Meet Our Staff
Joseph Cassello
Assistant Service Manager
Sal Gaeta
Assistant Service Manager
Frank Nash
Assistant Service Manager
Keith Stadler
Assistant Service Manager
Juan Vazquez
Service Manager
Bob Spee
Sales Consultant
Marty Maggio
Finance Manager
Jason Stoit
Finance Manager
Dominik Gibek
Finance Manager
Steve Barrix
Sales Consultant
Mark Girlich
Sales Manager
Steve Hertogs
Sales Manager
Vickie Benson
Dispatcher
John Carnivele
General Manager
John Beris
Sales Consultant
Vito Dinella
Sales Consultant
Edwin Cotto
Sales Consultant
Bill Elvidge
Counter Associate
Vincent Chen
Sales Consultant
Diana Rodriguez
Customer Care Representative
Liz Chavez
Sales Consultant
Luis Novoa
Customer Relations Manager
Andres Rivera
Counter Associate
Carlos Osuch
Assistant Service Advisor
Erica Ortiz
Customer Care Representative
Alex Ramos
Parts Manager
Nick Taiym
Sales Consultant
Manny Thnaibat
Sales Consultant
Lauren Boutos
Internet Relations Manager
Cesar Quiroz
Sales Consultant
Marco Fernandez
Apprentice Technician
Ken Bickness
Toyota Master Technician
Elizabeth Colosimo Phelps
The Voice of OLT
Christina Colosimo Wonais
Social Media Director
Jose Brito
Toyota Certified Technician
Elizabeth Garcia
Customer Care Representative
Oscar Garibaldi
Toyota Certified Technician
JJ Juarez
Pre-Owned Technician
Juan Hernandez
Semi-Skilled Technician
Kayla Burba
Inventory Manager
Lauren Kelly
Service Advisor
Rob Styger
Toyota Master Technician
Rick Miller
Toyota Certified Technician
Norm Nemanich
Toyota Certified Technician
Travois Powers
Toyota Certified Technician
Janett Rodriguez
Salesperson
Ron Tucker
Toyota Master Technician
Ed Nilles
Toyota Master Technician
Martin Prado
Toyota Master Technician
Joseph Cassello
Assistant Service Manager
Dec 06, 2022
Best service and customer service around!
Best service and customer service around! I’m very happy with them and always will be a customer!
Dec 06, 2022
Prices too high, such as breaks, battery and belts.
Prices too high, such as breaks, battery and belts. In the last 2 years, I had these installed outside of oak Lawn Toyota.
Dec 03, 2022
Excellent service.
Excellent service. Excellent mechanics. Very clean. Always accommodating even without an appt. Make you feel at home.
Dec 01, 2022
Always been effective solving any problems.
Always been effective solving any problems. Polite customer care. Explain what needs to be done and why.
Dec 01, 2022
Always excellent service -this facility taking care of
Always excellent service -this facility taking care of all car issues for nearly 20 years
Sal Gaeta
Assistant Service Manager
Dec 06, 2022
Best service and customer service around!
Best service and customer service around! I’m very happy with them and always will be a customer!
Dec 01, 2022
Always been effective solving any problems.
Always been effective solving any problems. Polite customer care. Explain what needs to be done and why.
Dec 01, 2022
Just serviced my Lexus at Oak Lawn Toyota Service
Just serviced my Lexus at Oak Lawn Toyota Service Department. Everyone is very honest and straight forward because they don't try to loose people like me who knows very little about cars. Just tell the truth, always a cup of coffee and great service from Sal Gaete and the Team there. I would recommend Oak Lawn Toyota to all, try it out as the old saying goes: (...)"you pay for what you get".
Nov 18, 2022
Good job.
Good job. Excellent service. Sal was very professional and great to work with. Thank you.
Nov 12, 2022
One of the worst customer service experience Brought my
One of the worst customer service experience Brought my car in for maintenance the first and for a recall that took over 6 hours The second time when maintenance was due again I was there for over 7 hours before anyone told me the status of my car all the service advisor were simple walking by me and they never once in 7 hours that I had been waiting for my asked if they can help me only Lauren came to my aid. Carlos my original advisor was rude and uninformative never once advice me of the status of my car but was sure I caused the issue with my car and kept telling me am going to be paying for the repairs. The next day he simple refused to answer my phone calls asking for an update on my car so I resorted to asking for Lauren who always answered my phone calls and was immensely helpful. Brian the porter accosted and blocked my way from going into the service manager Juan since I was not getting any help from the rest of the service advisors and I didn't see Lauren. Brian got into an argument with me saying it's part of his job to stop people from going into the Manager's office even though the office door is wide open.. Carlos lied to me after he told me to come and get a loaner car because now my wasn't going to be fixed for another 8 days. When I got there for the loaner car Carlos asked for my auto insurance that I will have to pay for a rental car from a rental company at a different location. I asked for the service manager Juan for clarification but Brian and Juan told me that Oak Lawn Toyota policy's does not provide loaner car that I will have to get a rental car on my own. I am appalled, insulted, provoked , and could not believe I was treated at Oak Lawn Toyota employees. Technician simple ingnored that I was waiting for over 7 hours he was more concerned about going home at 4 pm instead give me plain information and that's because I went and asked him Just asking for conversation.
Frank Nash
Assistant Service Manager
Dec 01, 2022
Excellent work by all.
Excellent work by all. They are very professional and courteous. I’ve been going here for years and every is the same as before.
Nov 30, 2022
I have been coming here for over 20 years and the only
I have been coming here for over 20 years and the only thing I can say is that when you come in to drop off your vehicle at the service counter someone needs to acknowledge the customer. My last appointment I was waiting there for over 10 minutes and no one asked if I needed assistance.
Nov 26, 2022
This dealership as usual, never disappoints, took my
This dealership as usual, never disappoints, took my Toyota in for a tire rotation, met with assistant service manager, Frank Nash he expeditiously got the paperwork going talk to the service manager, Juan Vazquez my car was done quickly. The technician was very well trained. That is why we buy vehicles from Oaklawn Toyota. You can buy a vehicle anywhere the service after the sale really matters would highly recommend this dealership to purchase the vehicle which was a very easy process and the service department been coming here for about 30 Years always greeted very very nice people highly recommend!
Nov 20, 2022
Dependable,sincerity,professionals,reliable vehicles and
Dependable,sincerity,professionals,reliable vehicles and a forever customer and the warming seats are fantastic for my low tolerance for coldness. This is my 4th or 5th purchase from Oak lawn Toyota and I am very satisfied and when I leave this world I would like to be buried in my Avalon Sedan.
Nov 13, 2022
We have been loyal customers for years because of the
We have been loyal customers for years because of the service we ALWAYS receive!! Keep up the great work
Keith Stadler
Assistant Service Manager
Dec 06, 2022
Best service and customer service around!
Best service and customer service around! I’m very happy with them and always will be a customer!
Dec 02, 2022
Great customer service by Keith, even while he was short
Great customer service by Keith, even while he was short staffed and multi tasking. They had me out quickly too.
Nov 19, 2022
Keith was the service rep who registered me in for
Keith was the service rep who registered me in for appointment. Courteous, polite and answered questioned.
Nov 16, 2022
Great service with great prices that customers can work
Great service with great prices that customers can work with. I will recommend to friends and family
Nov 16, 2022
Very knowledgeable and courtesy.
Very knowledgeable and courtesy. Representative was Patient and pointed out what needed to be done.
Juan Vazquez
Service Manager
Dec 06, 2022
Best service and customer service around!
Best service and customer service around! I’m very happy with them and always will be a customer!
Dec 03, 2022
Excellent service.
Excellent service. Excellent mechanics. Very clean. Always accommodating even without an appt. Make you feel at home.
Dec 02, 2022
Tell me exactly what is going to cost and stuck to it.
Tell me exactly what is going to cost and stuck to it. All the people I talked to we’re very nice.
Dec 01, 2022
Just serviced my Lexus at Oak Lawn Toyota Service
Just serviced my Lexus at Oak Lawn Toyota Service Department. Everyone is very honest and straight forward because they don't try to loose people like me who knows very little about cars. Just tell the truth, always a cup of coffee and great service from Sal Gaete and the Team there. I would recommend Oak Lawn Toyota to all, try it out as the old saying goes: (...)"you pay for what you get".
Dec 01, 2022
Excellent work by all.
Excellent work by all. They are very professional and courteous. I’ve been going here for years and every is the same as before.
Bob Spee
Sales Consultant
Nov 20, 2022
Dependable,sincerity,professionals,reliable vehicles and
Dependable,sincerity,professionals,reliable vehicles and a forever customer and the warming seats are fantastic for my low tolerance for coldness. This is my 4th or 5th purchase from Oak lawn Toyota and I am very satisfied and when I leave this world I would like to be buried in my Avalon Sedan.
Nov 10, 2022
Quick and honest service as always, have been a regular
Quick and honest service as always, have been a regular customer for over 12 years now.
Nov 05, 2022
Oakland Toyota produces the greatest quality of curtisy
Oakland Toyota produces the greatest quality of curtisy and service for over 50 years which is known as "American Authenticity".
Nov 04, 2022
Amazing service with Bob!
Amazing service with Bob! He made the experience exciting and smooth. Love my new RAV4.
Nov 04, 2022
So far it’s been a good experience.
So far it’s been a good experience. Bob Spee is very knowledgeable and ready to help. Jason the finance guy was patient with our questions.
Marty Maggio
Finance Manager
Dec 06, 2022
Best service and customer service around!
Best service and customer service around! I’m very happy with them and always will be a customer!
Nov 28, 2022
I was very happy with the care this dealership took of
I was very happy with the care this dealership took of me while I was choosing a care.
Nov 04, 2022
Amazing service with Bob!
Amazing service with Bob! He made the experience exciting and smooth. Love my new RAV4.
Oct 28, 2022
I bought my first Toyota as a college student more than a
I bought my first Toyota as a college student more than a decade ago. I was in the market for a new car, but knew that inventory right now is very limited. I wanted a Hybrid Highlander XLE with black leather interior. I knew I was probably going to have to buy new because hybrids and used cars are in very short supply so I was on every Toyota call list from Chicago to Kanosha. I got a call from Erica at OLT every time they were allocated a Hybrid Highlander. Edwin was my sales associate and I was very clear that I wasn’t buying until I had everything I wanted. I cannot stand a pushy sales associate and he was patient as I turned down not one, but two brand new Hybrid Highlanders because one had an interior I hated and the other wasn’t the right trim. The night after I turned down the second option, I got a call that someone had traded in a 2021 Hybrid Highlander XLE with low miles. I went to the dealership a few hours later to check it out and it had quite a few scratches on the doors so Steve sent it to the body shop to see if they could get them out and called me back a few days later to take another look. It wasn’t perfect, but they did a great job and it was everything I wanted. Marty in finance was absolutely wonderful to work with. The only part of the experience I didn’t enjoy was whoever is in charge of the optional add ons (rust and paint protection) and accessories was very pushy and said at least 20 times that I had only 2 weeks to purchase the add ons. I get it’s his job, but if I’m not interested, I’m not interested. Overall I had a great experience, it is now a few weeks later and I love my Highlander!
Sep 30, 2022
Not satisfied with my new car purchase.
Not satisfied with my new car purchase. There was two new cars on the lot. The sale person sold me the one he want to sale not the one I wanted.
Jason Stoit
Finance Manager
Nov 20, 2022
Love Oaklawn Toyota.
Love Oaklawn Toyota. This is our seventh new car we have bought from you. Wouldn’t go anywhere else.
Nov 19, 2022
Awesome dealership!
Awesome dealership! Everyone I dealt with was friendly and helpful. They really go above and beyond expectations.
Nov 04, 2022
So far it’s been a good experience.
So far it’s been a good experience. Bob Spee is very knowledgeable and ready to help. Jason the finance guy was patient with our questions.
Oct 20, 2022
I have been a customer at Oak Lawn Toyota for almost 10
I have been a customer at Oak Lawn Toyota for almost 10 years. They have always taken such good care of me and I never feel I’m being misled like I have at other dealerships. I recently purchased a 2022 Sienna and Cesar did such a thorough job setting up all the apps and connected my phone so I was all set when I left the dealership. Jason in finance was so easy to work with and made the paperwork process a breeze. Mark (sales manager) has always been my go to and takes great care of me!
Oct 11, 2022
Great customer service, the staff and Steve and Vince
Great customer service, the staff and Steve and Vince made this a great new truck buying experience.
Dominik Gibek
Finance Manager
Dec 01, 2022
Just serviced my Lexus at Oak Lawn Toyota Service
Just serviced my Lexus at Oak Lawn Toyota Service Department. Everyone is very honest and straight forward because they don't try to loose people like me who knows very little about cars. Just tell the truth, always a cup of coffee and great service from Sal Gaete and the Team there. I would recommend Oak Lawn Toyota to all, try it out as the old saying goes: (...)"you pay for what you get".
Nov 20, 2022
Dependable,sincerity,professionals,reliable vehicles and
Dependable,sincerity,professionals,reliable vehicles and a forever customer and the warming seats are fantastic for my low tolerance for coldness. This is my 4th or 5th purchase from Oak lawn Toyota and I am very satisfied and when I leave this world I would like to be buried in my Avalon Sedan.
Oct 17, 2022
Vince is patient and throughout his presentation he keeps
Vince is patient and throughout his presentation he keeps repeating the information I need to remember for this 86 year old.
Oct 05, 2022
Excellent service, she was very professional and at the
Excellent service, she was very professional and at the same time was very friendly, great job Janett
Sep 30, 2022
My used car 2013 Toyota RAV4 was out of factory warranty
My used car 2013 Toyota RAV4 was out of factory warranty so Business Manager Mr. Gibek offered me an option of purchasing an extended warranty. It's a peace of mind for me and my car !
Steve Barrix
Sales Consultant
Nov 20, 2022
Love Oaklawn Toyota.
Love Oaklawn Toyota. This is our seventh new car we have bought from you. Wouldn’t go anywhere else.
Nov 05, 2022
Oakland Toyota produces the greatest quality of curtisy
Oakland Toyota produces the greatest quality of curtisy and service for over 50 years which is known as "American Authenticity".
Sep 14, 2022
Been with dealership since 1992.
Been with dealership since 1992. My Boss, through my recommendation has bought several vehicles, as well.
Sep 11, 2022
Great customer service with friendly employees and
Great customer service with friendly employees and competitive pricing. We have been buying cars here for years… ask for Vito or Steve they are the best!
Sep 10, 2022
True full really like his energy and a very good help on
True full really like his energy and a very good help on letting me know the facts about the car.
Mark Girlich
Sales Manager
Dec 06, 2022
Best service and customer service around!
Best service and customer service around! I’m very happy with them and always will be a customer!
Nov 20, 2022
Love Oaklawn Toyota.
Love Oaklawn Toyota. This is our seventh new car we have bought from you. Wouldn’t go anywhere else.
Oct 28, 2022
I bought my first Toyota as a college student more than a
I bought my first Toyota as a college student more than a decade ago. I was in the market for a new car, but knew that inventory right now is very limited. I wanted a Hybrid Highlander XLE with black leather interior. I knew I was probably going to have to buy new because hybrids and used cars are in very short supply so I was on every Toyota call list from Chicago to Kanosha. I got a call from Erica at OLT every time they were allocated a Hybrid Highlander. Edwin was my sales associate and I was very clear that I wasn’t buying until I had everything I wanted. I cannot stand a pushy sales associate and he was patient as I turned down not one, but two brand new Hybrid Highlanders because one had an interior I hated and the other wasn’t the right trim. The night after I turned down the second option, I got a call that someone had traded in a 2021 Hybrid Highlander XLE with low miles. I went to the dealership a few hours later to check it out and it had quite a few scratches on the doors so Steve sent it to the body shop to see if they could get them out and called me back a few days later to take another look. It wasn’t perfect, but they did a great job and it was everything I wanted. Marty in finance was absolutely wonderful to work with. The only part of the experience I didn’t enjoy was whoever is in charge of the optional add ons (rust and paint protection) and accessories was very pushy and said at least 20 times that I had only 2 weeks to purchase the add ons. I get it’s his job, but if I’m not interested, I’m not interested. Overall I had a great experience, it is now a few weeks later and I love my Highlander!
Oct 20, 2022
I have been a customer at Oak Lawn Toyota for almost 10
I have been a customer at Oak Lawn Toyota for almost 10 years. They have always taken such good care of me and I never feel I’m being misled like I have at other dealerships. I recently purchased a 2022 Sienna and Cesar did such a thorough job setting up all the apps and connected my phone so I was all set when I left the dealership. Jason in finance was so easy to work with and made the paperwork process a breeze. Mark (sales manager) has always been my go to and takes great care of me!
Oct 06, 2022
I was on a time crunch and they were able to give me
I was on a time crunch and they were able to give me service quickly. They even helped me get a battery cheaper than everyone else’s in the area.
Steve Hertogs
Sales Manager
Dec 06, 2022
Best service and customer service around!
Best service and customer service around! I’m very happy with them and always will be a customer!
Oct 28, 2022
I bought my first Toyota as a college student more than a
I bought my first Toyota as a college student more than a decade ago. I was in the market for a new car, but knew that inventory right now is very limited. I wanted a Hybrid Highlander XLE with black leather interior. I knew I was probably going to have to buy new because hybrids and used cars are in very short supply so I was on every Toyota call list from Chicago to Kanosha. I got a call from Erica at OLT every time they were allocated a Hybrid Highlander. Edwin was my sales associate and I was very clear that I wasn’t buying until I had everything I wanted. I cannot stand a pushy sales associate and he was patient as I turned down not one, but two brand new Hybrid Highlanders because one had an interior I hated and the other wasn’t the right trim. The night after I turned down the second option, I got a call that someone had traded in a 2021 Hybrid Highlander XLE with low miles. I went to the dealership a few hours later to check it out and it had quite a few scratches on the doors so Steve sent it to the body shop to see if they could get them out and called me back a few days later to take another look. It wasn’t perfect, but they did a great job and it was everything I wanted. Marty in finance was absolutely wonderful to work with. The only part of the experience I didn’t enjoy was whoever is in charge of the optional add ons (rust and paint protection) and accessories was very pushy and said at least 20 times that I had only 2 weeks to purchase the add ons. I get it’s his job, but if I’m not interested, I’m not interested. Overall I had a great experience, it is now a few weeks later and I love my Highlander!
Oct 27, 2022
The staff is awesome from manager to service department.
The staff is awesome from manager to service department. Steve Keith and Frank and all are awesome!
Oct 11, 2022
Great customer service, the staff and Steve and Vince
Great customer service, the staff and Steve and Vince made this a great new truck buying experience.
Oct 06, 2022
I was on a time crunch and they were able to give me
I was on a time crunch and they were able to give me service quickly. They even helped me get a battery cheaper than everyone else’s in the area.
Vickie Benson
Dispatcher
Dec 03, 2022
Excellent service.
Excellent service. Excellent mechanics. Very clean. Always accommodating even without an appt. Make you feel at home.
Dec 02, 2022
Tell me exactly what is going to cost and stuck to it.
Tell me exactly what is going to cost and stuck to it. All the people I talked to we’re very nice.
Nov 24, 2022
In a very busy time Oak Lawn Toyota efficiently serviced
In a very busy time Oak Lawn Toyota efficiently serviced my car. I have confidence in the work they do.
Nov 19, 2022
Awesome dealership!
Awesome dealership! Everyone I dealt with was friendly and helpful. They really go above and beyond expectations.
Nov 13, 2022
We have been loyal customers for years because of the
We have been loyal customers for years because of the service we ALWAYS receive!! Keep up the great work
John Carnivele
General Manager
Nov 19, 2022
Awesome dealership!
Awesome dealership! Everyone I dealt with was friendly and helpful. They really go above and beyond expectations.
Oct 06, 2022
I was on a time crunch and they were able to give me
I was on a time crunch and they were able to give me service quickly. They even helped me get a battery cheaper than everyone else’s in the area.
Oct 02, 2022
I appreciate the friendly and respectful service.
I appreciate the friendly and respectful service. I always feel welcome when I come in.
Sep 30, 2022
This is the worst dealership in history one of the
This is the worst dealership in history one of the managers refused to fix my ac less than 24hrs after I bought my Tacoma and I was delivered the vehicle I paid for in cash with failing brakes and needing over 5k in repairs this is how they treat their disabled customers. Cesar Quiroz was the salesman and he assured me the vehicle had good brakes good trans fluid good plugs and had it's 130k all lies not one of those services was ever performed and it's probable because their shop has 0 record of any of these services ever being preformed and I have receipts to prove it because I had to pay for these services myself.I've spent 5 k in four months just to keep it on the road and they are denying any knowledge straight lying and refusing to help. They are 100% scammers!
Jul 22, 2022
We trust Oak Lawn Toyota to do the needed repairs
We trust Oak Lawn Toyota to do the needed repairs properly and at the best cost.
John Beris
Sales Consultant
Oct 03, 2022
Very attentive, personable, knowledgeable and focused an
Very attentive, personable, knowledgeable and focused an ensuring customers receive top notch service! Added additional service to enhance our purchase and support ! John Beris helped us on the Sales side and followed up with service to ensure satisfaction !
Sep 11, 2022
They inspection are so helpful ,they do a great job on my
They inspection are so helpful ,they do a great job on my car and my van.great service.
Sep 06, 2022
Excelente customer service, very friendly.
Excelente customer service, very friendly. They were able to answer all my questions and they really help me find a car that I really liked.
Jul 04, 2022
We bought a 2006 Nissan xteraa.
We bought a 2006 Nissan xteraa. We are happy with our purchase. John was a great salesman
May 27, 2022
A place to be trusted.
A place to be trusted. John Beris the best. He will always go out of his way to assist you. Oak Lawn Toyota is the only place I do business with and I highly recommend both Oak Lawn Toyota and John Beris. Keep up the great work and I will keep coming back.
Vito Dinella
Sales Consultant
Sep 11, 2022
Great customer service with friendly employees and
Great customer service with friendly employees and competitive pricing. We have been buying cars here for years… ask for Vito or Steve they are the best!
Jul 30, 2022
Extremely knowledgeable and helpful throughout the buying
Extremely knowledgeable and helpful throughout the buying process as well as making sure I felt comfortable with the features of my new car post purchase!!
Jul 15, 2022
Outstanding service.
Outstanding service. Go in and ask for Vito. He will definitely take care of you. Great experience.
Jun 30, 2022
I am satisfied with staff and happy new car.
I am satisfied with staff and happy new car. Steve was very helpful. I was there maybe 1 -2 to drive out with a new car. This is my 5 car but best dealership experience I would recommend oaklawn Toyota
Mar 28, 2022
Great customer service , listen to every thing I was
Great customer service , listen to every thing I was looking for in a car and paid attention To my needs
Edwin Cotto
Sales Consultant
Oct 28, 2022
I bought my first Toyota as a college student more than a
I bought my first Toyota as a college student more than a decade ago. I was in the market for a new car, but knew that inventory right now is very limited. I wanted a Hybrid Highlander XLE with black leather interior. I knew I was probably going to have to buy new because hybrids and used cars are in very short supply so I was on every Toyota call list from Chicago to Kanosha. I got a call from Erica at OLT every time they were allocated a Hybrid Highlander. Edwin was my sales associate and I was very clear that I wasn’t buying until I had everything I wanted. I cannot stand a pushy sales associate and he was patient as I turned down not one, but two brand new Hybrid Highlanders because one had an interior I hated and the other wasn’t the right trim. The night after I turned down the second option, I got a call that someone had traded in a 2021 Hybrid Highlander XLE with low miles. I went to the dealership a few hours later to check it out and it had quite a few scratches on the doors so Steve sent it to the body shop to see if they could get them out and called me back a few days later to take another look. It wasn’t perfect, but they did a great job and it was everything I wanted. Marty in finance was absolutely wonderful to work with. The only part of the experience I didn’t enjoy was whoever is in charge of the optional add ons (rust and paint protection) and accessories was very pushy and said at least 20 times that I had only 2 weeks to purchase the add ons. I get it’s his job, but if I’m not interested, I’m not interested. Overall I had a great experience, it is now a few weeks later and I love my Highlander!
Oct 21, 2022
Edwin was the sales consultant when we purchased our
Edwin was the sales consultant when we purchased our Toyota Highlander. He was exceptional and ready to answer every questions and broke down the whole purchase process for us. Not only that, he even took time to show us how to operate some of the new features and functions in the car. When one talks about customer service and care, he's the example everyone in customer service department needs to follow. Thanks a lot!
Sep 12, 2022
They were quick clear and to the point.
They were quick clear and to the point. I was straight up in what my needs and they were Straight up in what they could offer. I’m very happy with that.
Sep 09, 2022
Edwin went above and beyond.
Edwin went above and beyond. From the time I came tilll the time I left. He. Returned my call and did what I asked. He never got tired of me asking and wanted to know anything. He offered everything and knew his job. I will be sending family and friends to him! You rock Edwin!
Aug 31, 2022
Edwin is very professional.
Edwin is very professional. He took his time to view the selection with me and gave me options. I am so happy with my purchase. I will return next year for another vehicle and I will contact Edwin once again to assist me. I will gladly recommend the Toyota Dealer of Oaklawn to my family and friends. Thank you Edwin!
Bill Elvidge
Counter Associate
Dec 06, 2022
Best service and customer service around!
Best service and customer service around! I’m very happy with them and always will be a customer!
Oct 06, 2022
I was on a time crunch and they were able to give me
I was on a time crunch and they were able to give me service quickly. They even helped me get a battery cheaper than everyone else’s in the area.
Sep 01, 2022
Courteous and thoughtful and interested in our future and
Courteous and thoughtful and interested in our future and current needs we able to Secure a new vehicle thx
Aug 15, 2022
Great service as always will be back in Jan!
Great service as always will be back in Jan! Will always be a Toyota consumer again thanks for everything joe
Jul 12, 2022
very professional and efficient had scheduled appointment
very professional and efficient had scheduled appointment was done well have been going to them for years
Vincent Chen
Sales Consultant
Oct 17, 2022
Vince is patient and throughout his presentation he keeps
Vince is patient and throughout his presentation he keeps repeating the information I need to remember for this 86 year old.
Oct 11, 2022
Great customer service, the staff and Steve and Vince
Great customer service, the staff and Steve and Vince made this a great new truck buying experience.
Oct 09, 2022
Service is excellent, Vincent gave us a full information
Service is excellent, Vincent gave us a full information to make a informed decision on our financial ability to afford to buy the car, Vincent is one of a kind, his amazing we’re definitely coming back for Vincent Chen..
Aug 11, 2022
Service sucks !
Service sucks ! They were not busy and it still took 2 and a half hours for an oil change and I did have an appointment
Jul 31, 2022
I appreciate the teamwork that went into my purchase.
I appreciate the teamwork that went into my purchase. It’s not an easy market as you all know so I appreciate the team being willing to work with me.
Diana Rodriguez
Customer Care Representative
Dec 06, 2022
Best service and customer service around!
Best service and customer service around! I’m very happy with them and always will be a customer!
Oct 02, 2022
I appreciate the friendly and respectful service.
I appreciate the friendly and respectful service. I always feel welcome when I come in.
Sep 30, 2022
This is the worst dealership in history one of the
This is the worst dealership in history one of the managers refused to fix my ac less than 24hrs after I bought my Tacoma and I was delivered the vehicle I paid for in cash with failing brakes and needing over 5k in repairs this is how they treat their disabled customers. Cesar Quiroz was the salesman and he assured me the vehicle had good brakes good trans fluid good plugs and had it's 130k all lies not one of those services was ever performed and it's probable because their shop has 0 record of any of these services ever being preformed and I have receipts to prove it because I had to pay for these services myself.I've spent 5 k in four months just to keep it on the road and they are denying any knowledge straight lying and refusing to help. They are 100% scammers!
Jul 29, 2022
Just one word to describe this car dealership: easy
Just one word to describe this car dealership: easy breezy! From beginning to purchase every step of the way Diana Rodriguez answered all of my questions and doubts and made me feel confident that I was making the right purchase!! Jason made the financial process easy to understand & to top it off Liz Chavez was such a professional in explaining every detail of how my new car works! Highly recommend OakLawn Toyota for your new and future car purchases! Best team in Chicago!
Jul 23, 2022
wanted to reach out to you and let you know how
wanted to reach out to you and let you know how extremely disappointed I am in your company. I found a car I liked on carfax and reached out via online chat. I verified price as well as requested pictures from Diane Rodriguez. She stated she verified with sales manager on price. She then called me and we again confirmed price, model, year and mileage. She stated that she could not send me a picture because it was raining. I asked if she can take a picture from a far. We live in Aurora and it is drive for us to come out. She stated she would I then received 3 phone calls, and two additonal emails from other staff at your location. I never received pictures and so I started to chat again with Diane. She then sent me the picture and I continued to confirm price. Now the price went from $19,999 to over $36,000. I understand that errors do occur, but why wasn't this communicated knowing I was going to come out today to 99.9% buy this? I understand that as a company you don't want to lose money but how does your company not try to try to make things right or possible try to come up with a price that works for both of us? I hired a sitter at the last minute, had to find a way for my daughter to get to work along with my health issues of breast cancer right now. My husband just had a heartattack two months ago and this was a big commitment to us. Our hopes got up thinking that this weekend I will have a car again-mine was just totaled and I even canceled another visit with another dealership because if all went well, I would be driving that Infinity home today. I replied back to the people who have emailed me not one returned and I sent another to deleted my information. Again, errors happen but I am shocked how a company as big as yours would let a sale go without trying to make the best out of it. Communication was poor and this is very disappointing. Thank you for your time.
Liz Chavez
Sales Consultant
Nov 21, 2022
Liz Chavez was my salesperson and she was phenomenal.
Liz Chavez was my salesperson and she was phenomenal. My wife and I are very happy in our brand new Highlander. Liz was friendly, professional and did not pressure me at all. I will be buying my future vehicles at Oak Lawn Toyota and from Liz Chavez!
Jul 29, 2022
Just one word to describe this car dealership: easy
Just one word to describe this car dealership: easy breezy! From beginning to purchase every step of the way Diana Rodriguez answered all of my questions and doubts and made me feel confident that I was making the right purchase!! Jason made the financial process easy to understand & to top it off Liz Chavez was such a professional in explaining every detail of how my new car works! Highly recommend OakLawn Toyota for your new and future car purchases! Best team in Chicago!
Jul 23, 2022
Great personal service.
Great personal service., staff was knowledgeable and Steve was very accommodating. Will recommend Dealership to others.
Jul 19, 2022
Nice service, feel comfortable, very good costumer
Nice service, feel comfortable, very good costumer service the sales person named Liz is very professional
Jun 08, 2022
Liz Chavez was my salesperson.
Liz Chavez was my salesperson...I really appreciate her honesty and level of professionalism. I wasn't pressured to make a purchase, she was patient and helped me through the process when I was ready.
Luis Novoa
Customer Relations Manager
Dec 06, 2022
Best service and customer service around!
Best service and customer service around! I’m very happy with them and always will be a customer!
Nov 24, 2022
In a very busy time Oak Lawn Toyota efficiently serviced
In a very busy time Oak Lawn Toyota efficiently serviced my car. I have confidence in the work they do.
Nov 04, 2022
So far it’s been a good experience.
So far it’s been a good experience. Bob Spee is very knowledgeable and ready to help. Jason the finance guy was patient with our questions.
Jun 30, 2022
I am satisfied with staff and happy new car.
I am satisfied with staff and happy new car. Steve was very helpful. I was there maybe 1 -2 to drive out with a new car. This is my 5 car but best dealership experience I would recommend oaklawn Toyota
May 10, 2022
My experience with this dealership was awesome and
My experience with this dealership was awesome and professional. Good job. Jon well done. Toyota oaklawn
Andres Rivera
Counter Associate
Oct 06, 2022
I was on a time crunch and they were able to give me
I was on a time crunch and they were able to give me service quickly. They even helped me get a battery cheaper than everyone else’s in the area.
Aug 15, 2022
Great service as always will be back in Jan!
Great service as always will be back in Jan! Will always be a Toyota consumer again thanks for everything joe
Aug 10, 2022
It was clear the only the parts guy wanted was to upsell.
It was clear the only the parts guy wanted was to upsell. The whole purpose of coming to you was to get true professional inspection, proposal and results. Luckily I followed my instincts to step out and talk to service and the gentleman there gave in insight on the part(s) I was being ordered. Turns out I saved over $200. The parts guy was upset when I asked him to modify my order. He wanted to argue, why I should order the piece and I was firm and said listen just remove the piece. I don’t care how busy your facility may be, be professional and look out for your clients. I’ll never go back.
Jul 08, 2022
The employees are very courteous and helpful.
The employees are very courteous and helpful. Our salesman Edwin Cotto did a very good job explaining things to us, answering some questions and even offering us some water. The porter who cleaned the truck did a very good job. I will definitely come back here for my next vehicle ( eyeing for high breed van ) and will not hesitate to recommend the place to my friends. Thank you for a very nice experience. More power.
Apr 06, 2022
Everyone was friendly, respectful and very professional.
Everyone was friendly, respectful and very professional. I received honest advice and good service on my vehicle.
Carlos Osuch
Assistant Service Advisor
Nov 25, 2022
Good dealership service but wait was too long today -
Good dealership service but wait was too long today - 2hours 30 min for oil change and tire rotation- i was pleased that they did not push a lot of extra unnecessary service on me this time!
Nov 18, 2022
Service was polite and very informative about problem
Service was polite and very informative about problem with my car. They gave me what to do to prevent this from happing again.
Nov 12, 2022
One of the worst customer service experience Brought my
One of the worst customer service experience Brought my car in for maintenance the first and for a recall that took over 6 hours The second time when maintenance was due again I was there for over 7 hours before anyone told me the status of my car all the service advisor were simple walking by me and they never once in 7 hours that I had been waiting for my asked if they can help me only Lauren came to my aid. Carlos my original advisor was rude and uninformative never once advice me of the status of my car but was sure I caused the issue with my car and kept telling me am going to be paying for the repairs. The next day he simple refused to answer my phone calls asking for an update on my car so I resorted to asking for Lauren who always answered my phone calls and was immensely helpful. Brian the porter accosted and blocked my way from going into the service manager Juan since I was not getting any help from the rest of the service advisors and I didn't see Lauren. Brian got into an argument with me saying it's part of his job to stop people from going into the Manager's office even though the office door is wide open.. Carlos lied to me after he told me to come and get a loaner car because now my wasn't going to be fixed for another 8 days. When I got there for the loaner car Carlos asked for my auto insurance that I will have to pay for a rental car from a rental company at a different location. I asked for the service manager Juan for clarification but Brian and Juan told me that Oak Lawn Toyota policy's does not provide loaner car that I will have to get a rental car on my own. I am appalled, insulted, provoked , and could not believe I was treated at Oak Lawn Toyota employees. Technician simple ingnored that I was waiting for over 7 hours he was more concerned about going home at 4 pm instead give me plain information and that's because I went and asked him Just asking for conversation.
Nov 06, 2022
Customer Service who wrote on my bill was not very
Customer Service who wrote on my bill was not very friendly. When my husband and I was trying to understand what need to be done with my car as far the oil change and housing. He was rude and unprofessional when talking to me and my husband.
Nov 01, 2022
Carlos and staff did an excellent job repairing my
Carlos and staff did an excellent job repairing my Avalon. Very professionally handled and we are very satisfied. I recommend anyone who likes an honest price and the repairs done right to come here. Thanks Carlos, you helped us a great deal.
Erica Ortiz
Customer Care Representative
Oct 28, 2022
I bought my first Toyota as a college student more than a
I bought my first Toyota as a college student more than a decade ago. I was in the market for a new car, but knew that inventory right now is very limited. I wanted a Hybrid Highlander XLE with black leather interior. I knew I was probably going to have to buy new because hybrids and used cars are in very short supply so I was on every Toyota call list from Chicago to Kanosha. I got a call from Erica at OLT every time they were allocated a Hybrid Highlander. Edwin was my sales associate and I was very clear that I wasn’t buying until I had everything I wanted. I cannot stand a pushy sales associate and he was patient as I turned down not one, but two brand new Hybrid Highlanders because one had an interior I hated and the other wasn’t the right trim. The night after I turned down the second option, I got a call that someone had traded in a 2021 Hybrid Highlander XLE with low miles. I went to the dealership a few hours later to check it out and it had quite a few scratches on the doors so Steve sent it to the body shop to see if they could get them out and called me back a few days later to take another look. It wasn’t perfect, but they did a great job and it was everything I wanted. Marty in finance was absolutely wonderful to work with. The only part of the experience I didn’t enjoy was whoever is in charge of the optional add ons (rust and paint protection) and accessories was very pushy and said at least 20 times that I had only 2 weeks to purchase the add ons. I get it’s his job, but if I’m not interested, I’m not interested. Overall I had a great experience, it is now a few weeks later and I love my Highlander!
Sep 30, 2022
This is the worst dealership in history one of the
This is the worst dealership in history one of the managers refused to fix my ac less than 24hrs after I bought my Tacoma and I was delivered the vehicle I paid for in cash with failing brakes and needing over 5k in repairs this is how they treat their disabled customers. Cesar Quiroz was the salesman and he assured me the vehicle had good brakes good trans fluid good plugs and had it's 130k all lies not one of those services was ever performed and it's probable because their shop has 0 record of any of these services ever being preformed and I have receipts to prove it because I had to pay for these services myself.I've spent 5 k in four months just to keep it on the road and they are denying any knowledge straight lying and refusing to help. They are 100% scammers!
Sep 11, 2022
Great customer service with friendly employees and
Great customer service with friendly employees and competitive pricing. We have been buying cars here for years… ask for Vito or Steve they are the best!
Jul 31, 2022
I appreciate the teamwork that went into my purchase.
I appreciate the teamwork that went into my purchase. It’s not an easy market as you all know so I appreciate the team being willing to work with me.
Jul 23, 2022
wanted to reach out to you and let you know how
wanted to reach out to you and let you know how extremely disappointed I am in your company. I found a car I liked on carfax and reached out via online chat. I verified price as well as requested pictures from Diane Rodriguez. She stated she verified with sales manager on price. She then called me and we again confirmed price, model, year and mileage. She stated that she could not send me a picture because it was raining. I asked if she can take a picture from a far. We live in Aurora and it is drive for us to come out. She stated she would I then received 3 phone calls, and two additonal emails from other staff at your location. I never received pictures and so I started to chat again with Diane. She then sent me the picture and I continued to confirm price. Now the price went from $19,999 to over $36,000. I understand that errors do occur, but why wasn't this communicated knowing I was going to come out today to 99.9% buy this? I understand that as a company you don't want to lose money but how does your company not try to try to make things right or possible try to come up with a price that works for both of us? I hired a sitter at the last minute, had to find a way for my daughter to get to work along with my health issues of breast cancer right now. My husband just had a heartattack two months ago and this was a big commitment to us. Our hopes got up thinking that this weekend I will have a car again-mine was just totaled and I even canceled another visit with another dealership because if all went well, I would be driving that Infinity home today. I replied back to the people who have emailed me not one returned and I sent another to deleted my information. Again, errors happen but I am shocked how a company as big as yours would let a sale go without trying to make the best out of it. Communication was poor and this is very disappointing. Thank you for your time.
Alex Ramos
Parts Manager
Nov 09, 2022
Every worker that I had encountered was extremely polite,
Every worker that I had encountered was extremely polite, they also went above and beyond to make sure I was taken care of.
Oct 06, 2022
I was on a time crunch and they were able to give me
I was on a time crunch and they were able to give me service quickly. They even helped me get a battery cheaper than everyone else’s in the area.
Sep 11, 2022
Great customer service with friendly employees and
Great customer service with friendly employees and competitive pricing. We have been buying cars here for years… ask for Vito or Steve they are the best!
Aug 15, 2022
Great service as always will be back in Jan!
Great service as always will be back in Jan! Will always be a Toyota consumer again thanks for everything joe
Jul 08, 2022
The employees are very courteous and helpful.
The employees are very courteous and helpful. Our salesman Edwin Cotto did a very good job explaining things to us, answering some questions and even offering us some water. The porter who cleaned the truck did a very good job. I will definitely come back here for my next vehicle ( eyeing for high breed van ) and will not hesitate to recommend the place to my friends. Thank you for a very nice experience. More power.
Nick Taiym
Sales Consultant
Nov 19, 2022
Awesome dealership!
Awesome dealership! Everyone I dealt with was friendly and helpful. They really go above and beyond expectations.
Nov 08, 2022
The salesman Nick was Outstanding, he went out of his way
The salesman Nick was Outstanding, he went out of his way to make sure that I had a pleasant and wonderful experience. I will definitely use them again at this dealership.
Oct 22, 2022
Awesome customer service!
Awesome customer service!!! I feel like they went above and beyond for me to get a vehicle I was satisfied with
Aug 20, 2022
We were treated with courtesy, teansperancy & respect by
We were treated with courtesy, teansperancy & respect by professional and efficient staff. Overall we had a very positive experience.
Aug 04, 2022
Very professional and easy to work with.
Very professional and easy to work with. We love our new car, and would recommend this dealership!
Manny Thnaibat
Sales Consultant
Nov 02, 2022
Great service nice people Patient people they took time
Great service nice people Patient people they took time to help me out my car was very clean
Oct 22, 2022
Awesome customer service!
Awesome customer service!!! I feel like they went above and beyond for me to get a vehicle I was satisfied with
Oct 20, 2022
The process of buying a new car was efficient and I felt
The process of buying a new car was efficient and I felt very supported by Manny.
Mar 23, 2022
My salesman was courteous, helpful and fair.
My salesman was courteous, helpful and fair. I felt that I was appreciated as customer. I will recommend this Toyota to my friends.
Feb 08, 2022
Honest and respectful staff. Great service. Best of luck...
Honest and respectful staff. Great service. Best of luck during these challenging times for both them and their costumers.
Lauren Boutos
Internet Relations Manager
Sep 30, 2022
This is the worst dealership in history one of the
This is the worst dealership in history one of the managers refused to fix my ac less than 24hrs after I bought my Tacoma and I was delivered the vehicle I paid for in cash with failing brakes and needing over 5k in repairs this is how they treat their disabled customers. Cesar Quiroz was the salesman and he assured me the vehicle had good brakes good trans fluid good plugs and had it's 130k all lies not one of those services was ever performed and it's probable because their shop has 0 record of any of these services ever being preformed and I have receipts to prove it because I had to pay for these services myself.I've spent 5 k in four months just to keep it on the road and they are denying any knowledge straight lying and refusing to help. They are 100% scammers!
Sep 12, 2022
The staff were nice.
The staff were nice. Lauren in office was absolutely great. She kept going back and forth to me and mechanic about all updates on my vehicle. She was all over the place helping others. She was so kind and I like how she kept me updated on my vehicle because this was the second time I had to take it there within a few months. Inconvenient but I'm ad that issue got resolved but the other issue I had did not. The mechanic did take it for a test drive and check the whole front end but I still have an issue. There is a clung noise in front but the main issue with rotors was fixed.
Apr 21, 2021
Lauren was extremely helpful and very knowledgeable. She...
Lauren was extremely helpful and very knowledgeable. She made my car buying process easy, painless and quick. I would recommend anyone to purchase with OLT.
Dec 19, 2020
I am a long time customer of Oak Lawn Toyota, always...
I am a long time customer of Oak Lawn Toyota, always satisfied with the quality of service in every department. Kind and understanding sales poeple.
Aug 19, 2020
Very nice people at Oaklawn Toyota . They took care of...
Very nice people at Oaklawn Toyota . They took care of me and my mom . She love her new rav 4 . Rich and Steve gave us a great deal . There service was the best I ever had!!
Cesar Quiroz
Sales Consultant
Oct 20, 2022
I have been a customer at Oak Lawn Toyota for almost 10
I have been a customer at Oak Lawn Toyota for almost 10 years. They have always taken such good care of me and I never feel I’m being misled like I have at other dealerships. I recently purchased a 2022 Sienna and Cesar did such a thorough job setting up all the apps and connected my phone so I was all set when I left the dealership. Jason in finance was so easy to work with and made the paperwork process a breeze. Mark (sales manager) has always been my go to and takes great care of me!
Oct 05, 2022
Great assistance from the entire crew at this dealership
Great assistance from the entire crew at this dealership that will make me recommend them to friends and family.
Oct 02, 2022
I appreciate the friendly and respectful service.
I appreciate the friendly and respectful service. I always feel welcome when I come in.
Sep 30, 2022
This is the worst dealership in history one of the
This is the worst dealership in history one of the managers refused to fix my ac less than 24hrs after I bought my Tacoma and I was delivered the vehicle I paid for in cash with failing brakes and needing over 5k in repairs this is how they treat their disabled customers. Cesar Quiroz was the salesman and he assured me the vehicle had good brakes good trans fluid good plugs and had it's 130k all lies not one of those services was ever performed and it's probable because their shop has 0 record of any of these services ever being preformed and I have receipts to prove it because I had to pay for these services myself.I've spent 5 k in four months just to keep it on the road and they are denying any knowledge straight lying and refusing to help. They are 100% scammers!
Sep 09, 2022
Very positive experience.
Very positive experience. Cesar was very knowledgeable, and very easy to work with. I would highly recommend him and this dealership.
Marco Fernandez
Apprentice Technician
Nov 23, 2022
Very pleased with the rapid service I received.
Very pleased with the rapid service I received. The service desk guys were extremely knowledgeable.
Nov 12, 2022
One of the worst customer service experience Brought my
One of the worst customer service experience Brought my car in for maintenance the first and for a recall that took over 6 hours The second time when maintenance was due again I was there for over 7 hours before anyone told me the status of my car all the service advisor were simple walking by me and they never once in 7 hours that I had been waiting for my asked if they can help me only Lauren came to my aid. Carlos my original advisor was rude and uninformative never once advice me of the status of my car but was sure I caused the issue with my car and kept telling me am going to be paying for the repairs. The next day he simple refused to answer my phone calls asking for an update on my car so I resorted to asking for Lauren who always answered my phone calls and was immensely helpful. Brian the porter accosted and blocked my way from going into the service manager Juan since I was not getting any help from the rest of the service advisors and I didn't see Lauren. Brian got into an argument with me saying it's part of his job to stop people from going into the Manager's office even though the office door is wide open.. Carlos lied to me after he told me to come and get a loaner car because now my wasn't going to be fixed for another 8 days. When I got there for the loaner car Carlos asked for my auto insurance that I will have to pay for a rental car from a rental company at a different location. I asked for the service manager Juan for clarification but Brian and Juan told me that Oak Lawn Toyota policy's does not provide loaner car that I will have to get a rental car on my own. I am appalled, insulted, provoked , and could not believe I was treated at Oak Lawn Toyota employees. Technician simple ingnored that I was waiting for over 7 hours he was more concerned about going home at 4 pm instead give me plain information and that's because I went and asked him Just asking for conversation.
Nov 08, 2022
Professional, kind, and loyal to customers I’ve been to
Professional, kind, and loyal to customers I’ve been to other Toyotas for maintenance service, but the Oak Lawn location is the best one I’ve ever been too. Great experience and thank you.
Nov 05, 2022
Oakland Toyota produces the greatest quality of curtisy
Oakland Toyota produces the greatest quality of curtisy and service for over 50 years which is known as "American Authenticity".
Nov 04, 2022
Clean, the staff is not friendly .
Clean, the staff is not friendly . Very slow to complete paperwork, once work is completed.
Ken Bickness
Toyota Master Technician
Dec 03, 2022
Excellent service.
Excellent service. Excellent mechanics. Very clean. Always accommodating even without an appt. Make you feel at home.
Nov 12, 2022
One of the worst customer service experience Brought my
One of the worst customer service experience Brought my car in for maintenance the first and for a recall that took over 6 hours The second time when maintenance was due again I was there for over 7 hours before anyone told me the status of my car all the service advisor were simple walking by me and they never once in 7 hours that I had been waiting for my asked if they can help me only Lauren came to my aid. Carlos my original advisor was rude and uninformative never once advice me of the status of my car but was sure I caused the issue with my car and kept telling me am going to be paying for the repairs. The next day he simple refused to answer my phone calls asking for an update on my car so I resorted to asking for Lauren who always answered my phone calls and was immensely helpful. Brian the porter accosted and blocked my way from going into the service manager Juan since I was not getting any help from the rest of the service advisors and I didn't see Lauren. Brian got into an argument with me saying it's part of his job to stop people from going into the Manager's office even though the office door is wide open.. Carlos lied to me after he told me to come and get a loaner car because now my wasn't going to be fixed for another 8 days. When I got there for the loaner car Carlos asked for my auto insurance that I will have to pay for a rental car from a rental company at a different location. I asked for the service manager Juan for clarification but Brian and Juan told me that Oak Lawn Toyota policy's does not provide loaner car that I will have to get a rental car on my own. I am appalled, insulted, provoked , and could not believe I was treated at Oak Lawn Toyota employees. Technician simple ingnored that I was waiting for over 7 hours he was more concerned about going home at 4 pm instead give me plain information and that's because I went and asked him Just asking for conversation.
Nov 11, 2022
Great service,nice people to do business with.
Great service,nice people to do business with. Easy to get to. seems like mechanics do a great job. Very happy with job
Nov 05, 2022
Oakland Toyota produces the greatest quality of curtisy
Oakland Toyota produces the greatest quality of curtisy and service for over 50 years which is known as "American Authenticity".
Oct 06, 2022
I have always received Great service and very courteous
I have always received Great service and very courteous staff from the porter in the beginning till the end with cashier. Toyota makes great cars and it is always nice to have confidence in the people working on them. Oaklawn staff have always been great and I have been going there for almost 10 years. Unfortunately I can't read the name tags but I have never had an issue with anybody. Thanks to everyone for a great service.
Elizabeth Colosimo Phelps
The Voice of OLT
Sep 14, 2022
Been with dealership since 1992.
Been with dealership since 1992. My Boss, through my recommendation has bought several vehicles, as well.
May 27, 2022
I've been going to Ronnie Colosimo's Oak Lawn Toyota for
I've been going to Ronnie Colosimo's Oak Lawn Toyota for years because of the excellent service and friendly people who work there and will continue to do so.
Mar 28, 2022
Great service.
Great service. I wouldn’t bring my cars anywhere else but Ronnie Colosimo’s Oak Lawn Toyota.
Dec 05, 2021
Best sales and service dealership around. Been going...
Best sales and service dealership around. Been going there over 30 years. Keep up the great work.
Nov 18, 2021
Great service great place timely and courteous good...
Great service great place timely and courteous good people to do business with bought three new cars here
Christina Colosimo Wonais
Social Media Director
Jul 23, 2022
wanted to reach out to you and let you know how
wanted to reach out to you and let you know how extremely disappointed I am in your company. I found a car I liked on carfax and reached out via online chat. I verified price as well as requested pictures from Diane Rodriguez. She stated she verified with sales manager on price. She then called me and we again confirmed price, model, year and mileage. She stated that she could not send me a picture because it was raining. I asked if she can take a picture from a far. We live in Aurora and it is drive for us to come out. She stated she would I then received 3 phone calls, and two additonal emails from other staff at your location. I never received pictures and so I started to chat again with Diane. She then sent me the picture and I continued to confirm price. Now the price went from $19,999 to over $36,000. I understand that errors do occur, but why wasn't this communicated knowing I was going to come out today to 99.9% buy this? I understand that as a company you don't want to lose money but how does your company not try to try to make things right or possible try to come up with a price that works for both of us? I hired a sitter at the last minute, had to find a way for my daughter to get to work along with my health issues of breast cancer right now. My husband just had a heartattack two months ago and this was a big commitment to us. Our hopes got up thinking that this weekend I will have a car again-mine was just totaled and I even canceled another visit with another dealership because if all went well, I would be driving that Infinity home today. I replied back to the people who have emailed me not one returned and I sent another to deleted my information. Again, errors happen but I am shocked how a company as big as yours would let a sale go without trying to make the best out of it. Communication was poor and this is very disappointing. Thank you for your time.
May 27, 2022
I've been going to Ronnie Colosimo's Oak Lawn Toyota for
I've been going to Ronnie Colosimo's Oak Lawn Toyota for years because of the excellent service and friendly people who work there and will continue to do so.
Mar 20, 2022
Oak Lawn Toyota is the best car repair service I have
Oak Lawn Toyota is the best car repair service I have used while owning my camary.
Sep 21, 2021
I’ve been doing business with Oak Lawn Toyota for years...
I’ve been doing business with Oak Lawn Toyota for years and will continue to do so. The entire personnel are very courteous and professional. Thank you Ronnie Colosimo.
Jun 29, 2021
Excellent service and the personnel were great also. I’ve...
Excellent service and the personnel were great also. I’ve been coming here for years and years and I never had a bad experience and will always bring my cars there.
Jose Brito
Toyota Certified Technician
Nov 05, 2022
Oakland Toyota produces the greatest quality of curtisy
Oakland Toyota produces the greatest quality of curtisy and service for over 50 years which is known as "American Authenticity".
Oct 19, 2022
Very warm personal and very attentive never had an issue
Very warm personal and very attentive never had an issue w oak lawn toyota. Also very close to the house for me.
Oct 06, 2022
I have always received Great service and very courteous
I have always received Great service and very courteous staff from the porter in the beginning till the end with cashier. Toyota makes great cars and it is always nice to have confidence in the people working on them. Oaklawn staff have always been great and I have been going there for almost 10 years. Unfortunately I can't read the name tags but I have never had an issue with anybody. Thanks to everyone for a great service.
Oct 03, 2022
Very attentive, personable, knowledgeable and focused an
Very attentive, personable, knowledgeable and focused an ensuring customers receive top notch service! Added additional service to enhance our purchase and support ! John Beris helped us on the Sales side and followed up with service to ensure satisfaction !
Sep 01, 2022
Courteous and thoughtful and interested in our future and
Courteous and thoughtful and interested in our future and current needs we able to Secure a new vehicle thx