Meet Our Staff
Bob Spee
Sales Consultant
Jason Stoit
Finance Manager
Marty Maggio
Finance Manager
Mark Girlich
Sales Manager
Steve Barrix
Sales Consultant
Steve Hertogs
Sales Manager
Juan Vasquez
Service Manager
John Carnivele
General Manager
Sal Gaeta
Assistant Service Manager
Dominik Gibek
Finance Manager
Joseph Cassello
Assistant Service Manager
Jack Makselan
Sales Consultant
Keith Stadler
Assistant Service Manager
John Beris
Sales Consultant
Mike Henery
Sales Consultant
Lauren Boutos
Internet Relations Manager
Diana Rodriguez
Customer Care Representative
Daniel Schnur
Assistant Service Advisor
Vincent Chen
Sales Consultant
Frank Nash
Assistant Service Manager
Bill Elvidge
Counter Associate
Andres Rivera
Counter Associate
Diana Colosimo Huber
Inventory Manager
Vito Dinella
Sales Consultant
Patryk Kilch
Assistant Service Advisor
Manny Thnaibat
Sales Consultant
Elizabeth Colosimo Phelps
The Voice of OLT
Christina Colosimo Wonais
Social Media Director
Erica Ortiz
Customer Care Representative
John Richerme
Assistant Service Manager
Edwin Cotto
Sales Consultant
Luis Novoa
Customer Relations Manager
Nick Taiym
Sales Consultant
Luciano Francia
Customer Care Representative
Alex Ramos
Parts Manager
Bob Spee
Sales Consultant
Jul 03, 2020
I bought a2019 Toyota Avalon and I love the car my sales...
I bought a2019 Toyota Avalon and I love the car my sales man Bob speed was fabulous he helped me with every aspect of the sale.even though he is extremely busy he takes the time to get to know you and what you want I will recommend Bob to anyone looking for a car
Jun 26, 2020
BEST DEALER AND PEOPLE TO DO BUSINEES
FRIENDLY AND HONEST PEOPLE-THEY ARE THE BEST MY FAMILY DO BUSINEES WHIT THIS CO FOR AROUND 30 YEARS I AM GLAD TO BE A CUSTUMER OF TOYOTA OAK LAWN.
Jun 25, 2020
My salesman Bob Spee could write the Book on Customer...
My salesman Bob Spee could write the Book on Customer Satisfaction!! My family has bought over 30 Toyota's from him and OLT! With the help of Mark Girlich, John Carnivele and Marty in finance, I plan on being Oak Lawn Toyota's #1 customer for years to come. Kudos to everyone there!!! Mike Wasil
Jun 16, 2020
Oak Lawn Toyota provides excellent customer service from...
Oak Lawn Toyota provides excellent customer service from the service department to the sales personnel. I will never go anywhere else. They are always courteous and professional.
Jun 11, 2020
Always a great experience. My family have been getting...
Always a great experience. My family have been getting Toyota cars and truck's from Bob for year's. Thanks for a great Rav4 2020 Hybrid
Jason Stoit
Finance Manager
Jun 28, 2020
The sales manager
I trust Steve Hertogs the sales people are great and show concern, very professional and patient. I returned to re-lease 2020 highlander. very happy today THANK YOU !!
Jun 27, 2020
Friendly sales and mgmt staff. Easy to work with. Got a...
Friendly sales and mgmt staff. Easy to work with. Got a good deal. The dealership needs a makeover but the staff was super. I wish the salesman knew more about the car but he was in used car sales and was new on the job after being retired for 4 years. I must have come at a time that no one in new car sales was available.
Jun 26, 2020
I continue to shop at OL Toyota not only for the vehicles...
I continue to shop at OL Toyota not only for the vehicles (This is my third) but because of the excellent service department. never a problem.
Jun 25, 2020
Steve Barrix made sure he helped me all the way through....
Steve Barrix made sure he helped me all the way through. I appreciate him for that. Jason Stoit got me in and out. He went over all paperwork with me.
Jun 23, 2020
Oak Lawn Toyota
Awesome, professional people to help with all of the tranactions.I would highly recommend Oak Lawn Toyota to everyone I know, very friendly and courteous.
Marty Maggio
Finance Manager
Jul 03, 2020
Fast, efficient and friendly service. Attentive and...
Fast, efficient and friendly service. Attentive and knowledgeable people that are quick to serve. Would recommend the dealership to friends and and family. I do recommend updating and redesigning the showrooms in both buildings.
Jun 25, 2020
Super assistance, great people, wonderful outlet and...
Super assistance, great people, wonderful outlet and perfect completion of what was needed....this is the second time I had help from you and am pleased
Jun 25, 2020
My salesman Bob Spee could write the Book on Customer...
My salesman Bob Spee could write the Book on Customer Satisfaction!! My family has bought over 30 Toyota's from him and OLT! With the help of Mark Girlich, John Carnivele and Marty in finance, I plan on being Oak Lawn Toyota's #1 customer for years to come. Kudos to everyone there!!! Mike Wasil
Jun 25, 2020
This is my 4th purchase from oak lawn Toyota they're an...
This is my 4th purchase from oak lawn Toyota they're an honest car dealer and very helpful before and after purchase easy to deal with
Jun 17, 2020
I have been coming to this dealership for over 20 years I...
I have been coming to this dealership for over 20 years I am very impressed with the service and the great reputation that this dealership has. I will recommend and continue to come for service, please offer discount coupons for customers.
Mark Girlich
Sales Manager
Jul 02, 2020
Staff was knowledgeable and courteous and pleasant to...
Staff was knowledgeable and courteous and pleasant to deal with. Would have given 5 stars but checkout was long with a few quirks. Fill a
Jun 28, 2020
Customer service was exceptional, and much appreciated.
Customer service at Oak Lawn Toyota was, as usual, excellent. Very pleased and satisfied with service received. To a person staff people were courteous, friendly and helpful.
Jun 25, 2020
My salesman Bob Spee could write the Book on Customer...
My salesman Bob Spee could write the Book on Customer Satisfaction!! My family has bought over 30 Toyota's from him and OLT! With the help of Mark Girlich, John Carnivele and Marty in finance, I plan on being Oak Lawn Toyota's #1 customer for years to come. Kudos to everyone there!!! Mike Wasil
Jun 23, 2020
NEW CAR PURCHASE
since 2006, I have purchased 5 vehicles from Oak Lawn Toyota, the family feel and friendliest is a dying commodity in the world of car dealerships. the big box stores you are treated like a number and profit. awesome staff. everyone is great there.
Jun 19, 2020
Everything went well when I came in for my 20K miles...
Everything went well when I came in for my 20K miles service. I even got a free car wash voucher. My sales rep John Beris is always greeting me when I come in for service. He was the one I purchased my first truck with in March 2019. He is very friendly and always offers me something such as a bottle of water. The Oak Lawn Toyota Family always make my visits quick and convenient. I will always refer them to friends and family. Everyone keep up the great work!
Steve Barrix
Sales Consultant
Jul 03, 2020
Outstanding Experience
I had an excellent experience at Oak Lawn Toyota. Purchased my 2020 Toyota Camry from sales consultant Steve Barrix. Steve was extremely helpful and explained all the features of the Camry.He was 100% professional. He even arranged to place my Camry inside the showroom when I picked it up because of threatening weather. Very impressed by this. From my initial contact with Erica Ortiz through the entire process I felt I was dealing with a very unique dealership.I would recommend anyone intending to purchase a Toyota put Oak Lawn Toyota first on their list. Five star treatment through out the entire purchasing process.
Jun 25, 2020
Steve Barrix made sure he helped me all the way through....
Steve Barrix made sure he helped me all the way through. I appreciate him for that. Jason Stoit got me in and out. He went over all paperwork with me.
Jun 17, 2020
I have been coming to this dealership for over 20 years I...
I have been coming to this dealership for over 20 years I am very impressed with the service and the great reputation that this dealership has. I will recommend and continue to come for service, please offer discount coupons for customers.
May 31, 2020
Steve is the best! 4th Toyota I’ve purchased from him,...
Steve is the best! 4th Toyota I’ve purchased from him, 15th in the family! We 💕our Toyota’s & pass them to the next generation!!
May 08, 2020
They are simply and honestly the best!The service is...
They are simply and honestly the best! The service is quick and they people are friendly. They are always willing to help. That's the end.
Steve Hertogs
Sales Manager
Jun 28, 2020
The sales manager
I trust Steve Hertogs the sales people are great and show concern, very professional and patient. I returned to re-lease 2020 highlander. very happy today THANK YOU !!
Jun 27, 2020
Friendly sales and mgmt staff. Easy to work with. Got a...
Friendly sales and mgmt staff. Easy to work with. Got a good deal. The dealership needs a makeover but the staff was super. I wish the salesman knew more about the car but he was in used car sales and was new on the job after being retired for 4 years. I must have come at a time that no one in new car sales was available.
Jun 27, 2020
Great service and great cars . Very awesome company....
Great service and great cars . Very awesome company. Highly recommend Oak Lawn Toyota This is the 3rd Toyota we have bought and have always been satisfied
Jun 23, 2020
Oak Lawn Toyota
Awesome, professional people to help with all of the tranactions.I would highly recommend Oak Lawn Toyota to everyone I know, very friendly and courteous.
Jun 23, 2020
NEW CAR PURCHASE
since 2006, I have purchased 5 vehicles from Oak Lawn Toyota, the family feel and friendliest is a dying commodity in the world of car dealerships. the big box stores you are treated like a number and profit. awesome staff. everyone is great there.
Juan Vasquez
Service Manager
Jul 03, 2020
Great job now stop hounding me for a review 😜... And...
Great job now stop hounding me for a review 😜... And here are the additional words needed to get to twenty five total words... There, got it.
Jun 28, 2020
The sales manager
I trust Steve Hertogs the sales people are great and show concern, very professional and patient. I returned to re-lease 2020 highlander. very happy today THANK YOU !!
Jun 28, 2020
Always thorough professional, accurate, nice, timely and...
Always thorough professional, accurate, nice, timely and like family. The waiting area is always very clean the cashiers are very friendly accurate and quick and It is very comfortable
Jun 26, 2020
BEST DEALER AND PEOPLE TO DO BUSINEES
FRIENDLY AND HONEST PEOPLE-THEY ARE THE BEST MY FAMILY DO BUSINEES WHIT THIS CO FOR AROUND 30 YEARS I AM GLAD TO BE A CUSTUMER OF TOYOTA OAK LAWN.
Jun 25, 2020
Excellent service and helpfulness. Would recommend...
Excellent service and helpfulness. Would recommend Oaklawn Toyota to friends and all. Will be back for service and a new car when I need one
John Carnivele
General Manager
Jul 03, 2020
Professional, courteous, and convenient.
My salesman John Beris met me in Service and handled my appointment from start to finish. John is professional and very personable. Keith Stadler was polite and explained my service appointment as well as my next scheduled service appointment.
Jun 26, 2020
BEST DEALER AND PEOPLE TO DO BUSINEES
FRIENDLY AND HONEST PEOPLE-THEY ARE THE BEST MY FAMILY DO BUSINEES WHIT THIS CO FOR AROUND 30 YEARS I AM GLAD TO BE A CUSTUMER OF TOYOTA OAK LAWN.
Jun 25, 2020
My salesman Bob Spee could write the Book on Customer...
My salesman Bob Spee could write the Book on Customer Satisfaction!! My family has bought over 30 Toyota's from him and OLT! With the help of Mark Girlich, John Carnivele and Marty in finance, I plan on being Oak Lawn Toyota's #1 customer for years to come. Kudos to everyone there!!! Mike Wasil
Jun 23, 2020
Oak Lawn Toyota
Awesome, professional people to help with all of the tranactions.I would highly recommend Oak Lawn Toyota to everyone I know, very friendly and courteous.
Jun 23, 2020
NEW CAR PURCHASE
since 2006, I have purchased 5 vehicles from Oak Lawn Toyota, the family feel and friendliest is a dying commodity in the world of car dealerships. the big box stores you are treated like a number and profit. awesome staff. everyone is great there.
Sal Gaeta
Assistant Service Manager
Jun 28, 2020
The service people are always helpful and never try and...
The service people are always helpful and never try and sell you more than what you need done. I was there on Sat, June 27 and had the usual maintenance check. There were a few things that can wait until my next visit. They don’t try and sell you something if it could wait until next time. I think this makes people want to come back. It does for. Thanks, Myrna Larsen
Jun 28, 2020
Sal was awesome. Very professional and clear in...
Sal was awesome. Very professional and clear in recommendations. I will be back for my future service needs. Wait time was a little long but still good experience. Thank you!
Jun 28, 2020
Customer service was exceptional, and much appreciated.
Customer service at Oak Lawn Toyota was, as usual, excellent. Very pleased and satisfied with service received. To a person staff people were courteous, friendly and helpful.
Jun 25, 2020
Good service even while we're dealing with COVID-19. I...
Good service even while we're dealing with COVID-19. I see great precautions were taken so that we could wait for our vehicles in the waiting area.
Jun 25, 2020
Super assistance, great people, wonderful outlet and...
Super assistance, great people, wonderful outlet and perfect completion of what was needed....this is the second time I had help from you and am pleased
Dominik Gibek
Finance Manager
Jul 03, 2020
Outstanding Experience
I had an excellent experience at Oak Lawn Toyota. Purchased my 2020 Toyota Camry from sales consultant Steve Barrix. Steve was extremely helpful and explained all the features of the Camry.He was 100% professional. He even arranged to place my Camry inside the showroom when I picked it up because of threatening weather. Very impressed by this. From my initial contact with Erica Ortiz through the entire process I felt I was dealing with a very unique dealership.I would recommend anyone intending to purchase a Toyota put Oak Lawn Toyota first on their list. Five star treatment through out the entire purchasing process.
Jun 27, 2020
Great service and great cars . Very awesome company....
Great service and great cars . Very awesome company. Highly recommend Oak Lawn Toyota This is the 3rd Toyota we have bought and have always been satisfied
Jun 26, 2020
BEST DEALER AND PEOPLE TO DO BUSINEES
FRIENDLY AND HONEST PEOPLE-THEY ARE THE BEST MY FAMILY DO BUSINEES WHIT THIS CO FOR AROUND 30 YEARS I AM GLAD TO BE A CUSTUMER OF TOYOTA OAK LAWN.
Jun 26, 2020
Very Professional Toyota Dealership
This is not my first rodeo. Actually it may be my last as I have waited for an Toyota for years. I purchased a 2020 Toyota Avalon Limited and they were amazing. Beginning with Dominik Gibek experience was seamless. No pressure just old fashioned American customer service. They are absolutely #1 ! The car is amazing !
Jun 25, 2020
Super assistance, great people, wonderful outlet and...
Super assistance, great people, wonderful outlet and perfect completion of what was needed....this is the second time I had help from you and am pleased
Joseph Cassello
Assistant Service Manager
Jul 03, 2020
I bought a2019 Toyota Avalon and I love the car my sales...
I bought a2019 Toyota Avalon and I love the car my sales man Bob speed was fabulous he helped me with every aspect of the sale.even though he is extremely busy he takes the time to get to know you and what you want I will recommend Bob to anyone looking for a car
Jul 03, 2020
Problem solved and done quickly.Recall on airbags. Will...
Problem solved and done quickly.Recall on airbags. Will definitely return for other services.Glad that the problem was resolved and returned home and feel safe now that it has been taken care of.
Jul 02, 2020
Well to start, went to another Toyota dealership and was...
Well to start, went to another Toyota dealership and was treated horribly. Was about to give up on Toyota until we went to Oak Lawn.
Jun 25, 2020
Super assistance, great people, wonderful outlet and...
Super assistance, great people, wonderful outlet and perfect completion of what was needed....this is the second time I had help from you and am pleased
Jun 25, 2020
Oak Lawn Toyota is the best because they always put the...
Oak Lawn Toyota is the best because they always put the customer first. I enjoy spending time here because they're always so polite to the customers
Jack Makselan
Sales Consultant
Jul 01, 2020
We as always receive exceptional care and great service...
We as always receive exceptional care and great service from Jack Makselan! We will always return to Toyota because he provides us with wonderful care.
Jun 27, 2020
Great service and great cars . Very awesome company....
Great service and great cars . Very awesome company. Highly recommend Oak Lawn Toyota This is the 3rd Toyota we have bought and have always been satisfied
May 02, 2020
Oak Lawn has been the only dealership to service my...
Oak Lawn has been the only dealership to service my vehicle since I bought it in 2006. The service department has always addressed my concerns and keeps my vehicle in top running condition.
Dec 29, 2019
I just purchased a 2020 Toyota Corolla. Jacek Makselan...
I just purchased a 2020 Toyota Corolla. Jacek Makselan was very helpful. He made the buying experience easy and stress free. I didn't feel pressured and he was very informative. I will definitely be recommending him to family and friends.
Mar 14, 2019
It was awesome an Jack made me feel secure with my decision
He was very helpful with what car I should get all the way down to what I could afford an and gave me information of why it's a good car all the down being detail about the car parts Jack was patient an kept me comfortable also because of the process taking some time he as well provided me with beverages and food an kept good conversation as I waited an help me set my bluetooth. He was all around very informal professional an nice an helpful
Keith Stadler
Assistant Service Manager
Jul 03, 2020
Professional, courteous, and convenient.
My salesman John Beris met me in Service and handled my appointment from start to finish. John is professional and very personable. Keith Stadler was polite and explained my service appointment as well as my next scheduled service appointment.
Jul 02, 2020
I was told of the repairs that were needed they were done...
I was told of the repairs that were needed they were done in a proper time. I was back on the road and sure that my car is in good working order.
Jun 30, 2020
very professional
the service people are very helpful and professional and they finished fixing my car right on time. i was there a week ago for a recall
Jun 27, 2020
Great service and great cars . Very awesome company....
Great service and great cars . Very awesome company. Highly recommend Oak Lawn Toyota This is the 3rd Toyota we have bought and have always been satisfied
Jun 26, 2020
Keith in service is excellent! Always takes the time to...
Keith in service is excellent! Always takes the time to explain necessary work to be done to my car. Wonderful personality. Geri in billing is always so pleasant when I am checking out Always been very satisfied with work done by mechanics. Been coming here to Oak Lawn since 2004 and will continue to do so.
John Beris
Sales Consultant
Jul 03, 2020
Professional, courteous, and convenient.
My salesman John Beris met me in Service and handled my appointment from start to finish. John is professional and very personable. Keith Stadler was polite and explained my service appointment as well as my next scheduled service appointment.
Jun 25, 2020
This is my 4th purchase from oak lawn Toyota they're an...
This is my 4th purchase from oak lawn Toyota they're an honest car dealer and very helpful before and after purchase easy to deal with
Jun 23, 2020
Oak Lawn Toyota
Awesome, professional people to help with all of the tranactions.I would highly recommend Oak Lawn Toyota to everyone I know, very friendly and courteous.
Jun 19, 2020
Everything went well when I came in for my 20K miles...
Everything went well when I came in for my 20K miles service. I even got a free car wash voucher. My sales rep John Beris is always greeting me when I come in for service. He was the one I purchased my first truck with in March 2019. He is very friendly and always offers me something such as a bottle of water. The Oak Lawn Toyota Family always make my visits quick and convenient. I will always refer them to friends and family. Everyone keep up the great work!
Jun 18, 2020
Hi ,The service people are nice and friendly.The sales...
Hi ,The service people are nice and friendly.The sales people also.And the mechanics are about their Job.And are not messy!Thank y’all 😃
Mike Henery
Sales Consultant
Jun 26, 2020
I continue to shop at OL Toyota not only for the vehicles...
I continue to shop at OL Toyota not only for the vehicles (This is my third) but because of the excellent service department. never a problem.
Jun 21, 2020
Customer service was great. The information about car to...
Customer service was great. The information about car to the financing was great I am happy that I went to Toyota I will tell my family about my Experience
Jun 16, 2020
If there was an Olympic Vehicle Sales team, OL Toyota...
If there was an Olympic Vehicle Sales team, OL Toyota would run away with all the gold!!! Mike H. was very knowledgeable & patient with all the curve xxxxx I threw at him. Mark G. made it a stress-Free experience!!! We’ll be back
May 08, 2020
They are simply and honestly the best!The service is...
They are simply and honestly the best! The service is quick and they people are friendly. They are always willing to help. That's the end.
Jan 10, 2020
I can’t express enough how time consuming looking to find...
I can’t express enough how time consuming looking to find a car is. Toyota Oak Lawn gave me the time, patience and guidance to achieve this overwhelming adventure. Walking in the door with no knowledge which direction financially and car choice I wanted, but knew enough that Toyota was the best car to buy after researching. The salesman Mike Henry immediately had me looking and driving different vehicles to see what I liked. Sales manager Mark Girlich ran my information giving options what each vehicle costs, financing and extra options available. Then when my decision was made finance manager Marty Maggio explained every piece of paperwork along with the different extra vehicle service agreements available. My total experience was walking out feeling like I would never go anywhere else but Toyota Oak Lawn to buy a vehicle. There was never any pressure with any of these wonderful men, totally felt comfortable, Toyota should be very proud of their great staff!
Lauren Boutos
Internet Relations Manager
Jun 25, 2020
Super assistance, great people, wonderful outlet and...
Super assistance, great people, wonderful outlet and perfect completion of what was needed....this is the second time I had help from you and am pleased
Apr 18, 2020
Customer service is excellent the facility stay clean...
Customer service is excellent the facility stay clean each time I came in for service they were kind and caring always do an excellent job servicing my vehicle
Jul 03, 2018
Fantastic People!
This is our first car buying experience here at Oak Lawn Toyota. Found our used vehicle through online websites (cars & autotrader) and made the trek up to OLT. Immediately greeted by Dominik Gibik who ended up selling us our car. Thanks Dominik! Frank was great to deal with in finance. Rob Halderson really went over the top, above and beyond, in everything else. He was extrememly inviting and friendly, the have a play area for children, and Rob made sure to take care of us on some minor issues/questions i had with the vehicle after we got it home and settled in. Literally drove the vehicle back to my home to personally drop it off and save me a trip. (45min) These guys are an absolute dream to deal with! I only found out that my neighbor's parents have bought their last few vehicles from here after i made my purchase. They love it here too. The car buying experience can be daunting to say the least, OLT really tries to break the mold. Thanks guys!!! Ryan and Family
Mar 30, 2015
All around great experience
Great experience across the board with the Oak Lawn Toyota. Thanks to Lou, Lauren, Jason and the gentleman offering after sale coverage. This is the 2nd car we have purchased at Oak Lawn Toyota and for good reason "The support".
Dec 19, 2014
2015 4Runner
We'd been looking for an SUV to replace our QX4 and had located a 4Runner through AutoTrader at the Oak Lawn Toyota dealership. Jessica and Lauren helped us with some details that weren't readily available online and were also able to arrange a time for us to drop by for a test drive. When we arrived, Lou Rodriguez in sales had prepped the car and was ready for the test drive. Quality and reliability were top on our list of must haves along with a capable 4WD with a body-on-frame chassis - the 4Runner fit our needs perfectly and Lou made the buying experience very enjoyable. Furthermore, our kids had a great time at the dealership and were able to keep themselves engaged at the kids play area. We are now the proud owners of a 2015 4Runner and enjoy it every day. Thanks for the great experience.
Diana Rodriguez
Customer Care Representative
Jun 27, 2020
Friendly sales and mgmt staff. Easy to work with. Got a...
Friendly sales and mgmt staff. Easy to work with. Got a good deal. The dealership needs a makeover but the staff was super. I wish the salesman knew more about the car but he was in used car sales and was new on the job after being retired for 4 years. I must have come at a time that no one in new car sales was available.
Jun 27, 2020
Great service and great cars . Very awesome company....
Great service and great cars . Very awesome company. Highly recommend Oak Lawn Toyota This is the 3rd Toyota we have bought and have always been satisfied
Jun 25, 2020
This is my 4th purchase from oak lawn Toyota they're an...
This is my 4th purchase from oak lawn Toyota they're an honest car dealer and very helpful before and after purchase easy to deal with
Jun 21, 2020
Customer service was great. The information about car to...
Customer service was great. The information about car to the financing was great I am happy that I went to Toyota I will tell my family about my Experience
May 29, 2020
This is my 4th purchase from Oak Lawn Toyota they're...
This is my 4th purchase from Oak Lawn Toyota they're honest and easy to deal with and knowledgeable and the process doesn't take a very long time to get done with
Daniel Schnur
Assistant Service Advisor
Jul 03, 2020
Professional, courteous, and convenient.
My salesman John Beris met me in Service and handled my appointment from start to finish. John is professional and very personable. Keith Stadler was polite and explained my service appointment as well as my next scheduled service appointment.
Jun 28, 2020
Customer service was exceptional, and much appreciated.
Customer service at Oak Lawn Toyota was, as usual, excellent. Very pleased and satisfied with service received. To a person staff people were courteous, friendly and helpful.
Jun 27, 2020
Great place for service, they are all very knowledgeable...
Great place for service, they are all very knowledgeable and friendly. They always do a great job. Highly recommend for a dealer and service. Great location
Jun 25, 2020
Oak Lawn Toyota is the best because they always put the...
Oak Lawn Toyota is the best because they always put the customer first. I enjoy spending time here because they're always so polite to the customers
Jun 25, 2020
This dealership is very different than the one on...
This dealership is very different than the one on Western. The dealership on western does not take appointments. This means you might be there all day. I appreciate you Toyota on 95th St. You care!
Vincent Chen
Sales Consultant
May 29, 2020
Very friendly staff and more than willing to find the car...
Very friendly staff and more than willing to find the car you are looking for if they don’t have it. They treat you very well.
May 15, 2020
Great service and fantastic people who went above and...
Great service and fantastic people who went above and beyond for us. Worked with us and we drove off the lot in a beautiful car.
Dec 24, 2019
I was pretty nervous about going to the dealership...
I was pretty nervous about going to the dealership myself, but it turned out to be a good experience. Im very happy with my car!
Dec 03, 2019
Vince helped me through the buying process and helped me...
Vince helped me through the buying process and helped me break down the best finance option for me. Happy with my purchase at Oak Lawn Toyota!
Dec 30, 2018
Perfect Car Shopping Experience
I recently purchased my first car at Oak Lawn Toyota and had a fantastic experience! I came in with an idea of what I wanted and Vince made sure I understand the pros and cons to both cars I was considering so that I left with the car I needed. The whole process went smoothly and I never felt rushed or pressured to make a decision. They answered all my questions and made sure that I was fully prepared to purchase and finance my car. I would highly recommend Oak Lawn Toyota to anyone, especially new car owners! Thank you Oak Lawn Toyota, Vince, Steve, Mark, Jason and Sam! We love our Highlander!
Frank Nash
Assistant Service Manager
Jun 25, 2020
As always, great customer service especially during this...
As always, great customer service especially during this pandemic. I have been a customer since 1984 and have purchased three cars since then, and if I have an opportunity for a fourth, I will purchase it from Oak Lawn Toyota.
Jun 05, 2020
Everyone explained to me what was going on, and very...
Everyone explained to me what was going on, and very professional though out , detailed on what my options where for parts and labor. Overall a great experience
Jun 04, 2020
Very courteous and explained the status of my vehicle in...
Very courteous and explained the status of my vehicle in detail. The social distance is in tact and very clean to be in for a service.
May 21, 2020
Very nice professional staff. Always addresses and...
Very nice professional staff. Always addresses and answers my questions and tell me the exact problem and price to fix issues with my car. Very happy with service department mechanics and staff.
May 12, 2020
Excellent dealership, perfect opportunity to purchase...
Excellent dealership, perfect opportunity to purchase your vehicle and have your vehicle serviced. You guys are the best! I will continue to bring my car here to receive services.
Bill Elvidge
Counter Associate
Jun 25, 2020
Super assistance, great people, wonderful outlet and...
Super assistance, great people, wonderful outlet and perfect completion of what was needed....this is the second time I had help from you and am pleased
Jun 25, 2020
My salesman Bob Spee could write the Book on Customer...
My salesman Bob Spee could write the Book on Customer Satisfaction!! My family has bought over 30 Toyota's from him and OLT! With the help of Mark Girlich, John Carnivele and Marty in finance, I plan on being Oak Lawn Toyota's #1 customer for years to come. Kudos to everyone there!!! Mike Wasil
Jun 05, 2020
Everyone explained to me what was going on, and very...
Everyone explained to me what was going on, and very professional though out , detailed on what my options where for parts and labor. Overall a great experience
Apr 10, 2020
Total SCAM Artists
Total SCAM artists. I ordered tires a few weeks ago. When I called and the guy quotes me $400. I tell him that is a great price and please order the tires. A week goes by and no word, 2 weeks pass and no word. Finally at the 3 week mark I call and ask about the tires. He's says Oh, they came in last week but I lost your number. Mind you I have been here several times and am in the system. In either case I make an appointment to have them installed. I get there and the guy says the tires are 695.00. What?!!! Its a classic bait and switch. No explanation for the increase no apologies for a misunderstanding. Just 695 out of the blue and a take it or leave it attitude. I left it and called Toyota on Western and got an honest price or 659 and no BS. My problem is not with the price but the bait and switch tactic. They have lost me as a customer forever
Dec 25, 2019
When I took my car in for an oil change in June and...
When I took my car in for an oil change in June and November, I was told that I needed a new cabin filter. When I told the associate that I had had one a few months prior, he could only say ‘oh’ . This leads me to believe that either it hadn’t really been done before, or that was just proof that services are offered that are not needed just to make money.
Andres Rivera
Counter Associate
Jun 27, 2020
Great service and great cars . Very awesome company....
Great service and great cars . Very awesome company. Highly recommend Oak Lawn Toyota This is the 3rd Toyota we have bought and have always been satisfied
Jun 25, 2020
My salesman Bob Spee could write the Book on Customer...
My salesman Bob Spee could write the Book on Customer Satisfaction!! My family has bought over 30 Toyota's from him and OLT! With the help of Mark Girlich, John Carnivele and Marty in finance, I plan on being Oak Lawn Toyota's #1 customer for years to come. Kudos to everyone there!!! Mike Wasil
Jun 05, 2020
Everyone explained to me what was going on, and very...
Everyone explained to me what was going on, and very professional though out , detailed on what my options where for parts and labor. Overall a great experience
May 21, 2020
Very nice professional staff. Always addresses and...
Very nice professional staff. Always addresses and answers my questions and tell me the exact problem and price to fix issues with my car. Very happy with service department mechanics and staff.
Apr 18, 2020
Customer service is excellent the facility stay clean...
Customer service is excellent the facility stay clean each time I came in for service they were kind and caring always do an excellent job servicing my vehicle
Diana Colosimo Huber
Inventory Manager
Apr 18, 2020
Customer service is excellent the facility stay clean...
Customer service is excellent the facility stay clean each time I came in for service they were kind and caring always do an excellent job servicing my vehicle
Nov 30, 2018
Great service and Deal!
Very happy with the help I received while purchasing a car for my father-in-law! Everyone was so helpful and friendly and they really took the time to answer all of his questions and got him a great deal. Special thanks to Mike Henery, Steve Hertogs, Diana Colosimo Huber and Ronnie Colosimo! You guys really went above and beyond! Car is running great! Thanks again! Taft & Rick
Aug 12, 2015
Treated like family
Every time I come to Oak Lawn Toyota for service I am greeted by someone who remembers my face and usually my name too. They are kind, helpful, and make me feel welcome and valued. I can't imagine brining my car elsewhere!
Aug 03, 2014
will return for next car
steve went above and beyond to secure my very hard to find car with the color i wanted. in fact everyone there was very friendly and helpful. thank you for a very pleasant experience. This is how buying a car should be everywhere.. thank you
Vito Dinella
Sales Consultant
Jul 03, 2020
Fast, efficient and friendly service. Attentive and...
Fast, efficient and friendly service. Attentive and knowledgeable people that are quick to serve. Would recommend the dealership to friends and and family. I do recommend updating and redesigning the showrooms in both buildings.
Jul 02, 2020
Staff was knowledgeable and courteous and pleasant to...
Staff was knowledgeable and courteous and pleasant to deal with. Would have given 5 stars but checkout was long with a few quirks. Fill a
Jun 28, 2020
The sales manager
I trust Steve Hertogs the sales people are great and show concern, very professional and patient. I returned to re-lease 2020 highlander. very happy today THANK YOU !!
Apr 17, 2020
Very pleasant buying experience , will defiantly send...
Very pleasant buying experience , will defiantly send people looking to purchase a car to oak lawn Toyota , I can’t say enough about Vito making this a please take experience , hats off to John as well
Patryk Kilch
Assistant Service Advisor
Jun 25, 2020
The service was great my first time there and I did'nt...
The service was great my first time there and I did'nt have to wait long definitely quick service the staff was helpful will go back.
Jun 25, 2020
This dealership is very different than the one on...
This dealership is very different than the one on Western. The dealership on western does not take appointments. This means you might be there all day. I appreciate you Toyota on 95th St. You care!
Jun 25, 2020
As always, great customer service especially during this...
As always, great customer service especially during this pandemic. I have been a customer since 1984 and have purchased three cars since then, and if I have an opportunity for a fourth, I will purchase it from Oak Lawn Toyota.
Manny Thnaibat
Sales Consultant
May 29, 2020
This is the best car dealership in Illinois, they are...
This is the best car dealership in Illinois, they are Reliable, Transparent, Trustworthy and best customer services. I have got my second car from them.
Mar 13, 2019
Very nice experience
My wife and I went there just to see the difference between the Highlander LE plus and the XLE. We told the salesman right off the bat that we were not buying that day. To be honest at that time we didn't have a clue as to witch dealership we were going to do business with, we just wanted to lay eyes on the two different trim levels and they were the closest dealership to our house. Manny greeted us at the door, we told him why we were there, and he spent the next 30 to 45 minutes showing us the two different vehicles and answering our questions. We went back in the building so he could get us some additional information, and that's when we met Mark the sales manager. Mark spent about 10 minutes telling us some of the options available to us. At no point did either Mark or Manny try to pressure us into buying. It was a very friendly and comfortable conversation. After emailing about 20 other Toyota dealerships and getting quotes, Oak Lawn Toyota was about average with their price. So, because they treated us extremely nice, and had no problem answering multiple questions over a 3 week period,we decided to sit down and talk numbers. We ended up getting a great deal on a 2019 Highlander XLE. The whole process was easy and painless.
Mar 01, 2019
Great Selection and Great Service
This is the best dealership around and you know you can't go wrong with a Toyota. My salesman, Manny helped me to find just the right car for my needs, he was patient and knowledgeable. He has been our salesman twice now, that's how good he is. A shout out to Sam who is in the right position as a customer relations manager!! Jason, in finance, made the final transactions simple and quick. OLT has a great team!!
Elizabeth Colosimo Phelps
The Voice of OLT
Jul 08, 2015
i wouldnt go anywhere else
I got my last three cars at oak lawn Toyota everybody there makes you feel like you are at home and they are truly honest and helpful
Sep 04, 2014
Our new Sienna
We were in the market for a new Sienna (ours was a 2004) and tried to find a 7 passenger van in the area. The staff at Oak Lawn worked hard to find us a few to chose from when no other dealers could. Bravo to them. We loved our 2004 and are certain we will love the new one. Our 2004 van went to our son and he expects many more years of service from it. Our goal....200 thousand miles!
Christina Colosimo Wonais
Social Media Director
Apr 27, 2020
This was our 4th vehicle purchase or lease with Oak Lawn...
This was our 4th vehicle purchase or lease with Oak Lawn Toyota and we will keep going back because of the amazing service and helpful staff.
Dec 30, 2018
Perfect Car Shopping Experience
I recently purchased my first car at Oak Lawn Toyota and had a fantastic experience! I came in with an idea of what I wanted and Vince made sure I understand the pros and cons to both cars I was considering so that I left with the car I needed. The whole process went smoothly and I never felt rushed or pressured to make a decision. They answered all my questions and made sure that I was fully prepared to purchase and finance my car. I would highly recommend Oak Lawn Toyota to anyone, especially new car owners! Thank you Oak Lawn Toyota, Vince, Steve, Mark, Jason and Sam! We love our Highlander!
Erica Ortiz
Customer Care Representative
Jul 03, 2020
Outstanding Experience
I had an excellent experience at Oak Lawn Toyota. Purchased my 2020 Toyota Camry from sales consultant Steve Barrix. Steve was extremely helpful and explained all the features of the Camry.He was 100% professional. He even arranged to place my Camry inside the showroom when I picked it up because of threatening weather. Very impressed by this. From my initial contact with Erica Ortiz through the entire process I felt I was dealing with a very unique dealership.I would recommend anyone intending to purchase a Toyota put Oak Lawn Toyota first on their list. Five star treatment through out the entire purchasing process.
Jun 14, 2020
Great! They are not forceful when it comes to buying a...
Great! They are not forceful when it comes to buying a car. I Will recommend highly. They are well educated. I will go back again.
John Richerme
Assistant Service Manager
Jun 27, 2020
I tried calling the general number at least four to five...
I tried calling the general number at least four to five times and let it ring and ring in ring and nothing happened. Nobody ever answered I just couldn't believe it! I had an appointment for service so I finally called the service department probably should have done that in the beginning. I had an appointment for 7:30 On Friday morning when I got my reminder it had been changed to 9 a.m. When I called the service department they were absolutely wonderful! I was happy to come in at 9:00 it gave me a little bit longer to sleep. They were really great and have always been so kind and respectful to me. I trust them very much.
Jun 25, 2020
As always, great customer service especially during this...
As always, great customer service especially during this pandemic. I have been a customer since 1984 and have purchased three cars since then, and if I have an opportunity for a fourth, I will purchase it from Oak Lawn Toyota.
Edwin Cotto
Sales Consultant
Jun 14, 2020
Great! They are not forceful when it comes to buying a...
Great! They are not forceful when it comes to buying a car. I Will recommend highly. They are well educated. I will go back again.
Luis Novoa
Customer Relations Manager
Jul 03, 2020
Fast, efficient and friendly service. Attentive and...
Fast, efficient and friendly service. Attentive and knowledgeable people that are quick to serve. Would recommend the dealership to friends and and family. I do recommend updating and redesigning the showrooms in both buildings.
Nick Taiym
Sales Consultant
Jul 02, 2020
Well to start, went to another Toyota dealership and was...
Well to start, went to another Toyota dealership and was treated horribly. Was about to give up on Toyota until we went to Oak Lawn.
