2021
The Staff were informed, courteous, understanding and...
The Staff were informed, courteous, understanding and very helpful. Vito, Salesman was EXCELLENT, KNOWLEDGEABLE AND NADE SURE I LEFT WITH A GOOD CAR, AFFORDABLE AND HE EVEN MADE SURE MY RENT A CAR WAS TAKEN CARE OF. SUPERIOR SERVICES FROM VITO.
Mike Henery
Sales Consultant
May 27, 2021
My salesman Mike Henery was awesome!!! He came all the...
My salesman Mike Henery was awesome!!! He came all the way to Hyde Park to pick up me and my family. He was very professional, patient, thoroughly answered all my questions and was very honest with me. I highly recommend buying a card here and recommend asking for Mike to be your salesman
May 20, 2021
Best dealer experience ever. Began with chat with Diana...
Best dealer experience ever. Began with chat with Diana online. When i came, Mike handled the process completely. And Dominik was informative. No pressure anywhere.
May 13, 2021
Mike is the best his sale skills are great make you feel...
Mike is the best his sale skills are great make you feel very comfortable while shopping for a vehicle his ability to help you get the vehicle you want and still remain inside your budget is Awesome..... THANKS MIKE YOUR GREAT 😁😭
Apr 17, 2021
The people that work there are amazing love working with...
The people that work there are amazing love working with them Very clean place Mark Gurlish is awesome takes his time to make sure everything is perfect
Apr 06, 2021
I've purchased several autos from this dealership because...
I've purchased several autos from this dealership because of their professionalism and knowledge and the atmosphere. I would recommend them to all my Chicago friends.
Vincent Chen
Sales Consultant
Jul 01, 2021
Excellent professional service. The sales representative...
Excellent professional service. The sales representative was not overbearing. He was very informative and gave wonderful feedback regarding the sale and our current situation. Fantastic
May 17, 2021
Our experienced buying a car from Oak Lawn Toyota was a...
Our experienced buying a car from Oak Lawn Toyota was a great .The Vince Chen was very nice and made me feel good.I would highly recommend anyone to this dealership.
May 15, 2021
Service was so excellent , staffs are so professional....
Service was so excellent , staffs are so professional. Very accomodating with their customer, they attentive always and very helpful to cleints specially Mr Vince Chen
May 10, 2021
I had been to several other dealerships I was so happy...
I had been to several other dealerships I was so happy with the respectful and honest treatment I received here from Vincent. I would highly recommend him to family and friends
Apr 21, 2021
Lauren was extremely helpful and very knowledgeable. She...
Lauren was extremely helpful and very knowledgeable. She made my car buying process easy, painless and quick. I would recommend anyone to purchase with OLT.
Bill Elvidge
Counter Associate
Sep 04, 2021
Great place to buy a car or get yours fixed right. No...
Great place to buy a car or get yours fixed right. No flashy in house Starbucks to drive up customer prices. Just good experienced people.
Aug 29, 2021
I am never disappointed when I bring my car in to Oaklawn...
I am never disappointed when I bring my car in to Oaklawn Toyota. Joe was extra thoughtful and showed me my oil pan. I was able to see it with my own eyes and touch it with my own hands. It really removed the fear out of my mind regarding driving around town with a dent in the oil pan. They all are the best at Oaklawn- even the salesmen! Keep up the good work.
Aug 26, 2021
Thank you Sal, Keith, Joe, and the amazing techs for...
Thank you Sal, Keith, Joe, and the amazing techs for keeping our Corolla and Sienna running like new. Also, appreciate the help from Parts Dept.
Aug 19, 2021
I was well taken care of from start to finish! 🚙 I spoke...
I was well taken care of from start to finish! 🚙 I spoke to Steve B, who’s my salesman. That is always great. Jerry outlined the charges with me and assisted in getting me a ride to an appointment because my car needed quite a bit of work and was there for awhile.
Aug 16, 2021
Very friendly, good with newer vehicles, not so shure...
Very friendly, good with newer vehicles, not so shure about older car diagnostic. Could be some of the parts made by manufacturers and sold as Genuine Toyota may have fit and form but not function. Doesn't happen often, guess to appreciate what's out there when can't afford new.
Diana Rodriguez
Customer Care Representative
May 20, 2021
Best dealer experience ever. Began with chat with Diana...
Best dealer experience ever. Began with chat with Diana online. When i came, Mike handled the process completely. And Dominik was informative. No pressure anywhere.
May 15, 2021
Service was so excellent , staffs are so professional....
Service was so excellent , staffs are so professional. Very accomodating with their customer, they attentive always and very helpful to cleints specially Mr Vince Chen
Mar 26, 2021
The salesman, Edwin Cotto, was very helpful. He was not...
The salesman, Edwin Cotto, was very helpful. He was not pushy and he was knowledgeable about the cars I was interested in. The manager was - a manager (not friendly). The only issue I have is that a car I ordered that was supposed to take 2 days to deliver (confirmed by manager) took 10 days! Other than that, I had no issues with any other dept. I had contact with at this dealership. I recommend Edwin.
Mar 12, 2021
Buying my new 2021 RAV4 XLE Premium at Oak Lawn Toyota...
Buying my new 2021 RAV4 XLE Premium at Oak Lawn Toyota was the best experience that I have ever had in my life, when comparing with my previous purchases at other Dealers. All personnel are very nice and professional.
Feb 06, 2021
Excellent work! No one else can.compare!! Everyone was...
Excellent work! No one else can.compare!! Everyone was nice and completed the work within a timely manner. I recommend any one with a Toyota to have your service completed here.
Edwin Cotto
Sales Consultant
Jul 26, 2021
I love Steve Barrix....he was very accommodating and...
I love Steve Barrix....he was very accommodating and honest. That means a lot. I word recommend Steve Barrix. He made sure all my needs were met.
Jul 25, 2021
I had a great experience I am a first time Toyota owner....
I had a great experience I am a first time Toyota owner. Excellent service with sales and finance. I came in with my husband for buy back and bought a newly used car for my self instead.
Jul 04, 2021
Toyota employees were very pleasant, patient,...
Toyota employees were very pleasant, patient, informative and professional. I would definitely recommend them to friends and family. Thank you Edwin Cotto you had excellent customer service skills.
Jun 01, 2021
Edwin helped me buy my first car. Was really helpful...
Edwin helped me buy my first car. Was really helpful translating most of the things to my dad and made it way easier for me to understand the car basics before taking it home.
May 26, 2021
Appreciate very much all the employees at the Dealership...
Appreciate very much all the employees at the Dealership as they made me feel as if my decisions were important and didn’t pressure me at all. Highly recommend them. 😊
Luis Novoa
Customer Relations Manager
Jul 25, 2021
I had a great experience I am a first time Toyota owner....
I had a great experience I am a first time Toyota owner. Excellent service with sales and finance. I came in with my husband for buy back and bought a newly used car for my self instead.
Jun 07, 2021
The visit nice.Especially my salesman ,Manny.He was a...
The visit nice.Especially my salesman ,Manny.He was a very calm man and not pushy like some salesman can be.He showed me what I wanted to see and was very cordial.
Jun 03, 2021
I cannot say enough good things about Jack Makselan and...
I cannot say enough good things about Jack Makselan and the Oak Lawn Toyota team. Jack went above and beyond to help me find the perfect vehicle. I am a repeat customer because I always feel like I am being treated respectfully and all of my questions are answered promptly. Jack is knowledgeable and patient. Additionally, I appreciate how reliable my Toyota cars have always been. Having Jack as a salesperson made previous purchases and my current purchase seamless and a top notch experience. Thank you, Jack!
Jun 01, 2021
Absolutely loved my experience, very welcoming, I felt...
Absolutely loved my experience, very welcoming, I felt comfortable and respected. Thank you to Vito DiNella and Dominik Gibek for the best advice and brand new car! I do not regret going to Oak Lawn Location, I highly recommend!
Apr 06, 2021
I brought my Camry back on 3/30/21 to have the...
I brought my Camry back on 3/30/21 to have the illuminated door sills installed along with the remote engine start up, I dropped my car off between 0730-0745, I knew it would be an all day job but I had someone to pick me up from the dealership. I called at 545 to check on my car and was told it would be about another 90 minutes. I called the service department back at 805 but everyone had left, no one bothered to call to let me know my car would need to be kept overnight, this created a real inconvenience for me since I had to scrabble to get a ride to work the next day. The next day 3/31/21 I called and asked for Louis he told me he would check the status of my car and call me back within 5 minutes, I called again 50 minutes later and Louis “said” he left me a message, my phone was with me the entire time and I had no messages from him, he said my keys would be with the cashier. When I arrived at the dealership I was handed my keys and no one offered to show me how to work the FOB for the remote engine start up, there was an instruction card attached to the remote. Needless to say I had some issues with the FOB and had to return to the dealership on 4/3/21 and while Louis did show me how to properly operate the FOB I feel this was a trip that could have been avoided had Louis or someone else taken the time to show me how to operate the FOB properly when I initially picked up the car. When I purchased the car in early March I was very pleased with my salesperson Vito, unfortunately returning the car for the after factory installs I was not happy with the customer service. The extra added attention that is given to a customer goes a long way!!
Lauren Boutos
Internet Relations Manager
Apr 21, 2021
Lauren was extremely helpful and very knowledgeable. She...
Lauren was extremely helpful and very knowledgeable. She made my car buying process easy, painless and quick. I would recommend anyone to purchase with OLT.
Dec 19, 2020
I am a long time customer of Oak Lawn Toyota, always...
I am a long time customer of Oak Lawn Toyota, always satisfied with the quality of service in every department. Kind and understanding sales poeple.
Aug 19, 2020
Very nice people at Oaklawn Toyota . They took care of...
Very nice people at Oaklawn Toyota . They took care of me and my mom . She love her new rav 4 . Rich and Steve gave us a great deal . There service was the best I ever had!!
Jun 25, 2020
Super assistance, great people, wonderful outlet and...
Super assistance, great people, wonderful outlet and perfect completion of what was needed....this is the second time I had help from you and am pleased
Apr 18, 2020
Customer service is excellent the facility stay clean...
Customer service is excellent the facility stay clean each time I came in for service they were kind and caring always do an excellent job servicing my vehicle
Liz Chavez
Sales Consultant
Aug 23, 2021
I was first pleased with the way I was greeted .I can't...
I was first pleased with the way I was greeted .I can't remember the names. The lady who showed me the cars seemed very knowledgeable. She answered my questions to my satisfaction. I was able to test drive any car I wanted to.To the finance department. They worked well with me, when I seen I couldn't afford the payment. Welcomed at more cars.I asked about the repair department , again I was satisfied with the response I got. Repairs , cost, and service is a great concern to me. I had my car going on 3 weeks now. So far so good.
Aug 11, 2021
Prior to going to Oak Lawn Toyota, I visited 2 other...
Prior to going to Oak Lawn Toyota, I visited 2 other dealerships, one I actually got up and walked out, and the other one I terminated the deal the sales staff there were like vultures, I felt I was being attacked. I was extremely impressed with the professionalism shown by my salesperson Liz Chavez . I never felt pressured or taken advantage of always respected. Liz has such a bubbly personality, I felt I was interacting with a personal friend. I would definitely recommend her to friends and family, her smile is so sincere. I must not forget Jason Stoit who is an A-1 Business Manager and made the financial part pain-free. I felt he was honest and not pushy, which is what I previously experienced at the beginning of my car shopping. The car I purchased is my 5th Toyota…I can’t believe it’s my first purchase from Oak Lawn Toyota. To anyone in the market for buying a car new or used check out Oak Lawn Toyota, they will save you time and money.
Jul 27, 2021
I was looking for a 4Runner TRD PRO. Liz and Steve were...
I was looking for a 4Runner TRD PRO. Liz and Steve were upfront and honest about the price and lead time. They did not attempt to over charge me for the vehicle as many dealers would have. They both kept great communication with detailed updates. Steve made personal assurance that the truck had all the options that I wanted. When I came to pick the car up they had it all cleaned and ready to go. There was no uncomfortable pressure for extra services and the finance agent was very straight forward and friendly. They all did a truly exceptional job!
Jul 02, 2021
Small thing but had to correct misspelling of my name....
Small thing but had to correct misspelling of my name.
Jun 24, 2021
They were very helpful, and friendly and felt they gave...
They were very helpful, and friendly and felt they gave me honest deal
Andres Rivera
Counter Associate
Sep 04, 2021
Great place to buy a car or get yours fixed right. No...
Great place to buy a car or get yours fixed right. No flashy in house Starbucks to drive up customer prices. Just good experienced people.
Aug 26, 2021
Thank you Sal, Keith, Joe, and the amazing techs for...
Thank you Sal, Keith, Joe, and the amazing techs for keeping our Corolla and Sienna running like new. Also, appreciate the help from Parts Dept.
Aug 26, 2021
Very courteous & helpful. Got my car done promptly....
Very courteous & helpful. Got my car done promptly. Offered to give me a ride to work, but I wanted to walk. I will take them up on that offer this winter. Everything clean which I appreciated. So pleasantly surprised at how friendly people were
Jun 24, 2021
I went in to check a front end noise and was told it was...
I went in to check a front end noise and was told it was brake shims that they put in but replaced and still charged.
Apr 23, 2021
4-5miles away,personality some like good,very nice...
4-5miles away,personality some like good,very nice Saleman Jack.,when making appointments always get the time &date I decide,the service personal explans very well what’s needed & important of serving my vehicles.
Manny Thnaibat
Sales Consultant
Aug 13, 2021
I chose to buy a Toyota because my family owned a total...
I chose to buy a Toyota because my family owned a total of three and they were all study, reliable cars. In over 15 years of experience, I have been pleased.
Jul 29, 2021
Good experience with Manny! He was very polite and not...
Good experience with Manny! He was very polite and not pushy!!! Attentive to customers needs! Staff there were friendly and welcoming!! Recommended! Thank you all!
Jun 07, 2021
The visit nice.Especially my salesman ,Manny.He was a...
The visit nice.Especially my salesman ,Manny.He was a very calm man and not pushy like some salesman can be.He showed me what I wanted to see and was very cordial.
May 26, 2021
Appreciate very much all the employees at the Dealership...
Appreciate very much all the employees at the Dealership as they made me feel as if my decisions were important and didn’t pressure me at all. Highly recommend them. 😊
Apr 21, 2021
I am so happy I came in to see John Carnivele. He is the...
I am so happy I came in to see John Carnivele. He is the best!!! Everyone else that helped with my purchase was very pleasant also. Excited!!!!
Erica Ortiz
Customer Care Representative
Jul 26, 2021
I love Steve Barrix....he was very accommodating and...
I love Steve Barrix....he was very accommodating and honest. That means a lot. I word recommend Steve Barrix. He made sure all my needs were met.
Jun 01, 2021
Absolutely loved my experience, very welcoming, I felt...
Absolutely loved my experience, very welcoming, I felt comfortable and respected. Thank you to Vito DiNella and Dominik Gibek for the best advice and brand new car! I do not regret going to Oak Lawn Location, I highly recommend!
Mar 25, 2021
This was the best car dealing experience ever. Steve...
This was the best car dealing experience ever. Steve Barrix was wonderful. Honest, knowledgeable and kind. I had a true no-hassle experience. He understood what I wanted and wasted no time in delivering exactly what I needed.
Mar 24, 2021
Thanking God that He loves me so much and knew where to...
Thanking God that He loves me so much and knew where to direct me purchase my car! I wanted a car and a new one!! I looked at a lot of other Toyota location, but some how I wasn’t really into them! I am an hour and a half hours away from this location! And I went there with my parents, best decision I ever made! From the customer service to the whole process! Mr. Bob was very welcoming and stayed on top of business to makesure I got the best vehicle! Wow! Even my parents were happy and impressed by how great he was! I’ll definitely recommend people buy their cars at this location! Keep up the great work. It all start by how welcoming you are and the whole service was awesome!! Super blessed! Did I mention I LOVE MY NEW CAR!!!!!!!!!!! Thank You Mr. Bob! And also Ms. Erica was very nice and helpful on the phone...that’s what brought me in the first place!!! Thank you all!!!!
Mar 23, 2021
We drive up from Louisville to get our van, because Erica...
We drive up from Louisville to get our van, because Erica got us what we needed. Bob took care of the final purchase and was so helpful. Beat the dealerships in our area hands down with attention to details and customer service.
Alex Ramos
Parts Manager
Sep 04, 2021
Great place to buy a car or get yours fixed right. No...
Great place to buy a car or get yours fixed right. No flashy in house Starbucks to drive up customer prices. Just good experienced people.
Aug 27, 2021
Friendly and timely service. Exceptional customer...
Friendly and timely service. Exceptional customer service on the call to book my oil change. I appreciated the attention to detail, advising me if future items needing to be addressed
Aug 26, 2021
Thank you Sal, Keith, Joe, and the amazing techs for...
Thank you Sal, Keith, Joe, and the amazing techs for keeping our Corolla and Sienna running like new. Also, appreciate the help from Parts Dept.
Jul 12, 2021
Took car right at appointment time. Clean waiting area....
Took car right at appointment time. Clean waiting area. Wi fi. Service completed on time. Counter staff and billing office very courteous. That’s about it!
Apr 23, 2021
4-5miles away,personality some like good,very nice...
4-5miles away,personality some like good,very nice Saleman Jack.,when making appointments always get the time &date I decide,the service personal explans very well what’s needed & important of serving my vehicles.
Nick Taiym
Sales Consultant
Sep 10, 2021
The services was very good The sale person was...
The services was very good The sale person was knowledgeable and friendly he made me feel comfortable he showed me variety of automobiles I like the truck he sold me it was very hot and you all didn't have any bottles water or any refreshments .
Jul 31, 2021
This is the best experience I have Ever had buying a car....
This is the best experience I have Ever had buying a car. There was no pressure and they couldn’t be nicer. We got a wonderful deal and was extremely happy with the car we purchased. I would send everyone I know to OakLawn Toyota and you can be sure we will be back again. Thank you Nick and Mark for a wonderful experience.
Jul 31, 2021
As always a great service experience, went in for oil...
As always a great service experience, went in for oil change,tire rotation and inspection for trip. Met with asst service manager Frank Nash, got me in quickly,great conversation, talked to the tech (Forgot his name) really nice young man, he did the job, Frank came to talk after inspection and vehicle definitely, needed new wiper blades which they replaced. thing about Toyota's in general they don't need a lot of service, however if you maintain them, the vehicles last. Oaklawn Toyota maintained my 2002 Rav4 we got over 245,000 miles on it before we sold it to but this 2020 rav4 hybrid,and we bought in from oaklawn Toyota. The service manager Juan Vasquez even came out of his office to give a friendly greeting and making sure vehicle was being taken care of. You can buy a vehicle anywhere but we always get a fair price and great service that is why Oaklawn Toyota is our go to place. Would highly recommend, if your looking for honesty, competence, and techs that know what they are doing this is the place to go! Thank you Oaklawn toyota!!
Jul 29, 2021
Good experience with Manny! He was very polite and not...
Good experience with Manny! He was very polite and not pushy!!! Attentive to customers needs! Staff there were friendly and welcoming!! Recommended! Thank you all!
May 28, 2021
Everyone was very kind and courteous. they were never...
Everyone was very kind and courteous. they were never pushy and let me go at my own pace. They explained everything in detail during the purchase of my Toyota RAV4 Limited.
Christina Colosimo Wonais
Social Media Director
Jun 29, 2021
Excellent service and the personnel were great also. I’ve...
Excellent service and the personnel were great also. I’ve been coming here for years and years and I never had a bad experience and will always bring my cars there.
Feb 28, 2021
Good and friendly people to deal with. Mike was a...
Good and friendly people to deal with. Mike was a excellent sale person that gave us an excellent deal.I will recommend this dealer 100%%%%%%%%%%%%%%%%%%%%%%%%%%.
Feb 10, 2021
I happen to love this dealership. The experience was...
I happen to love this dealership. The experience was wonderful and the customer service is awesome. Thank you for your great service. See u soon
Oct 29, 2020
Sale staff is wonderful! No hard sale. No pushy attitude....
Sale staff is wonderful! No hard sale. No pushy attitude. Real great people to work with. Service staff was excellent also. I always recommend Oak Lawn Toyota to all my friends..
Sep 12, 2020
I love Oak Lawn Toyota the people are so friendly that's...
I love Oak Lawn Toyota the people are so friendly that's okay and very knowledgeable I love just being in that atmosphere.... oh yeah and I also love the vehicle that I purchased from them.😀
Elizabeth Colosimo Phelps
The Voice of OLT
Apr 22, 2021
Oak Lawn Toyota has done an excellent job servicing my...
Oak Lawn Toyota has done an excellent job servicing my Toyota Camry for the past 18 years. I am pleased with all the work that has been done. Thank You! Aida
Feb 06, 2021
Excellent work! No one else can.compare!! Everyone was...
Excellent work! No one else can.compare!! Everyone was nice and completed the work within a timely manner. I recommend any one with a Toyota to have your service completed here.
Dec 31, 2020
We purchased a remote start as a Christmas gift for our...
We purchased a remote start as a Christmas gift for our son. I worked with Louis and made sure we would be set to have installed on Monday, December 28th as he does not live here but he bought his car there. He was so surprised and happy with this Christmas gift as he always gives us such thoughtful gifts. I had paid for it months before and we called the Saturday prior to confirm and also add an oil change. The Service Team said they could not do both in one day so we decided the car start would be installed on Monday and the oil change Tuesday. My son took off work. Tuesday afternoon we go pick up the car and after 40 minutes he comes out. I am so excited for him when he tells me that they never installed the remote start. They forgot. The car was there for two days with multiple calls to confirm. My son had to get back home and I was left standing in the parking lot feeling so bad for my son. I had to go in and wait for a refund of over $500 that I still don’t have. To say we were disappointed would be an understatement. We have purchased cars there before and were proud when our son bought his there. We have no gift for our son and his reply was, “it’s the thought that counts” I wish Oak Lawn Toyota would have thought to do what they said they would and wonder how they looked at that car for two days and gave it no thought. Heartbreaking!
Oct 31, 2020
I have been buying cars from OLT since the late 70s and...
I have been buying cars from OLT since the late 70s and always go back for their servicing. Best dealer in the south west suburbs.
Jul 08, 2015
i wouldnt go anywhere else
I got my last three cars at oak lawn Toyota everybody there makes you feel like you are at home and they are truly honest and helpful
Cesar Quiroz
Sales Consultant
Sep 13, 2021
Toyota of Oaklawn is a very nice dealership. My salesman...
Toyota of Oaklawn is a very nice dealership. My salesman Cesar Quito’s, was very helpful in making it possible to get my Mazda 6. Thank you
Aug 30, 2021
Each and every experience both with sales and service at...
Each and every experience both with sales and service at Oak Lawn Toyota is consistently a pleasure. My family has been doing business with Oak Lawn Toyota for over 20years and they have never failed to deliver quality results.
Jul 30, 2021
I had a very good experience at this dealership. I am...
I had a very good experience at this dealership. I am glad that I bought my first car from here and not from a different place.The employees that helped were great.
May 29, 2021
We bought our mini van from here a week ago and our sales...
We bought our mini van from here a week ago and our sales person Cesar was great the finance person we had was excellent as well. I forgot his name but it started with a D. I think it was Dominic. He worked with me on the price and They got my payment to be right where I wanted it which was nice due to the shortage of vehicles because of the chips. I also did not feel pressured at this dealership where at a lot of other places the sales people always made me feel pressured to buy or I felt like they were impatient. Overall good experience! I’d buy from this Toyota dealer again 100%
Justin Keown
Director of Operations
Dec 31, 2020
We purchased a remote start as a Christmas gift for our...
We purchased a remote start as a Christmas gift for our son. I worked with Louis and made sure we would be set to have installed on Monday, December 28th as he does not live here but he bought his car there. He was so surprised and happy with this Christmas gift as he always gives us such thoughtful gifts. I had paid for it months before and we called the Saturday prior to confirm and also add an oil change. The Service Team said they could not do both in one day so we decided the car start would be installed on Monday and the oil change Tuesday. My son took off work. Tuesday afternoon we go pick up the car and after 40 minutes he comes out. I am so excited for him when he tells me that they never installed the remote start. They forgot. The car was there for two days with multiple calls to confirm. My son had to get back home and I was left standing in the parking lot feeling so bad for my son. I had to go in and wait for a refund of over $500 that I still don’t have. To say we were disappointed would be an understatement. We have purchased cars there before and were proud when our son bought his there. We have no gift for our son and his reply was, “it’s the thought that counts” I wish Oak Lawn Toyota would have thought to do what they said they would and wonder how they looked at that car for two days and gave it no thought. Heartbreaking!
Oct 29, 2020
Sale staff is wonderful! No hard sale. No pushy attitude....
Sale staff is wonderful! No hard sale. No pushy attitude. Real great people to work with. Service staff was excellent also. I always recommend Oak Lawn Toyota to all my friends..