Meet Our Staff
Joseph Cassello
Assistant Service Manager
Sal Gaeta
Assistant Service Manager
Frank Nash
Assistant Service Manager
Keith Stadler
Assistant Service Manager
Daniel Schnur
Assistant Service Advisor
Juan Vazquez
Service Manager
Bob Spee
Sales Consultant
Marty Maggio
Finance Manager
Jason Stoit
Finance Manager
Steve Barrix
Sales Consultant
Dominik Gibek
Finance Manager
Mark Girlich
Sales Manager
Steve Hertogs
Sales Manager
John Carnivele
General Manager
John Beris
Sales Consultant
Jack Makselan
Sales Consultant
Vito Dinella
Sales Consultant
Mike Henery
Sales Consultant
Bill Elvidge
Counter Associate
Vincent Chen
Sales Consultant
Diana Rodriguez
Customer Care Representative
Edwin Cotto
Sales Consultant
Vickie Benson
Dispatcher
Luis Novoa
Customer Relations Manager
Andres Rivera
Counter Associate
Lauren Boutos
Internet Relations Manager
Liz Chavez
Sales Consultant
Erica Ortiz
Customer Care Representative
Manny Thnaibat
Sales Consultant
Alex Ramos
Parts Manager
Elizabeth Colosimo Phelps
The Voice of OLT
Nick Taiym
Sales Consultant
Christina Colosimo Wonais
Social Media Director
Cesar Quiroz
Sales Consultant
Elizabeth Garcia
Customer Care Representative
Kayla Burba
Inventory Manager
Joseph Cassello
Assistant Service Manager
Jan 20, 2022
Service writer was very helpful.Answered my questions...
Service writer was very helpful. Answered my questions very satisfactorily. Work was done timely. Waiting area was comfortable.
Jan 18, 2022
From giving the advisor the car keys, I was informed that...
From giving the advisor the car keys, I was informed that any questions I had, would be answered via phone text. That also increased my range of freedom. Also, I was updated on the work that I wanted to have done. I will continue going to Oak Lawn Toyota for the auto service they perform.
Jan 16, 2022
Efficient and courteous. I appreciate recommendations...
Efficient and courteous. I appreciate recommendations for keeping my car in great shape. Cashier is always very professional and friendly.
Jan 14, 2022
They are knowledgeable, polite and efficient. They kept...
They are knowledgeable, polite and efficient. They kept me informed while I waited. Safety protocols were adequate
Jan 13, 2022
Very friendly and helpful folks throughout the...
Very friendly and helpful folks throughout the organization. Always accommodating for my schedule. I would recommend them to anyone.
Sal Gaeta
Assistant Service Manager
Jan 21, 2022
Great work they do all the time. I take my car there to...
Great work they do all the time. I take my car there to be serviced, and no where else.
Jan 16, 2022
Great service. Very timely and helpful. They got me in...
Great service. Very timely and helpful. They got me in last minute for auto start and did an amazing job.
Jan 15, 2022
Prompt and thorough service. Reviewed and discussed...
Prompt and thorough service. Reviewed and discussed required maintenance. Helped me understand the bill and applied applicable discounts. Kept me informed with calls and texts. Serviced our family for over twenty years!
Jan 14, 2022
The service department and the manager, Juan Vazquez are...
The service department and the manager, Juan Vazquez are awesome! My car would not be running after 217,000 miles without their expertise!!! They do great work!
Jan 10, 2022
Staff was friendly, professional, and accommodating. He...
Staff was friendly, professional, and accommodating. He explained to me what was going to be done and the time it would take. While waiting I observed the mechanics who were servicing my car, they did a thorough and precise inspection. They took care with my vehicle as it was their own. The time it took was reasonable and when the staff said my car was finished, he went over all the points of inspection and answered all my questions. I left there feeling good that professionals were taking care of my vehicle. It made me feel safe and confident, which is rare in these days. A big Thank you to your employees.
Frank Nash
Assistant Service Manager
Jan 19, 2022
My first time at oak lawn Toyota and Frank was superb and...
My first time at oak lawn Toyota and Frank was superb and informative. Checked in with me before the end of his shift to let me know someone else would be wrapping up things for me. He went out of his way to get me coupons for the service I was getting and didn’t leave me with any surprises. I will be returning for future services, Thank you Frank!
Jan 16, 2022
Efficient and courteous. I appreciate recommendations...
Efficient and courteous. I appreciate recommendations for keeping my car in great shape. Cashier is always very professional and friendly.
Jan 13, 2022
I trust Oak Lawn Toyota will do a thorough job on my car...
I trust Oak Lawn Toyota will do a thorough job on my car for a fair price.
Jan 10, 2022
Staff was friendly, professional, and accommodating. He...
Staff was friendly, professional, and accommodating. He explained to me what was going to be done and the time it would take. While waiting I observed the mechanics who were servicing my car, they did a thorough and precise inspection. They took care with my vehicle as it was their own. The time it took was reasonable and when the staff said my car was finished, he went over all the points of inspection and answered all my questions. I left there feeling good that professionals were taking care of my vehicle. It made me feel safe and confident, which is rare in these days. A big Thank you to your employees.
Jan 09, 2022
Everyone is nice and friendly. You are updated with the...
Everyone is nice and friendly. You are updated with the status of you service when waiting.
Keith Stadler
Assistant Service Manager
Jan 19, 2022
Very professional and great service! They are very...
Very professional and great service! They are very informative about what's going on with your vehicle.
Jan 10, 2022
Staff was friendly, professional, and accommodating. He...
Staff was friendly, professional, and accommodating. He explained to me what was going to be done and the time it would take. While waiting I observed the mechanics who were servicing my car, they did a thorough and precise inspection. They took care with my vehicle as it was their own. The time it took was reasonable and when the staff said my car was finished, he went over all the points of inspection and answered all my questions. I left there feeling good that professionals were taking care of my vehicle. It made me feel safe and confident, which is rare in these days. A big Thank you to your employees.
Jan 08, 2022
Friendly staff, great service….listened to my concerns...
Friendly staff, great service….listened to my concerns and time schedule. Have been a customer since 1984
Jan 01, 2022
I bought my vehicle here and I’m very satisfied with the...
I bought my vehicle here and I’m very satisfied with the Serb and please that work here
Dec 23, 2021
Wonderful people at Toyota oaklawn all ways take all my...
Wonderful people at Toyota oaklawn all ways take all my cars there for services.. best sale and mechanics there, they will make sure and guarantee my Lexus gets the best treatment. This why I go too them.. thank you guys…
Daniel Schnur
Assistant Service Advisor
Jan 20, 2022
Service writer was very helpful.Answered my questions...
Service writer was very helpful. Answered my questions very satisfactorily. Work was done timely. Waiting area was comfortable.
Jan 20, 2022
And exceptionally great service by Dan and Brian and also...
And exceptionally great service by Dan and Brian and also the mechanics who fixed my vehicle in 2 hours. I give this service call the highest rating
Jan 16, 2022
Great price and service did not add services I didn't...
Great price and service did not add services I didn't need in at out quick
Jan 10, 2022
Staff was friendly, professional, and accommodating. He...
Staff was friendly, professional, and accommodating. He explained to me what was going to be done and the time it would take. While waiting I observed the mechanics who were servicing my car, they did a thorough and precise inspection. They took care with my vehicle as it was their own. The time it took was reasonable and when the staff said my car was finished, he went over all the points of inspection and answered all my questions. I left there feeling good that professionals were taking care of my vehicle. It made me feel safe and confident, which is rare in these days. A big Thank you to your employees.
Jan 08, 2022
Friendly staff, great service….listened to my concerns...
Friendly staff, great service….listened to my concerns and time schedule. Have been a customer since 1984
Juan Vazquez
Service Manager
Jan 18, 2022
From giving the advisor the car keys, I was informed that...
From giving the advisor the car keys, I was informed that any questions I had, would be answered via phone text. That also increased my range of freedom. Also, I was updated on the work that I wanted to have done. I will continue going to Oak Lawn Toyota for the auto service they perform.
Jan 16, 2022
Efficient and courteous. I appreciate recommendations...
Efficient and courteous. I appreciate recommendations for keeping my car in great shape. Cashier is always very professional and friendly.
Jan 14, 2022
The service department and the manager, Juan Vazquez are...
The service department and the manager, Juan Vazquez are awesome! My car would not be running after 217,000 miles without their expertise!!! They do great work!
Jan 13, 2022
Very friendly and helpful folks throughout the...
Very friendly and helpful folks throughout the organization. Always accommodating for my schedule. I would recommend them to anyone.
Jan 08, 2022
They were good understanding and they helped me out I...
They were good understanding and they helped me out I will be using this dealership for now on Thank you guys and happy New Year's
Bob Spee
Sales Consultant
Jan 13, 2022
Toyota dealership has always given the best service!...
Toyota dealership has always given the best service! They are mindful of my time and downtime and come up with good solutions and fixes.
Dec 24, 2021
I was shopping for a new can for my wife, we had tries...
I was shopping for a new can for my wife, we had tries numerous places but when we got to Oak Lawn Toyota we knew we were at the right place. Ordered a van and it came in surprisingly early just in time for Christmas!!
Dec 06, 2021
I’ve been buying cars at Oaklawn Toyota for almost 40...
I’ve been buying cars at Oaklawn Toyota for almost 40 years. The service and courtesy of everyone there is outstanding.
Nov 30, 2021
Joe in customer service was excellent. Joe was friendly,...
Joe in customer service was excellent. Joe was friendly, courteous and knowledgeable. Joe kept me informed regularly on the status of my vehicle and ensured all maintenance was up to date. Joe and the rest of the Toyota service team in Oak Lawn are second to none. I have brought all my vehicles to Oak Lawn Toyota for service over the years and have received nothing less than top shelf service. I would not trust my vehicle with any other service department anywhere, ever ! Thanks Joe and the Toyota Team ! Job well done as usual on my Toyota Highlander ! Kevin C
Nov 19, 2021
It is always worth the trip to come to Oak Lawn Toyota.I...
It is always worth the trip to come to Oak Lawn Toyota. I have another Toyota dealership here in Plainfield but your staff is so welcoming.
Marty Maggio
Finance Manager
Dec 28, 2021
We have always been treated very fair by this dealership....
We have always been treated very fair by this dealership. We have purchased 5 cars and recommended it to several friends and neighbors who have also purchased cars there.
Dec 09, 2021
Marty was super friendly and answered all of my questions...
Marty was super friendly and answered all of my questions and concerns. I never felt pressured to quickly sign papers. Great customer service!
Nov 03, 2021
I'm 65 and this place was the Best buying process I've...
I'm 65 and this place was the Best buying process I've ever gone through.
Oct 31, 2021
Everyone was nice, u never had a great time buying a...
Everyone was nice, u never had a great time buying a Vehicle at a car dealership
Oct 23, 2021
John (sales) and Marty (finance) were beyond fabulous in...
John (sales) and Marty (finance) were beyond fabulous in their assistance with helping me buy my first car on my own. They were so kind and patient and took time to explain everything to me. They made sure I felt comfortable in every aspect of the buying process and I never felt rushed or pressured into anything. If I could give 10 stars, I would! Thank you Oak Lawn Toyota!
Jason Stoit
Finance Manager
Jan 16, 2022
Great service. Very timely and helpful. They got me in...
Great service. Very timely and helpful. They got me in last minute for auto start and did an amazing job.
Jan 08, 2022
I dropped my car off and everything was completed in a...
I dropped my car off and everything was completed in a timely and efficient manner.
Jan 07, 2022
Sales Representative: Jacek Makselan was very...
Sales Representative: Jacek Makselan was very communicative and helpful made my purchase great. I will recommend my friends to go see Jacek Makselan he went to complete my purchase on his day off very professional and punctual with appointments and emails and calls. We need more Jacek M. In the world. I am proud owner of Toyota Rav 4 SE 2022. Thanks Jacek M your the best! Thank you, Jessie Marinez
Dec 16, 2021
Employee was wonderful doing the whole transaction of...
Employee was wonderful doing the whole transaction of purchasing the car. She knew her stuff.
Dec 08, 2021
Very professional-extremely friendly. Went thru all...
Very professional-extremely friendly. Went thru all things that need to be fixed on my 2012 van. Very timely on work also took the car and full day early. Made it affordable-when telling them of our hard times right now. Great team!
Steve Barrix
Sales Consultant
Jan 13, 2022
Toyota dealership has always given the best service!...
Toyota dealership has always given the best service! They are mindful of my time and downtime and come up with good solutions and fixes.
Jan 10, 2022
I am satisfied with this dealership, exceptI am...
I am satisfied with this dealership, except I am dissatisfied with the price of the AWD Toyota Sienna's.
Dec 29, 2021
Very easy to work with they care that your happy with...
Very easy to work with they care that your happy with your new vehicle that’s a good feeling
Dec 06, 2021
I have purchased a Subaru Outback from this dealer and...
I have purchased a Subaru Outback from this dealer and had very nice helpful salesman Steve Barrix. My wife and I got there close to closing time and we were helped right away. Everyone seemed friendly and helpful. Overall very nice experience I would purchase from them again.
Nov 17, 2021
I have been dealing with your company for at least...
I have been dealing with your company for at least twenty five years and have always been treated with the upmost of care and consideration
Dominik Gibek
Finance Manager
Jan 14, 2022
The customer service we get from Steve Hertzog and his...
The customer service we get from Steve Hertzog and his team is excellent. They go above and beyond to treat us and all their customers with respect and make sure we are happy with our experiences. We highly recommend and have referred our family and friends to this dealer.
Jan 08, 2022
I dropped my car off and everything was completed in a...
I dropped my car off and everything was completed in a timely and efficient manner.
Dec 28, 2021
Thank you for being professional and nice human being....
Thank you for being professional and nice human being. Lately it’s very difficult to find honest people to do business with…Thanks Dominik & Oak Lawn Toyota:-)
Dec 22, 2021
Was helped right away and got all the questions answered...
Was helped right away and got all the questions answered for new and preowned vehicles. Going to recommend everyone I know to Oak Lawn Toyota. Thanks Dominick!
Dec 22, 2021
service helped me right away and had my car detailed. My...
service helped me right away and had my car detailed. My car had a flat tire and they helped me right away. Will be coming back!
Mark Girlich
Sales Manager
Jan 13, 2022
Toyota dealership has always given the best service!...
Toyota dealership has always given the best service! They are mindful of my time and downtime and come up with good solutions and fixes.
Dec 11, 2021
Great people great service third car purchased at oak...
Great people great service third car purchased at oak lawn Toyota. Mark Girlish is the best.
Dec 05, 2021
Best sales and service dealership around. Been going...
Best sales and service dealership around. Been going there over 30 years. Keep up the great work.
Oct 15, 2021
Great service great personal at Oak Lawn Toyota. I...
Great service great personal at Oak Lawn Toyota. I wouldn’t go to any other dealership.
Oct 01, 2021
The Toyota dealership in Oak Lawn is the best! They...
The Toyota dealership in Oak Lawn is the best! They always provide kind and friendly service. I have been coming here for close to two decades and it has always been such a welcoming and friendly place!
Steve Hertogs
Sales Manager
Jan 14, 2022
The customer service we get from Steve Hertzog and his...
The customer service we get from Steve Hertzog and his team is excellent. They go above and beyond to treat us and all their customers with respect and make sure we are happy with our experiences. We highly recommend and have referred our family and friends to this dealer.
Dec 13, 2021
Accomodating. Easy to work with. Steve explains...
Accomodating. Easy to work with. Steve explains everything very well. Service Center is top notch.
Dec 01, 2021
Steve Hertogs is so exceptional in customer care &...
Steve Hertogs is so exceptional in customer care & kindness ..His thoroughness patience and understanding are without equal. All the staff that helped make this purchase possible and all the personnel that helped. were wonderful .My sister who has been a long time customer of Steve can never say enough about his kindness as she has purchased all her cars from him over the years and family members as well. I am so appreciative of all that he did to enable me to purchase a new 2021 Rav 4 .Again a great experience !
Nov 30, 2021
Joe in customer service was excellent. Joe was friendly,...
Joe in customer service was excellent. Joe was friendly, courteous and knowledgeable. Joe kept me informed regularly on the status of my vehicle and ensured all maintenance was up to date. Joe and the rest of the Toyota service team in Oak Lawn are second to none. I have brought all my vehicles to Oak Lawn Toyota for service over the years and have received nothing less than top shelf service. I would not trust my vehicle with any other service department anywhere, ever ! Thanks Joe and the Toyota Team ! Job well done as usual on my Toyota Highlander ! Kevin C
Nov 03, 2021
I'm 65 and this place was the Best buying process I've...
I'm 65 and this place was the Best buying process I've ever gone through.
John Carnivele
General Manager
Dec 28, 2021
We have always been treated very fair by this dealership....
We have always been treated very fair by this dealership. We have purchased 5 cars and recommended it to several friends and neighbors who have also purchased cars there.
Dec 05, 2021
Best sales and service dealership around. Been going...
Best sales and service dealership around. Been going there over 30 years. Keep up the great work.
Oct 23, 2021
Replaced my fuel pump per a recall & serviced my leased...
Replaced my fuel pump per a recall & serviced my leased car quickly & efficiently. Couldn’t ask for more & I wouldn’t go anywhere else for my car. Oak Lawn Toyota is the BEST!
Oct 19, 2021
The dealership is old school. Not flashy. Just excellent...
The dealership is old school. Not flashy. Just excellent customer service. I couldn't have asked for a better salesman (Rich). Plus, the owner actually came over to make sure everything was satisfactory. Can't say enough good things about Oak Lawn Toyota!
Oct 15, 2021
Great service great personal at Oak Lawn Toyota. I...
Great service great personal at Oak Lawn Toyota. I wouldn’t go to any other dealership.
John Beris
Sales Consultant
Dec 28, 2021
We have always been treated very fair by this dealership....
We have always been treated very fair by this dealership. We have purchased 5 cars and recommended it to several friends and neighbors who have also purchased cars there.
Dec 08, 2021
Very professional-extremely friendly. Went thru all...
Very professional-extremely friendly. Went thru all things that need to be fixed on my 2012 van. Very timely on work also took the car and full day early. Made it affordable-when telling them of our hard times right now. Great team!
Nov 18, 2021
Great service great place timely and courteous good...
Great service great place timely and courteous good people to do business with bought three new cars here
Nov 18, 2021
Great service and employees. Didn’t have a long wait and...
Great service and employees. Didn’t have a long wait and the service team keeps you updated.
Oct 23, 2021
John (sales) and Marty (finance) were beyond fabulous in...
John (sales) and Marty (finance) were beyond fabulous in their assistance with helping me buy my first car on my own. They were so kind and patient and took time to explain everything to me. They made sure I felt comfortable in every aspect of the buying process and I never felt rushed or pressured into anything. If I could give 10 stars, I would! Thank you Oak Lawn Toyota!
Jack Makselan
Sales Consultant
Vito Dinella
Sales Consultant
Dec 22, 2021
The service was quick, courteous and the service people...
The service was quick, courteous and the service people were very helpful with a connection issue.
Nov 03, 2021
I'm 65 and this place was the Best buying process I've...
I'm 65 and this place was the Best buying process I've ever gone through.
Sep 23, 2021
Excellent customer service very professional finish the...
Excellent customer service very professional finish the work in timely manner. Very friendly. Very clean
Sep 13, 2021
Toyota of Oaklawn is a very nice dealership. My salesman...
Toyota of Oaklawn is a very nice dealership. My salesman Cesar Quito’s, was very helpful in making it possible to get my Mazda 6. Thank you
Aug 25, 2021
Thanks for everything!! Other dealerships weren't honest....
Thanks for everything!! Other dealerships weren't honest. One wanted to add $10,000 to the price. Another dealership told me they couldn't sell me a car because I didn't live in the area.
Mike Henery
Sales Consultant
Jan 19, 2022
mike is a good man period. he is honest,friendly and not...
mike is a good man period. he is honest,friendly and not aggressive. asset to oak lawn toyota.
Dec 11, 2021
Great people great service third car purchased at oak...
Great people great service third car purchased at oak lawn Toyota. Mark Girlish is the best.
Nov 19, 2021
Great service not only in quality but efficiency of my...
Great service not only in quality but efficiency of my time. Mike was a fantastic salesman through the whole process. As well as Domnik was very helpful and transparent through the financial process
Sep 21, 2021
The entire staff at Oak Lawn Toyota were professional and...
The entire staff at Oak Lawn Toyota were professional and enjoyable to work with. No pressure to buy a vehicle or any of the protection plans.
May 27, 2021
My salesman Mike Henery was awesome!!! He came all the...
My salesman Mike Henery was awesome!!! He came all the way to Hyde Park to pick up me and my family. He was very professional, patient, thoroughly answered all my questions and was very honest with me. I highly recommend buying a card here and recommend asking for Mike to be your salesman
Bill Elvidge
Counter Associate
Dec 23, 2021
Wonderful people at Toyota oaklawn all ways take all my...
Wonderful people at Toyota oaklawn all ways take all my cars there for services.. best sale and mechanics there, they will make sure and guarantee my Lexus gets the best treatment. This why I go too them.. thank you guys…
Dec 14, 2021
I haven’t been to this dealership in many years but the...
I haven’t been to this dealership in many years but the service and customer service is still very good.
Dec 08, 2021
Very professional-extremely friendly. Went thru all...
Very professional-extremely friendly. Went thru all things that need to be fixed on my 2012 van. Very timely on work also took the car and full day early. Made it affordable-when telling them of our hard times right now. Great team!
Oct 06, 2021
great services and I was ok with it nice won God bless...
great services and I was ok with it nice won God bless fine cool s
Sep 04, 2021
Great place to buy a car or get yours fixed right. No...
Great place to buy a car or get yours fixed right. No flashy in house Starbucks to drive up customer prices. Just good experienced people.
Vincent Chen
Sales Consultant
Nov 17, 2021
Blown away by this dealership! They knew the vehicle we...
Blown away by this dealership! They knew the vehicle we came in to buy and helped us with our decision. I think the biggest thing that stuck out to me in dealing with the folks at Oak Lawn Toyota - they were not pushy or in a rush. I hate when you go into a dealership and they try and strong arm you into sitting there for 5 hours. The whole process was painless and they did not take advantage of our time.
Oct 31, 2021
Everyone was nice, u never had a great time buying a...
Everyone was nice, u never had a great time buying a Vehicle at a car dealership
Jul 01, 2021
Excellent professional service. The sales representative...
Excellent professional service. The sales representative was not overbearing. He was very informative and gave wonderful feedback regarding the sale and our current situation. Fantastic
May 17, 2021
Our experienced buying a car from Oak Lawn Toyota was a...
Our experienced buying a car from Oak Lawn Toyota was a great .The Vince Chen was very nice and made me feel good.I would highly recommend anyone to this dealership.
May 15, 2021
Service was so excellent , staffs are so professional....
Service was so excellent , staffs are so professional. Very accomodating with their customer, they attentive always and very helpful to cleints specially Mr Vince Chen
Diana Rodriguez
Customer Care Representative
Jan 07, 2022
Sales Representative: Jacek Makselan was very...
Sales Representative: Jacek Makselan was very communicative and helpful made my purchase great. I will recommend my friends to go see Jacek Makselan he went to complete my purchase on his day off very professional and punctual with appointments and emails and calls. We need more Jacek M. In the world. I am proud owner of Toyota Rav 4 SE 2022. Thanks Jacek M your the best! Thank you, Jessie Marinez
Nov 12, 2021
The present time is not the best for car shopping but I...
The present time is not the best for car shopping but I have to say our salesman Mr Spee made buying a car a pleasant experience. Very knowledgeable and took his time to explain our best options. Never felt rushed even though he was busy when we stopped in. Thank You Mr. Bob Spee !
Oct 04, 2021
It was a fast and good quality service. It's managed by...
It was a fast and good quality service. It's managed by very professional personnel.
Oct 03, 2021
Bob Spee is a great car salesman. Marty was a great as a...
Bob Spee is a great car salesman. Marty was a great as a finance manager as well.they made the process quick and easy
May 20, 2021
Best dealer experience ever. Began with chat with Diana...
Best dealer experience ever. Began with chat with Diana online. When i came, Mike handled the process completely. And Dominik was informative. No pressure anywhere.
Edwin Cotto
Sales Consultant
Dec 23, 2021
First time buyer, and Edwin did a great job searching for...
First time buyer, and Edwin did a great job searching for the car I wanted a Toyota Rav4. However, we were convinced to leave with a totally new car a Jeep Cherokee. Edwin was really patient with us, and allowed us to test drive. He also gave us advice on how to contact our insurance provider, and overall gave us a wonderful experience.
Dec 09, 2021
Marty was super friendly and answered all of my questions...
Marty was super friendly and answered all of my questions and concerns. I never felt pressured to quickly sign papers. Great customer service!
Dec 02, 2021
Edwin provided a friendly and courteous atmosphere for me...
Edwin provided a friendly and courteous atmosphere for me to test drive the car I was purchasing. He was very informative and demonstrated some of the features of this car. He went out of his way to be sure I was comfortable in my purchase. I highly recommend him to everyone. I am a return customer to the Oak lawn Toyota dealership. I find Edwin and the dealership very helpful. Edwin's patience and knowledge was instrumental in my purchasing this car. Thank you, Edwin.
Nov 16, 2021
Great customer service I highly recommend Edwin he is a...
Great customer service I highly recommend Edwin he is a awesome salesman he is very patient and helpful
Oct 22, 2021
Excellent service since the minute i arrived at this...
Excellent service since the minute i arrived at this location i was greeted marvelous, Mr. Edwin Cotto very professional, answered all of my questions. He never pushed me to pushed me to take a quick decision, gave me my space to take a final decision. Also entire staff very professional. Thank you.....
Vickie Benson
Dispatcher
Jan 13, 2022
Very friendly and helpful folks throughout the...
Very friendly and helpful folks throughout the organization. Always accommodating for my schedule. I would recommend them to anyone.
Jan 08, 2022
Friendly staff, great service….listened to my concerns...
Friendly staff, great service….listened to my concerns and time schedule. Have been a customer since 1984
Dec 30, 2021
Great job on the part of Sal and the rest of the techs....
Great job on the part of Sal and the rest of the techs. Took care of all the issues I brought in.
Dec 23, 2021
Wonderful people at Toyota oaklawn all ways take all my...
Wonderful people at Toyota oaklawn all ways take all my cars there for services.. best sale and mechanics there, they will make sure and guarantee my Lexus gets the best treatment. This why I go too them.. thank you guys…
Dec 19, 2021
Scheduling was quick and easy, mechanics were great and...
Scheduling was quick and easy, mechanics were great and very informative, customer service at Toyota is the very best, Happy Holidays and keep up the good work!!
Luis Novoa
Customer Relations Manager
Dec 09, 2021
There was a lack of communication between the service...
There was a lack of communication between the service personnel and the rust proof sales person. I was scheduled for the rust proof package and I received a call from the sales person that afternoon after I had already dropped my truck off at 8:30 asking me when I wanted to bring the truck in. I was told the parts needed for the rust proof package hadn’t arrived yet even though I had prepaid for the service for that particular reason and I was told to bring my truck in on Monday 06 December.They were supposed to keep it at the shop for one day and due to the lack of communication it was kept for 2 days leaving me without my truck for one additional day that I hadn’t planned on. Once the job was completed I asked Louis to tell me more about the warranty to which he kept telling me to follow the instructions on a piece of paper. I felt he could’ve given me more information himself.
Oct 23, 2021
Replaced my fuel pump per a recall & serviced my leased...
Replaced my fuel pump per a recall & serviced my leased car quickly & efficiently. Couldn’t ask for more & I wouldn’t go anywhere else for my car. Oak Lawn Toyota is the BEST!
Oct 07, 2021
Your dealership found the car I wanted in spite of a...
Your dealership found the car I wanted in spite of a shortage and lack of available cars.
Oct 04, 2021
It was a fast and good quality service. It's managed by...
It was a fast and good quality service. It's managed by very professional personnel.
Jul 25, 2021
I had a great experience I am a first time Toyota owner....
I had a great experience I am a first time Toyota owner. Excellent service with sales and finance. I came in with my husband for buy back and bought a newly used car for my self instead.
Andres Rivera
Counter Associate
Dec 23, 2021
Wonderful people at Toyota oaklawn all ways take all my...
Wonderful people at Toyota oaklawn all ways take all my cars there for services.. best sale and mechanics there, they will make sure and guarantee my Lexus gets the best treatment. This why I go too them.. thank you guys…
Dec 14, 2021
I haven’t been to this dealership in many years but the...
I haven’t been to this dealership in many years but the service and customer service is still very good.
Oct 04, 2021
It was a fast and good quality service. It's managed by...
It was a fast and good quality service. It's managed by very professional personnel.
Sep 07, 2021
THE REASON THE MAINTENCE DO CHANGE OIL AND ROATE TIRES HE...
THE REASON THE MAINTENCE DO CHANGE OIL AND ROATE TIRES HE TALK TOO MUCH NOT FOCUS ON THEN LATER ON NOT DO CHECK ON TEST ROAD BEFORE GIVE TO CUSTOMER THEN I WAITED FOR 3 HOURS AND BACK TO CUSTOMER NOT PROPERLY DRIVE AND RETURN BACK TO SERVICE TO RE-CHECK ON ROATE TIRE CHANGE AGAIN ITS STOP NOW. PLEASE DO FOCUS ON WORKING NOT TALK TOO MUCH!
Sep 04, 2021
Great place to buy a car or get yours fixed right. No...
Great place to buy a car or get yours fixed right. No flashy in house Starbucks to drive up customer prices. Just good experienced people.
Lauren Boutos
Internet Relations Manager
Apr 21, 2021
Lauren was extremely helpful and very knowledgeable. She...
Lauren was extremely helpful and very knowledgeable. She made my car buying process easy, painless and quick. I would recommend anyone to purchase with OLT.
Dec 19, 2020
I am a long time customer of Oak Lawn Toyota, always...
I am a long time customer of Oak Lawn Toyota, always satisfied with the quality of service in every department. Kind and understanding sales poeple.
Aug 19, 2020
Very nice people at Oaklawn Toyota . They took care of...
Very nice people at Oaklawn Toyota . They took care of me and my mom . She love her new rav 4 . Rich and Steve gave us a great deal . There service was the best I ever had!!
Jun 25, 2020
Super assistance, great people, wonderful outlet and...
Super assistance, great people, wonderful outlet and perfect completion of what was needed....this is the second time I had help from you and am pleased
Apr 18, 2020
Customer service is excellent the facility stay clean...
Customer service is excellent the facility stay clean each time I came in for service they were kind and caring always do an excellent job servicing my vehicle
Liz Chavez
Sales Consultant
Dec 16, 2021
Employee was wonderful doing the whole transaction of...
Employee was wonderful doing the whole transaction of purchasing the car. She knew her stuff.
Aug 23, 2021
I was first pleased with the way I was greeted .I can't...
I was first pleased with the way I was greeted .I can't remember the names. The lady who showed me the cars seemed very knowledgeable. She answered my questions to my satisfaction. I was able to test drive any car I wanted to.To the finance department. They worked well with me, when I seen I couldn't afford the payment. Welcomed at more cars.I asked about the repair department , again I was satisfied with the response I got. Repairs , cost, and service is a great concern to me. I had my car going on 3 weeks now. So far so good.
Aug 10, 2021
Prior to going to Oak Lawn Toyota, I visited 2 other...
Prior to going to Oak Lawn Toyota, I visited 2 other dealerships, one I actually got up and walked out, and the other one I terminated the deal the sales staff there were like vultures, I felt I was being attacked. I was extremely impressed with the professionalism shown by my salesperson Liz Chavez . I never felt pressured or taken advantage of always respected. Liz has such a bubbly personality, I felt I was interacting with a personal friend. I would definitely recommend her to friends and family, her smile is so sincere. I must not forget Jason Stoit who is an A-1 Business Manager and made the financial part pain-free. I felt he was honest and not pushy, which is what I previously experienced at the beginning of my car shopping. The car I purchased is my 5th Toyota…I can’t believe it’s my first purchase from Oak Lawn Toyota. To anyone in the market for buying a car new or used check out Oak Lawn Toyota, they will save you time and money.
Jul 27, 2021
I was looking for a 4Runner TRD PRO. Liz and Steve were...
I was looking for a 4Runner TRD PRO. Liz and Steve were upfront and honest about the price and lead time. They did not attempt to over charge me for the vehicle as many dealers would have. They both kept great communication with detailed updates. Steve made personal assurance that the truck had all the options that I wanted. When I came to pick the car up they had it all cleaned and ready to go. There was no uncomfortable pressure for extra services and the finance agent was very straight forward and friendly. They all did a truly exceptional job!
Jul 02, 2021
Small thing but had to correct misspelling of my name....
Small thing but had to correct misspelling of my name.
Erica Ortiz
Customer Care Representative
Jan 08, 2022
I had great experience during the whole process of...
I had great experience during the whole process of buying my new car at Oak Lawn Toyota.
Oct 13, 2021
I was very pleased with the professionalism of all your...
I was very pleased with the professionalism of all your employees from sales, internet and finance department.
Oct 06, 2021
great services and I was ok with it nice won God bless...
great services and I was ok with it nice won God bless fine cool s
Oct 03, 2021
Bob Spee is a great car salesman. Marty was a great as a...
Bob Spee is a great car salesman. Marty was a great as a finance manager as well.they made the process quick and easy
Sep 26, 2021
The salesman done his job the service need improvement...
The salesman done his job the service need improvement inspection sheet when finish a job
Manny Thnaibat
Sales Consultant
Oct 02, 2021
Great service also gave me options not pushing sales...
Great service also gave me options not pushing sales people. Would return also love my purchase
Aug 13, 2021
I chose to buy a Toyota because my family owned a total...
I chose to buy a Toyota because my family owned a total of three and they were all study, reliable cars. In over 15 years of experience, I have been pleased.
Jul 29, 2021
Good experience with Manny! He was very polite and not...
Good experience with Manny! He was very polite and not pushy!!! Attentive to customers needs! Staff there were friendly and welcoming!! Recommended! Thank you all!
Jun 07, 2021
The visit nice.Especially my salesman ,Manny.He was a...
The visit nice.Especially my salesman ,Manny.He was a very calm man and not pushy like some salesman can be.He showed me what I wanted to see and was very cordial.
May 26, 2021
Appreciate very much all the employees at the Dealership...
Appreciate very much all the employees at the Dealership as they made me feel as if my decisions were important and didn’t pressure me at all. Highly recommend them. 😊
Alex Ramos
Parts Manager
Dec 23, 2021
Wonderful people at Toyota oaklawn all ways take all my...
Wonderful people at Toyota oaklawn all ways take all my cars there for services.. best sale and mechanics there, they will make sure and guarantee my Lexus gets the best treatment. This why I go too them.. thank you guys…
Dec 15, 2021
All staff were polite and professional. The service was...
All staff were polite and professional. The service was good and timely. They forgot to put caps on tire as requested but overall it was awesome.
Dec 14, 2021
I haven’t been to this dealership in many years but the...
I haven’t been to this dealership in many years but the service and customer service is still very good.
Oct 23, 2021
Replaced my fuel pump per a recall & serviced my leased...
Replaced my fuel pump per a recall & serviced my leased car quickly & efficiently. Couldn’t ask for more & I wouldn’t go anywhere else for my car. Oak Lawn Toyota is the BEST!
Sep 04, 2021
Great place to buy a car or get yours fixed right. No...
Great place to buy a car or get yours fixed right. No flashy in house Starbucks to drive up customer prices. Just good experienced people.
Elizabeth Colosimo Phelps
The Voice of OLT
Dec 05, 2021
Best sales and service dealership around. Been going...
Best sales and service dealership around. Been going there over 30 years. Keep up the great work.
Nov 18, 2021
Great service great place timely and courteous good...
Great service great place timely and courteous good people to do business with bought three new cars here
Oct 15, 2021
Great service great personal at Oak Lawn Toyota. I...
Great service great personal at Oak Lawn Toyota. I wouldn’t go to any other dealership.
Sep 21, 2021
I’ve been doing business with Oak Lawn Toyota for years...
I’ve been doing business with Oak Lawn Toyota for years and will continue to do so. The entire personnel are very courteous and professional. Thank you Ronnie Colosimo.
Apr 22, 2021
Oak Lawn Toyota has done an excellent job servicing my...
Oak Lawn Toyota has done an excellent job servicing my Toyota Camry for the past 18 years. I am pleased with all the work that has been done. Thank You! Aida
Nick Taiym
Sales Consultant
Nov 07, 2021
This was my first major car purchase. I had a pleasant...
This was my first major car purchase. I had a pleasant buying experience with Nick.
Sep 10, 2021
The services was very good The sale person was...
The services was very good The sale person was knowledgeable and friendly he made me feel comfortable he showed me variety of automobiles I like the truck he sold me it was very hot and you all didn't have any bottles water or any refreshments .
Jul 31, 2021
As always a great service experience, went in for oil...
As always a great service experience, went in for oil change,tire rotation and inspection for trip. Met with asst service manager Frank Nash, got me in quickly,great conversation, talked to the tech (Forgot his name) really nice young man, he did the job, Frank came to talk after inspection and vehicle definitely, needed new wiper blades which they replaced. thing about Toyota's in general they don't need a lot of service, however if you maintain them, the vehicles last. Oaklawn Toyota maintained my 2002 Rav4 we got over 245,000 miles on it before we sold it to but this 2020 rav4 hybrid,and we bought in from oaklawn Toyota. The service manager Juan Vasquez even came out of his office to give a friendly greeting and making sure vehicle was being taken care of. You can buy a vehicle anywhere but we always get a fair price and great service that is why Oaklawn Toyota is our go to place. Would highly recommend, if your looking for honesty, competence, and techs that know what they are doing this is the place to go! Thank you Oaklawn toyota!!
Jul 31, 2021
This is the best experience I have Ever had buying a car....
This is the best experience I have Ever had buying a car. There was no pressure and they couldn’t be nicer. We got a wonderful deal and was extremely happy with the car we purchased. I would send everyone I know to OakLawn Toyota and you can be sure we will be back again. Thank you Nick and Mark for a wonderful experience.
Jul 29, 2021
Good experience with Manny! He was very polite and not...
Good experience with Manny! He was very polite and not pushy!!! Attentive to customers needs! Staff there were friendly and welcoming!! Recommended! Thank you all!
Christina Colosimo Wonais
Social Media Director
Sep 21, 2021
I’ve been doing business with Oak Lawn Toyota for years...
I’ve been doing business with Oak Lawn Toyota for years and will continue to do so. The entire personnel are very courteous and professional. Thank you Ronnie Colosimo.
Jun 29, 2021
Excellent service and the personnel were great also. I’ve...
Excellent service and the personnel were great also. I’ve been coming here for years and years and I never had a bad experience and will always bring my cars there.
Feb 28, 2021
Good and friendly people to deal with. Mike was a...
Good and friendly people to deal with. Mike was a excellent sale person that gave us an excellent deal.I will recommend this dealer 100%%%%%%%%%%%%%%%%%%%%%%%%%%.
Feb 10, 2021
I happen to love this dealership. The experience was...
I happen to love this dealership. The experience was wonderful and the customer service is awesome. Thank you for your great service. See u soon
Oct 29, 2020
Sale staff is wonderful! No hard sale. No pushy attitude....
Sale staff is wonderful! No hard sale. No pushy attitude. Real great people to work with. Service staff was excellent also. I always recommend Oak Lawn Toyota to all my friends..
Cesar Quiroz
Sales Consultant
Dec 15, 2021
my husband financed his first car here, and dominik and...
my husband financed his first car here, and dominik and cesar was so helpful and patient with my husband and I , they made sure we left with the car we wanted. thank you dominik and cesar.
Nov 03, 2021
Oak lawn Toyota gave me and honest and fair deal on my...
Oak lawn Toyota gave me and honest and fair deal on my recent purchase. I highly recommend.
Sep 27, 2021
Very professional, Sales Rep. Cesar Quiroz, the best,...
Very professional, Sales Rep. Cesar Quiroz, the best, that guy needs a pay raise, great guy…..
Sep 26, 2021
The salesman done his job the service need improvement...
The salesman done his job the service need improvement inspection sheet when finish a job
Sep 13, 2021
Toyota of Oaklawn is a very nice dealership. My salesman...
Toyota of Oaklawn is a very nice dealership. My salesman Cesar Quito’s, was very helpful in making it possible to get my Mazda 6. Thank you
Elizabeth Garcia
Customer Care Representative
Jan 08, 2022
I had great experience during the whole process of...
I had great experience during the whole process of buying my new car at Oak Lawn Toyota.
Dec 29, 2021
Ms. Garcia Escalated a online chat to the manager, when...
Ms. Garcia Escalated a online chat to the manager, when it wasn't really necessary. Ended online chat before I could tell her what it is I was looking for
Dec 22, 2021
Was helped right away and got all the questions answered...
Was helped right away and got all the questions answered for new and preowned vehicles. Going to recommend everyone I know to Oak Lawn Toyota. Thanks Dominick!
Nov 23, 2021
Mechanic Dave did an excellent job. He was polite and...
Mechanic Dave did an excellent job. He was polite and answered to all my quests about my car. Joseph Cassello was rude and shout at me that he is loosing money because of me!? when I was trying to find out why he charged twice bigger amount of money, then he was saying for beginning He was super rude. I was very stressed and couldn’t even explain anything since he wasn’t listening. Joseph was rejecting even to show the paperwork, was saying :what do you want to se ? I was shocked. I am a client at this place for almost 10 years. Never ever had such a terrible experience 😢