Meet Our Staff

Joseph Cassello

Joseph Cassello

Assistant Service Manager
184 Reviews
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Sal Gaeta

Sal Gaeta

Assistant Service Manager
155 Reviews
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Bob Spee

Bob Spee

Sales Consultant

Certified
146 Reviews
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Keith Stadler

Keith Stadler

Assistant Service Manager
112 Reviews
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Juan Vazquez

Juan Vazquez

Service Manager
105 Reviews
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Patryk Kilch

Patryk Kilch

Assistant Service Advisor
104 Reviews
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Marty Maggio

Marty Maggio

Finance Manager
101 Reviews
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Frank Nash

Frank Nash

Assistant Service Manager
98 Reviews
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Daniel Schnur

Daniel Schnur

Assistant Service Advisor
93 Reviews
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Jason Stoit

Jason Stoit

Finance Manager
86 Reviews
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Steve Barrix

Steve Barrix

Sales Consultant
79 Reviews
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Mark Girlich

Mark Girlich

Sales Manager
74 Reviews
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Dominik Gibek

Dominik Gibek

Finance Manager
60 Reviews
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Steve Hertogs

Steve Hertogs

Sales Manager
56 Reviews
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John Carnivele

John Carnivele

General Manager
47 Reviews
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John Beris

John Beris

Sales Consultant
40 Reviews
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Jack Makselan

Jack Makselan

Sales Consultant
38 Reviews
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Mike Henery

Mike Henery

Sales Consultant
26 Reviews
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Vito Dinella

Vito Dinella

Sales Consultant
24 Reviews
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Vincent Chen

Vincent Chen

Sales Consultant
20 Reviews
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Diana Rodriguez

Diana Rodriguez

Customer Care Representative
20 Reviews
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Bill Elvidge

Bill Elvidge

Counter Associate
18 Reviews
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Lauren Boutos

Lauren Boutos

Internet Relations Manager
17 Reviews
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Edwin Cotto

Edwin Cotto

Sales Consultant
15 Reviews
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Luis Novoa

Luis Novoa

Customer Relations Manager
14 Reviews
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Diana Colosimo Huber

Diana Colosimo Huber

Inventory Manager
12 Reviews
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Andres Rivera

Andres Rivera

Counter Associate
12 Reviews
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Manny Thnaibat

Manny Thnaibat

Sales Consultant
11 Reviews
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Erica Ortiz

Erica Ortiz

Customer Care Representative
10 Reviews
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Liz Chavez

Liz Chavez

Sales Consultant
9 Reviews
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Elizabeth Colosimo Phelps

Elizabeth Colosimo Phelps

The Voice of OLT
6 Reviews
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Christina Colosimo Wonais

Christina Colosimo Wonais

Social Media Director
6 Reviews
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Alex Ramos

Alex Ramos

Parts Manager
6 Reviews
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Justin Keown

Justin Keown

Director of Operations
2 Reviews
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Nick Taiym

Nick Taiym

Sales Consultant
2 Reviews
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Joseph Cassello

Joseph Cassello

Assistant Service Manager
Recent Reviews

May 06, 2021

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Excellent customer service- joe is the best ! Went above...

Excellent customer service- joe is the best ! Went above and beyond in his work and is always friendly, courteous. Love oak lawn Toyota service department

May 06, 2021

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The service dept was very friendly & courteous. I was...

The service dept was very friendly & courteous. I was taken care of in a timely fashion , however when I got home found out they only fixed one side of the car . I had clips missing from both sides of my cars body in front & I forgot to check to see if both sides were fastened together in the front end of the car but one side wasn’t done so it’s still needs to be done other than that the service was good . I m mad at myself for not checking . Thank you

May 03, 2021

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Always have great experience at oak lawn Toyota. This...

Always have great experience at oak lawn Toyota. This time was a service call. Everything went as expected. On time and no surprises. Very courteous and friendly staff.

May 02, 2021

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I wasn’t there. My sister in law took my care in. I don’t...

I wasn’t there. My sister in law took my care in. I don’t know who helped her. Only thing that I can say is that wait time is long. Service person applied a coupon which helped. No complaints.

May 01, 2021

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The Service Dept. is why I will only buy my next new car...

The Service Dept. is why I will only buy my next new car from this dealership. That plus our great salesperson Bob Spee. We trust Toyota's service recommendations which if followed, increases the life of the car.

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Sal Gaeta

Sal Gaeta

Assistant Service Manager
Recent Reviews

May 06, 2021

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excellent service from my initial contact Salvador Gaeta...

excellent service from my initial contact Salvador Gaeta and seems all was taken care of. Very customer service oriented staff . Toyota is always my 1st choice

May 05, 2021

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Al I can say is that they were fabulous and got the job...

Al I can say is that they were fabulous and got the job done in a timely manner. I got my car back faster than expected. THANKS!

May 05, 2021

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First of all I like to thank The staff for The...

First of all I like to thank The staff for The measurements taken due to the pandemic also everybody was very kind was not force or push to buy anything elseI’m pleased that I always recommend Toyota

May 01, 2021

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The Service Dept. is why I will only buy my next new car...

The Service Dept. is why I will only buy my next new car from this dealership. That plus our great salesperson Bob Spee. We trust Toyota's service recommendations which if followed, increases the life of the car.

May 01, 2021

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Needs a little improvement on service time. My...

Needs a little improvement on service time. My appointment was 0730 didn't leave until 0930 just for oil change. Got a little late for work.

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Bob Spee

Bob Spee

Sales Consultant

146 Reviews
Certified
Start Date: 1982-05-15 Hometown: Evergreen Park, Illinois; where the sun never sets, it’s always sunny! I have been in the car business for 35 years. I’ve been at Oak Lawn Toyota for 32 years. When I graduated from college, I started selling cars, and I thought it was only going to be temporary. Not too many people leave Oak Lawn Toyota :). Ronnie Colosimo is a wonderful man to work with and for. He has respect for ALL of his employees. I have been married for 30 years. I have a beautiful daughter, and a three-legged rescue dog, three cats, and a 24 year-old “shark”. My first car was a 1967 Ford Mustang Coupe in Maroon. My favorite car we sell here at Oak Lawn Toyota is a Toyota Tacoma. My hobbies are carpentry and stained glass artistry. My favorite movie is The Great Escape. My favorite band is The Doors. My favorite television show is The Rockford Files. I enjoy eating ANYTHING from Palermo’s Restaurant on 95th
Recent Reviews

May 03, 2021

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I bought a new car from from Oak Lawn Toyota. I dealt...

I bought a new car from from Oak Lawn Toyota. I dealt with Bob Spee who made the experience very smooth. We drove a few cars to help me decide which model was right for me. He was very knowledgeable, professional and patient. The process never felt rushed or pressured. He was very reassuring if I had any questions or concerns to be sure and contact him. I am a loyal Toyota customer and I especially like having the dealership in my neighborhood. I have had my cars serviced in the past at the dealer and they are very courteous and accommodating.

May 02, 2021

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This is my fourth car purchase from the dealership. Bob...

This is my fourth car purchase from the dealership. Bob Spee is a polite and helpful sales man. Finance and management were also helpful and fair during the buying process.

May 01, 2021

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The Service Dept. is why I will only buy my next new car...

The Service Dept. is why I will only buy my next new car from this dealership. That plus our great salesperson Bob Spee. We trust Toyota's service recommendations which if followed, increases the life of the car.

Apr 30, 2021

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Oak lawn Toyota never disappoints! The whole team is...

Oak lawn Toyota never disappoints! The whole team is exceptional. Receptionist answering the phones are super polite and prompt. Service team excels on knowledge and experience.

Apr 24, 2021

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Bob Spee and Dominck Gibek where fantastic! I will...

Bob Spee and Dominck Gibek where fantastic! I will recommend OL Toyota to all my friends! Bob showed me a great car and explained it in a test drive.... I love the hybrid Camry would not have considered it if it wasn’t for Bob and Domink answered all my questions I was ready to ask before I asked them!

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Keith Stadler

Keith Stadler

Assistant Service Manager
Recent Reviews

May 01, 2021

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Employee Rating

The Service Dept. is why I will only buy my next new car...

The Service Dept. is why I will only buy my next new car from this dealership. That plus our great salesperson Bob Spee. We trust Toyota's service recommendations which if followed, increases the life of the car.

May 01, 2021

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Needs a little improvement on service time. My...

Needs a little improvement on service time. My appointment was 0730 didn't leave until 0930 just for oil change. Got a little late for work.

Apr 29, 2021

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Service was terrific. Employees were attentive to dianes...

Service was terrific. Employees were attentive to dianes needs since she walks with a walker. Social distancing was observed. Assessment of vehicle was done and effectively explined.

Apr 23, 2021

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Never a time this staff hasn't taken care of me, wasn't...

Never a time this staff hasn't taken care of me, wasn't what I thought but glad the team pointed me in right direction.

Apr 22, 2021

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Excellent service dept. On time and does a thorough job....

Excellent service dept. On time and does a thorough job. Explains and shows you why work needs to be done. Trustworthy and communicates well with you.

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Juan Vazquez

Juan Vazquez

Service Manager
Recent Reviews

May 01, 2021

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Employee Rating

The Service Dept. is why I will only buy my next new car...

The Service Dept. is why I will only buy my next new car from this dealership. That plus our great salesperson Bob Spee. We trust Toyota's service recommendations which if followed, increases the life of the car.

May 01, 2021

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Needs a little improvement on service time. My...

Needs a little improvement on service time. My appointment was 0730 didn't leave until 0930 just for oil change. Got a little late for work.

Apr 29, 2021

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Service was terrific. Employees were attentive to dianes...

Service was terrific. Employees were attentive to dianes needs since she walks with a walker. Social distancing was observed. Assessment of vehicle was done and effectively explined.

Apr 23, 2021

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4-5miles away,personality some like good,very nice...

4-5miles away,personality some like good,very nice Saleman Jack.,when making appointments always get the time &date I decide,the service personal explans very well what’s needed & important of serving my vehicles.

Apr 21, 2021

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Lauren was extremely helpful and very knowledgeable. She...

Lauren was extremely helpful and very knowledgeable. She made my car buying process easy, painless and quick. I would recommend anyone to purchase with OLT.

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Patryk Kilch

Patryk Kilch

Assistant Service Advisor
Recent Reviews

May 05, 2021

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Al I can say is that they were fabulous and got the job...

Al I can say is that they were fabulous and got the job done in a timely manner. I got my car back faster than expected. THANKS!

May 01, 2021

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Was very busy the day I visited. I was able to use a...

Was very busy the day I visited. I was able to use a coupon so the service was reasonably priced. They only performed the work I requested.

May 01, 2021

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Needs a little improvement on service time. My...

Needs a little improvement on service time. My appointment was 0730 didn't leave until 0930 just for oil change. Got a little late for work.

May 01, 2021

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I have received service from this dealer on numerous...

I have received service from this dealer on numerous occasions. The service advisors are helpful and knowledgeable and the work is always done correctly and complete the first time around. I will continue to have Oak Lawn Toyota service my vehicle whenever it is needed!

Apr 30, 2021

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Oak lawn Toyota never disappoints! The whole team is...

Oak lawn Toyota never disappoints! The whole team is exceptional. Receptionist answering the phones are super polite and prompt. Service team excels on knowledge and experience.

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Marty Maggio

Marty Maggio

Finance Manager
Hours- Mon:1-9 Tues:9-9 Wed:OFF Thurs:9-9 Fri:9-6 Sat:8:30-5
Recent Reviews

Apr 29, 2021

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Awesome experience from start to finish. No hassle,...

Awesome experience from start to finish. No hassle, upfront sales team. Definitely will work with them again. Finance team was great, quick and easy. Excellent!!

Apr 23, 2021

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4-5miles away,personality some like good,very nice...

4-5miles away,personality some like good,very nice Saleman Jack.,when making appointments always get the time &date I decide,the service personal explans very well what’s needed & important of serving my vehicles.

Apr 21, 2021

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I am so happy I came in to see John Carnivele. He is the...

I am so happy I came in to see John Carnivele. He is the best!!! Everyone else that helped with my purchase was very pleasant also. Excited!!!!

Apr 06, 2021

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I've purchased several autos from this dealership because...

I've purchased several autos from this dealership because of their professionalism and knowledge and the atmosphere. I would recommend them to all my Chicago friends.

Apr 02, 2021

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Thanks for the great service you gave us John Beris was...

Thanks for the great service you gave us John Beris was very nice and also the finance dept. explains every paper well that I had to sign. Thanhs much

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Frank Nash

Frank Nash

Assistant Service Manager
Recent Reviews

May 06, 2021

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Everyone was very helpful and eager to help. All my...

Everyone was very helpful and eager to help. All my questions were answered and my concerns were addressed. Quick and efficient service, always a pleasant experience. Thanks for being there!

May 05, 2021

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As usual, Oak Lawn Toyota has done a great job on my 2009...

As usual, Oak Lawn Toyota has done a great job on my 2009 Camry. I hope to find a re placement soon, so I'll be back.......

May 02, 2021

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Oak lawn Toyota service was prompt and professional....

Oak lawn Toyota service was prompt and professional. Didnt have to wait weeks to make an appointment. Wish there would have been a car wash however.

May 01, 2021

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Needs a little improvement on service time. My...

Needs a little improvement on service time. My appointment was 0730 didn't leave until 0930 just for oil change. Got a little late for work.

Apr 30, 2021

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Great customer service from my service man!!don’t know...

Great customer service from my service man!!don’t know his name??had a recall so service appt did not cost anything so can’t rate pricing

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Daniel Schnur

Daniel Schnur

Assistant Service Advisor
Recent Reviews

May 06, 2021

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Everyone was very helpful and eager to help. All my...

Everyone was very helpful and eager to help. All my questions were answered and my concerns were addressed. Quick and efficient service, always a pleasant experience. Thanks for being there!

May 05, 2021

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My antenatal was broke and I ask service guy to give me...

My antenatal was broke and I ask service guy to give me parts and labor on it and didn't remember. I asked service guy if he could help me connect speakers to my car and he ask if I had a owner's manual I said yes and conversation ended. Besides that it was just a regular service. nothing stood out

May 01, 2021

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Needs a little improvement on service time. My...

Needs a little improvement on service time. My appointment was 0730 didn't leave until 0930 just for oil change. Got a little late for work.

Apr 22, 2021

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I had to drop the car off without an appointment. Daniel...

I had to drop the car off without an appointment. Daniel tell me I had to leave the car so they could check it. He called me the next morning told me what was wrong with the car and how much it would cost and when I can pick it up I appreciate that very much

Apr 20, 2021

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I came in the dealership for an oil change and tire...

I came in the dealership for an oil change and tire rotation. They were very busy but Daniel checked me in very quickly. The oil change and rotation went really fast and I had a great experience.

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Jason Stoit

Jason Stoit

Finance Manager
Hours- Mon:9-9 Tues:OFF Wed:9-9 Thurs:1-9 Fri:9-6 Sat:8:30-5 Hometown: Evergreen Park, IL Current Town: Oakland Hills, IL I have been in the car business for two years. My first car was a 1993 Toyota Corolla. My favorite vehicle we offer here at Oak Lawn Toyota is the 4Runner because while it is rugged and a great work truck it is also high luxury inside. Most people would be surprised to know I visited Oak Lawn Toyota when I was in the second grade on a field trip and now I am a proud employee of the Colosimos. Hobbies: Die cast car modeling, Fantasy football and watching Soccer Matches. Favorite Movie: The Sandlot Favorite Television Show: How I Met Your Mother Favorite Food: Pizza
Recent Reviews

May 02, 2021

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This is my fourth car purchase from the dealership. Bob...

This is my fourth car purchase from the dealership. Bob Spee is a polite and helpful sales man. Finance and management were also helpful and fair during the buying process.

Apr 10, 2021

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Great service and pricing. Service was fast and friendly....

Great service and pricing. Service was fast and friendly. Steve went over everything and made the experience great. Mark also went out of his way to make us feel important

Apr 03, 2021

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John took care of me really good he gave all the...

John took care of me really good he gave all the information about the car I was thinking of buying it and Jason did a great job with all the paper work I will recommend too friends and family also if I get another car I will come back here

Apr 02, 2021

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This is a great dealership to go to they made sure my mom...

This is a great dealership to go to they made sure my mom as well as myself left with a car that same day. They have awesome customer service

Mar 26, 2021

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By FAR the BEST dealership I have ever worked with. Every...

By FAR the BEST dealership I have ever worked with. Every person there was kind and knowledgeable. I LOVE my Toyota Rav4 hybrid and they gave me a GREAT deal!!! John (the GM) and Ceasar (sales) were AWESOME!!! Thank you!!! I 100% will refer people there and get any automobiles there as well!!

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Steve Barrix

Steve Barrix

Sales Consultant
Contact Me
Dealership Experience 30 years 7 months
Industry Experience 30 years 7 months
Hours- Mon:1-9 Tues:9-9 Wed:1-9 Thurs:9-9 Fri:OFF Sat:8:30-5 Hometown: Diamondale, MI Current Town: Homer Glen, IL I have been in the car business for 32 years. I am married. My first car was a 1963 Ford Fairlane. My favorite vehicle we offer here at Oak Lawn Toyota is the Avalon because it is classic and classy. Hobbies: Fishing Favorite Movie: No time for movies Favorite Musician/Band: The Doobie Brothers Favorite Television Show: No time for T.V Favorite Food: Catfish
Recent Reviews

May 03, 2021

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First dealing w/dealership 10 yrs ago w/1st highlander...

First dealing w/dealership 10 yrs ago w/1st highlander hybrid. Did my homework, researched pricing, reputations, etc. Dealt w/Steve B. At our first session, we were like only a hundred dollars apart from what research said was a far price and what dealer was asking. Established a bond of trust & honesty right then! So, when time came to replace my "baby" Steve was my go to guy. Only hesitancy is related to service fees for maintance. As senior on fixed income it gets tight, but realize with technology, unions/inflation, quality costs.

Apr 20, 2021

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I have been a customer for about 16 yrs and my family...

I have been a customer for about 16 yrs and my family have been too. Always have a pleasant experience with Steve Barrix! He is wonderful! The only downside was a long wait for the contract. Linda LaChianaolson

Apr 10, 2021

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Great service and pricing. Service was fast and friendly....

Great service and pricing. Service was fast and friendly. Steve went over everything and made the experience great. Mark also went out of his way to make us feel important

Apr 09, 2021

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From checking the car out to finalizing the purchase,...

From checking the car out to finalizing the purchase, Steve made the buying experience without a pump. Knowledgeable on cars, Steve is aware of the products and understood me my individual needs and helping me take delivery of my vehicle. Well not a new car, my unique car purchase it at Oak Lawn Toyota makes me recommend the dealer and Steve for the fantastic handling

Apr 01, 2021

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Simply the BEST. Treated royally every step of the way....

Simply the BEST. Treated royally every step of the way. First time customer but I was made to feel like a special long time one.

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Mark Girlich

Mark Girlich

Sales Manager
Hours- Mon:1-9 Tues:9-9 Wed:OFF Thurs:9-9 Fri:9-6 Sat:8:30-5 Hometown: Chicago, Illinois (West Lawn and 63rd St) Current Town: Orland Park, Illinois I’ve been in the car business for 39 years…7 years as a porter for parts and service and 32 years in sales and sales management. I’ve been with Oak Lawn Toyota for 28 years. I am married with two daughters, ages 23 and 17. My first car was a 1973 Oldsmobile Omega. My favorite vehicle we sell here at Oak Lawn Toyota is a Toyota Sienna Minivan…it’s a great ride, comfortable, roomy and a great value for your money! My hobbies include golf, boating and water sports. My favorite movie is the Godfather Part 1 and 2. My favorite band is Pink Floyd and Bruce Springstein. I love to BBQ…anything from ribs, to chicken and chops! My hidden talent is that I can pull my finger apart in 2 pieces :)!
Recent Reviews

May 02, 2021

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This is my fourth car purchase from the dealership. Bob...

This is my fourth car purchase from the dealership. Bob Spee is a polite and helpful sales man. Finance and management were also helpful and fair during the buying process.

Apr 17, 2021

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The people that work there are amazing love working with...

The people that work there are amazing love working with them Very clean place Mark Gurlish is awesome takes his time to make sure everything is perfect

Apr 10, 2021

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Great service and pricing. Service was fast and friendly....

Great service and pricing. Service was fast and friendly. Steve went over everything and made the experience great. Mark also went out of his way to make us feel important

Apr 06, 2021

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I've purchased several autos from this dealership because...

I've purchased several autos from this dealership because of their professionalism and knowledge and the atmosphere. I would recommend them to all my Chicago friends.

Feb 04, 2021

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Best Toyota dealership ever! I will continue to purchase...

Best Toyota dealership ever! I will continue to purchase my cars from Oak Lawn Toyota and spread the word that they know how to service their customers.

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Dominik Gibek

Dominik Gibek

Finance Manager
Mówie po polsku Hours- Mon:9-9 Tues:1-9 Wed: 9-9 Thurs:OFF Fri:9-6 Sat:8:30-5 Start Date: 02-27-2006
Recent Reviews

May 03, 2021

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It was great experience buying new car especially with...

It was great experience buying new car especially with Dominik, he was very professional and friendly and on the top of it he gave me the best deal. I highly recommend the dealer and outstanding and fantastic experience with Dominik.

Apr 24, 2021

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Bob Spee and Dominck Gibek where fantastic! I will...

Bob Spee and Dominck Gibek where fantastic! I will recommend OL Toyota to all my friends! Bob showed me a great car and explained it in a test drive.... I love the hybrid Camry would not have considered it if it wasn’t for Bob and Domink answered all my questions I was ready to ask before I asked them!

Apr 21, 2021

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Lauren was extremely helpful and very knowledgeable. She...

Lauren was extremely helpful and very knowledgeable. She made my car buying process easy, painless and quick. I would recommend anyone to purchase with OLT.

Apr 07, 2021

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I always receive excellent service from Dominik and this...

I always receive excellent service from Dominik and this dealership. This is my third toyota buy from them and I will not go anywhere else. Fantastic service and response.

Apr 02, 2021

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This is a great dealership to go to they made sure my mom...

This is a great dealership to go to they made sure my mom as well as myself left with a car that same day. They have awesome customer service

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Steve Hertogs

Steve Hertogs

Sales Manager
Dealership Experience 13 years 5 months
Industry Experience 35 years
Hours- Mon:9-9 Tues:1-9 Wed:9-9 Thurs:9-6 Fri:OFF Sat:8:30-5 Hometown: Chicago, IL Current Town: Itasca, IL I have been in the car business for 25 years. I am married and have a very ambitious 12 year old daughter and a dog. My first car was a Toyota Corolla My favorite vehicle we offer here at Oak Lawn Toyota is the New Sienna because of the specials we have on them. Something interesting about me is I sold over 400 cars in one year. I am one of the best Ping Pong players in Illinois. Hobbies: Golf and Poker Favorite Movie: Forrest Gump Favorite Musician/Band: The Gap Band and Bon Jovi Favorite Television Show: Fashion Police Favorite Food: Lobster
Recent Reviews

Apr 29, 2021

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Awesome experience from start to finish. No hassle,...

Awesome experience from start to finish. No hassle, upfront sales team. Definitely will work with them again. Finance team was great, quick and easy. Excellent!!

Apr 21, 2021

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Lauren was extremely helpful and very knowledgeable. She...

Lauren was extremely helpful and very knowledgeable. She made my car buying process easy, painless and quick. I would recommend anyone to purchase with OLT.

Apr 14, 2021

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Very easy to deal with and very knowledgeable they will...

Very easy to deal with and very knowledgeable they will go out of their way to work with you and a very friendly environment.We would highly recommend this dealership.

Mar 29, 2021

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I see there are a number of positive reviews regarding...

I see there are a number of positive reviews regarding this dealership, our experience was quite different. I don’t ever take the time to write reviews, but in regards to this business, I feel it is important to warn others. The reality is that these sales people are pretending to be your best friend as they are trying to get the money out of your pocket, we all know that. What truly matters, is how they behave after they have your money and there is a problem. We purchased a used vehicle from them that had a couple of issues that we noticed when we arrived that they told us they would resolve when we got home. They assured us that they are good guys, and they will make things right. Just get it in the shop when we get back and they will take care of it. We take it to the shop, at the dealership we were told the check engine light was illuminated because of a crimped wire. Actually, It was a transmission light illuminated by an actual error. Either the service department is incompetent or they lied to get this car that needs four to five thousand dollars of work off their lot. The mechanics are shocked that this Toyota was purchased at a Toyota dealership and has this level of issues that should have been corrected before offered for sale. They are supposed to have a checklist, they don’t use it, or this car wouldn’t have been sold to us. If they got fleeced it shouldn’t be my responsibility to pay for it, it is theirs. This is their profession that they do daily and have a full staff to inspect vehicles and identify issues with their purchases or trades. If they make a bad deal then it is on them to rectify, as they should have a high standard for the Toyota brand. Even if that means they lose money in the process, that’s the business they are in. I know a used car will have some minor issues or blemishes, but four to five thousand dollars? They didn’t call me once, not to offer assistance or how they could rectify the situation, but they sure did text me asking me to write a good review. They left everything up to me to act as the middleman between them and the mechanic. At this point, the car had all these issues and they were not going to do what was right. We would have to make the trek back to return it. Fortunately for us, we caught the issues, this car will be unfixed and pawned off on some other unfortunate person, that’s why they didn’t fix the issues when we discovered them. To add insult to this whole deal, we had to fight to get them to reimburse us for the diagnostic work that they told us to do when we got back home. We were told “That it was my car” & “You shouldn’t have driven the car off the lot.” I took that to mean that we shouldn’t have accepted the promises they were making were truthful, that’s pretty telling of how this dealership operates. Their warranty on used vehicles reflects how little they stand behind the vehicles on their lot. Congratulations to all those that have had a good experience. But by reading the past reviews, it seems they do this fairly regularly, a small enough amount to not cause them too many negative reviews. Simply pass off a deal they got soaked on to a couple unsuspecting customers that trust the Toyota name. What do a couple bad reviews matter when they can ratio them out with the positive reviews that they beg for. Hopefully your experience will be good, but for some of you, it definitely will not be. A lot of the negative reviews are followed up with words about their high standards, these are just words to try and make these reviews sound better, that they care, that they take them seriously. Read them, the same names keep popping up, the same situations, time and time again; it’s a pattern that they have no desire to change. It’s how this dealership runs and the state of their facility shows their lack of concern with making actual improvements for their customers. This is who they are and they are fine with that. Good Luck, you will need it if you decide to do business with them.

Mar 26, 2021

Dealership Rating
Employee Rating

The salesman, Edwin Cotto, was very helpful. He was not...

The salesman, Edwin Cotto, was very helpful. He was not pushy and he was knowledgeable about the cars I was interested in. The manager was - a manager (not friendly). The only issue I have is that a car I ordered that was supposed to take 2 days to deliver (confirmed by manager) took 10 days! Other than that, I had no issues with any other dept. I had contact with at this dealership. I recommend Edwin.

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John Carnivele

John Carnivele

General Manager
Hours- Mon:9-9 Tues:OFF Wed:1-9 Thurs:1-9 Fri:9-6 Sat:8:30-5 Hometown: Chicago, IL Current Town: Aurora, IL I have been in the car business for 35 years. I have two children. My first car was a 1970 Pontiac Tempest. My favorite vehicle we offer here at Oak Lawn Toyota is The 4Runner. Hobbies: Boating and Classic Cars Favorite Movie: Not much of a movie guy Favorite Musician/Band: AC/DC Favorite Television Show: Hawaii 5.0 Favorite Food: Italian
Recent Reviews

Apr 28, 2021

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Professional, prompt service. John did a thorough job...

Professional, prompt service. John did a thorough job explaining what was needed and why. I ended up getting additional with done but hopefully the car will be good for a while.

Apr 23, 2021

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Employee Rating

Do NOT EVER go to this dealership. Manger yelling at me...

Do NOT EVER go to this dealership. Manger yelling at me in the middle of showroom as he was showing and selling the car I put a down payment on.

Apr 21, 2021

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Employee Rating

I am so happy I came in to see John Carnivele. He is the...

I am so happy I came in to see John Carnivele. He is the best!!! Everyone else that helped with my purchase was very pleasant also. Excited!!!!

Mar 29, 2021

Dealership Rating
Employee Rating

I see there are a number of positive reviews regarding...

I see there are a number of positive reviews regarding this dealership, our experience was quite different. I don’t ever take the time to write reviews, but in regards to this business, I feel it is important to warn others. The reality is that these sales people are pretending to be your best friend as they are trying to get the money out of your pocket, we all know that. What truly matters, is how they behave after they have your money and there is a problem. We purchased a used vehicle from them that had a couple of issues that we noticed when we arrived that they told us they would resolve when we got home. They assured us that they are good guys, and they will make things right. Just get it in the shop when we get back and they will take care of it. We take it to the shop, at the dealership we were told the check engine light was illuminated because of a crimped wire. Actually, It was a transmission light illuminated by an actual error. Either the service department is incompetent or they lied to get this car that needs four to five thousand dollars of work off their lot. The mechanics are shocked that this Toyota was purchased at a Toyota dealership and has this level of issues that should have been corrected before offered for sale. They are supposed to have a checklist, they don’t use it, or this car wouldn’t have been sold to us. If they got fleeced it shouldn’t be my responsibility to pay for it, it is theirs. This is their profession that they do daily and have a full staff to inspect vehicles and identify issues with their purchases or trades. If they make a bad deal then it is on them to rectify, as they should have a high standard for the Toyota brand. Even if that means they lose money in the process, that’s the business they are in. I know a used car will have some minor issues or blemishes, but four to five thousand dollars? They didn’t call me once, not to offer assistance or how they could rectify the situation, but they sure did text me asking me to write a good review. They left everything up to me to act as the middleman between them and the mechanic. At this point, the car had all these issues and they were not going to do what was right. We would have to make the trek back to return it. Fortunately for us, we caught the issues, this car will be unfixed and pawned off on some other unfortunate person, that’s why they didn’t fix the issues when we discovered them. To add insult to this whole deal, we had to fight to get them to reimburse us for the diagnostic work that they told us to do when we got back home. We were told “That it was my car” & “You shouldn’t have driven the car off the lot.” I took that to mean that we shouldn’t have accepted the promises they were making were truthful, that’s pretty telling of how this dealership operates. Their warranty on used vehicles reflects how little they stand behind the vehicles on their lot. Congratulations to all those that have had a good experience. But by reading the past reviews, it seems they do this fairly regularly, a small enough amount to not cause them too many negative reviews. Simply pass off a deal they got soaked on to a couple unsuspecting customers that trust the Toyota name. What do a couple bad reviews matter when they can ratio them out with the positive reviews that they beg for. Hopefully your experience will be good, but for some of you, it definitely will not be. A lot of the negative reviews are followed up with words about their high standards, these are just words to try and make these reviews sound better, that they care, that they take them seriously. Read them, the same names keep popping up, the same situations, time and time again; it’s a pattern that they have no desire to change. It’s how this dealership runs and the state of their facility shows their lack of concern with making actual improvements for their customers. This is who they are and they are fine with that. Good Luck, you will need it if you decide to do business with them.

Mar 26, 2021

Dealership Rating
Employee Rating

By FAR the BEST dealership I have ever worked with. Every...

By FAR the BEST dealership I have ever worked with. Every person there was kind and knowledgeable. I LOVE my Toyota Rav4 hybrid and they gave me a GREAT deal!!! John (the GM) and Ceasar (sales) were AWESOME!!! Thank you!!! I 100% will refer people there and get any automobiles there as well!!

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John Beris

John Beris

Sales Consultant
Miláo_ elli_niká Hours- Mon:9-9 Tues:OFF Wed:1-9 Thurs:9-9 Fri:9-6 Sat:8:30-5 Hometown: Akron, OH Current Town: Chicago, IL I have been in the car business for 24 years. I am Married. My first car was a Toyota. My favorite vehicle we offer here at Oak Lawn Toyota is the Avalon. Hobbies: none Favorite Movie: Good Fellas Favorite Musician/Band: Michael Stanley Band Favorite Television Show: Chicago Fire Favorite Food: Cheeseburger
Recent Reviews

May 03, 2021

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Employee Rating

First dealing w/dealership 10 yrs ago w/1st highlander...

First dealing w/dealership 10 yrs ago w/1st highlander hybrid. Did my homework, researched pricing, reputations, etc. Dealt w/Steve B. At our first session, we were like only a hundred dollars apart from what research said was a far price and what dealer was asking. Established a bond of trust & honesty right then! So, when time came to replace my "baby" Steve was my go to guy. Only hesitancy is related to service fees for maintance. As senior on fixed income it gets tight, but realize with technology, unions/inflation, quality costs.

Apr 24, 2021

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I brought the car in to be checked cuz I smelled gas on...

I brought the car in to be checked cuz I smelled gas on two occasions. They said it was no gas leak I was in and out in a timely manner

Apr 16, 2021

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Everyone was very friendly and informative. We were given...

Everyone was very friendly and informative. We were given a good fair price on our purchase which was a quality certified used car. We have purchased there before and will do so again in the future.

Apr 03, 2021

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John took care of me really good he gave all the...

John took care of me really good he gave all the information about the car I was thinking of buying it and Jason did a great job with all the paper work I will recommend too friends and family also if I get another car I will come back here

Apr 02, 2021

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Thanks for the great service you gave us John Beris was...

Thanks for the great service you gave us John Beris was very nice and also the finance dept. explains every paper well that I had to sign. Thanhs much

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Jack Makselan

Jack Makselan

Sales Consultant
Contact Me
Dealership Experience 19 years 10 months
Industry Experience 25 years 2 months
ya govoryu na russkom, Mówie po polsku Hours- Mon:9-9 Tues:1-9 Wed: 9-9 Thurs:OFF Fri:9-6 Sat:8:30-5 Hometown: KrakowCurrent Town: Chicago I have been in the car business for 18 years. I am married. My first car was a Chevette. Most people would be surprised to know I wrote KGB agent under the special skills section of this form. I’m obviously not a great spy since I tried unsuccessfully to cover it up with whiteout. Hobbies: Trading ACC Life Favorite Movie: Continuum Favorite Musician/Band: Favorite Television Show: The Borgia’s Favorite Food: Lamb Chops
Recent Reviews

Apr 24, 2021

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Jack is a very profesional I bought with him 3 new cars...

Jack is a very profesional I bought with him 3 new cars end never was any issue the price for cars are very close to my expactation

Apr 23, 2021

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4-5miles away,personality some like good,very nice...

4-5miles away,personality some like good,very nice Saleman Jack.,when making appointments always get the time &date I decide,the service personal explans very well what’s needed & important of serving my vehicles.

Mar 26, 2021

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I have been buying autos since the early 1970’s and I...

I have been buying autos since the early 1970’s and I wish to complement Jacek Makselan and the entire staff at Oak Lawn Toyota on a job well done, regarding my new car purchase. Starting with my online communications with Luciano my experience was handled in a seamless and timely manner. Jacek Makselan did a splendid job working me in a friendly and professional atmosphere as we progressed through the steps to finalize the deal on the new car. Thanks to all at Oak Lawn Toyota for making one of the best new car buying experiences I have ever encountered.

Mar 25, 2021

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If you are in the market for a new car, go visit Oak Lawn...

If you are in the market for a new car, go visit Oak Lawn Toyota. I was greeted at the door by Jacek Makselan. He was very patience , nice and it was a pleasure working with him. He walked me through the process of purchasing my new SUV. So go see Jacek Makselan at Oak Lawn Toyota.

Feb 28, 2021

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Good and friendly people to deal with. Mike was a...

Good and friendly people to deal with. Mike was a excellent sale person that gave us an excellent deal.I will recommend this dealer 100%%%%%%%%%%%%%%%%%%%%%%%%%%.

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Mike Henery

Mike Henery

Sales Consultant
Hours- Mon:9-9 Tues:OFF Wed:9-9 Thurs:1-9 Fri:9-6 Sat:8:30-5
Recent Reviews

Apr 17, 2021

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The people that work there are amazing love working with...

The people that work there are amazing love working with them Very clean place Mark Gurlish is awesome takes his time to make sure everything is perfect

Apr 06, 2021

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I've purchased several autos from this dealership because...

I've purchased several autos from this dealership because of their professionalism and knowledge and the atmosphere. I would recommend them to all my Chicago friends.

Feb 28, 2021

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Good and friendly people to deal with. Mike was a...

Good and friendly people to deal with. Mike was a excellent sale person that gave us an excellent deal.I will recommend this dealer 100%%%%%%%%%%%%%%%%%%%%%%%%%%.

Dec 26, 2020

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I recently visited your service department to have a...

I recently visited your service department to have a recall completed. The fellow in the service department was very nice and prompt. The service department wait time was about or less than 30 minutes which was great. I took a day off work to have this done so I didn’t want to spend my entire day in a service area. Thank you Toyota for an excellent experience. Unfortunately I don’t remember the name of the fellow who signed me in but he was very polite. He sat in the far left corner of the office on my service date.which was 12/10 @9am. I’m sure you have enough info to locate him. Mike Henery in Sales is an excellent sales man. For the record!

Dec 04, 2020

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Excellent service, I highly recommend Oak lawn Toyota!...

Excellent service, I highly recommend Oak lawn Toyota! Mike Henery went above and beyond. He personally picked my car up , brought it to service for me and he returned it to me washed, vacuumed and sanitizerd Oak lawn Toyota always goes above and beyond! Thank you!

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Vito Dinella

Vito Dinella

Sales Consultant
Recent Reviews

Apr 29, 2021

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Awesome experience from start to finish. No hassle,...

Awesome experience from start to finish. No hassle, upfront sales team. Definitely will work with them again. Finance team was great, quick and easy. Excellent!!

Apr 02, 2021

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This is a great dealership to go to they made sure my mom...

This is a great dealership to go to they made sure my mom as well as myself left with a car that same day. They have awesome customer service

Mar 12, 2021

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Pleasure dealing with Vito! Would definitely recommend to...

Pleasure dealing with Vito! Would definitely recommend to everyone. The Camry TRD is an awesome car. Love the way it handles and the great acceleration it has.

Mar 05, 2021

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Great experience!!! Vito best salesman ever recommend...

Great experience!!! Vito best salesman ever recommend buying a car here. Shop Oaklawn Toyota looking forward to working with Oaklawn Toyota in the future. Thanks

Feb 28, 2021

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Good and friendly people to deal with. Mike was a...

Good and friendly people to deal with. Mike was a excellent sale person that gave us an excellent deal.I will recommend this dealer 100%%%%%%%%%%%%%%%%%%%%%%%%%%.

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Vincent Chen

Vincent Chen

Sales Consultant
Contact Me
Dealership Experience 3 years 5 months
Industry Experience 5 years
Hours- Mon:9-9 Tues:1-9 Wed: OFF Thurs:9-9 Fri:9-6 Sat:8:30-5 Name: Vincent Chen Hometown: China Current town: Lisle, IL How long I’ve been in the car business: 2 years How long I’ve been with Oak Lawn Toyota: 2 month Family: Mom, Wife and two Kids. My first car was: VW Tiguan My favorite vehicle we offer and why: The 2018 Camry is fantastic! My hobbies: Photography and Reading. Favorite movie: Wolf of Wall Street Favorite musician/band: Jacky Chang Favorite television show: N/A Favorite food: Anything spicy. One interesting fact about myself/my life: I’m pretty boring most of the time. Hidden Talent: If I knew what my hidden talent was, I wouldn’t let it be hidden.
Recent Reviews

Apr 21, 2021

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Lauren was extremely helpful and very knowledgeable. She...

Lauren was extremely helpful and very knowledgeable. She made my car buying process easy, painless and quick. I would recommend anyone to purchase with OLT.

Apr 11, 2021

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Vince was great and helpful! I'm very happy with my 2nd...

Vince was great and helpful! I'm very happy with my 2nd purchase from Oak Lawn Toyota. The experience was smooth and easy.. Thank you again!

Apr 09, 2021

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This place is the 3rd toyota me and my husband visited....

This place is the 3rd toyota me and my husband visited. Vincent and the manager Mark is the best sales rep and manager we met so far. Vincent provided all information about the car we looking into, professional suggestions with no pressure on our purchase. We visited there late but they welcomed us with professionalism. My husband and I finally made a quick decision to purchase because we both liked the car and the service here. We were the last customer on that night and we truly felt Vincent and Mark appreciated our business a lot. They stayed late with us. Vincent patiently went over all features about the vehicle. He also followed up a lot after our purchase and made sure we 100% satisfied with the car as well as their service. Thank you, Vincent and Mark! I highly recommend this place to everyone if you are looking for a toyota.

Feb 28, 2021

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Good and friendly people to deal with. Mike was a...

Good and friendly people to deal with. Mike was a excellent sale person that gave us an excellent deal.I will recommend this dealer 100%%%%%%%%%%%%%%%%%%%%%%%%%%.

Feb 28, 2021

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The salesman and managers were very professional and...

The salesman and managers were very professional and helpful. I received a great deal on my purchase of a new RAV4 Hyprid. All great people

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Diana Rodriguez

Diana Rodriguez

Customer Care Representative
Name: Diana Rodriguez Hometown: Chicago Current town: Chicago How long I’ve been in the car business: 2 ½ years How long I’ve been with Oak Lawn Toyota: 2 ½ years Family: Two loving parents, 3 sisters and two brothers My first car was: Nissan Altima My favorite vehicle we offer and why: 4Runner, because they are spacious, luxurious and fun to drive! My hobbies: Shopping at Carsons Favorite movie: My Sister’s Keeper Favorite television show: Criminal Minds Favorite food: Chinese and many more One interesting fact about myself/my life: I am the go to person when it comes to finding travel deals!
Recent Reviews

Mar 26, 2021

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The salesman, Edwin Cotto, was very helpful. He was not...

The salesman, Edwin Cotto, was very helpful. He was not pushy and he was knowledgeable about the cars I was interested in. The manager was - a manager (not friendly). The only issue I have is that a car I ordered that was supposed to take 2 days to deliver (confirmed by manager) took 10 days! Other than that, I had no issues with any other dept. I had contact with at this dealership. I recommend Edwin.

Mar 12, 2021

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Buying my new 2021 RAV4 XLE Premium at Oak Lawn Toyota...

Buying my new 2021 RAV4 XLE Premium at Oak Lawn Toyota was the best experience that I have ever had in my life, when comparing with my previous purchases at other Dealers. All personnel are very nice and professional.

Feb 06, 2021

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Excellent work! No one else can.compare!! Everyone was...

Excellent work! No one else can.compare!! Everyone was nice and completed the work within a timely manner. I recommend any one with a Toyota to have your service completed here.

Dec 26, 2020

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Pricing was Fair they were patient with me tried their...

Pricing was Fair they were patient with me tried their best to make me happy and I got what I wanted I will be very happy to return to buy my next vehicle

Sep 29, 2020

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Oak Lawn Toyota exceeded all expectations by showing...

Oak Lawn Toyota exceeded all expectations by showing their responsiveness to my needs. Whether by phone or in person, they were attentive, polite and informative. The father and son team took care of us with smooth efficiency.

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Bill Elvidge

Bill Elvidge

Counter Associate
Recent Reviews

Apr 21, 2021

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The service department was very clean and all were very...

The service department was very clean and all were very nice and friendly. I will come back soon for more parts to be order for my car.

Feb 08, 2021

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The only dealership our family will patronize. Simply the...

The only dealership our family will patronize. Simply the best in sales, service, parts and all around customer satisfaction. We recommend Oak Lawn Toyota to all!

Feb 06, 2021

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Excellent work! No one else can.compare!! Everyone was...

Excellent work! No one else can.compare!! Everyone was nice and completed the work within a timely manner. I recommend any one with a Toyota to have your service completed here.

Jan 22, 2021

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Great service. I bit overpriced. But I’m very happy. Got...

Great service. I bit overpriced. But I’m very happy. Got me out with in a hour. Wish thy had a car wash. It’s great service for customers.

Jan 16, 2021

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I’ve been going here for the last 11yrs to buy and...

I’ve been going here for the last 11yrs to buy and service my vehicles and it’s been great always clean and great service.

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Lauren Boutos

Lauren Boutos

Internet Relations Manager
Contact Me
Dealership Experience 10 years 1 months
Mon:9-5 Tues:9-5 Wed:9-5 Thurs:9-5 Fri:9-5 Sat: Rotates Name: Lauren Boutos Hometown: Mt. Greenwood Current town: Homer Glen How long I’ve been in the car business: 9 years How long I’ve been with Oak Lawn Toyota: 9 years Family: I am married with a one year old baby girl! My first car was: 1992 Chrysler Lebaron My favorite vehicle we offer and why: RAV4, I like how it drives and the new body style! My hobbies: reading, baking and hanging out with my husband and friends Favorite movie: Gladiator, Guardians of the Galaxy and Clue Favorite musician/band: Mumford and Sons, Florida Georgia Line, The Railers Favorite television show: LOST, Friends and The Vampire Diaries Favorite food: pizza, ice cream and baklava One interesting fact about myself/my life: I have been to 5/7 continents. Hidden talent: I can quote most of my favorite films by heart.
Recent Reviews

Apr 21, 2021

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Lauren was extremely helpful and very knowledgeable. She...

Lauren was extremely helpful and very knowledgeable. She made my car buying process easy, painless and quick. I would recommend anyone to purchase with OLT.

Dec 19, 2020

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I am a long time customer of Oak Lawn Toyota, always...

I am a long time customer of Oak Lawn Toyota, always satisfied with the quality of service in every department. Kind and understanding sales poeple.

Aug 19, 2020

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Very nice people at Oaklawn Toyota . They took care of...

Very nice people at Oaklawn Toyota . They took care of me and my mom . She love her new rav 4 . Rich and Steve gave us a great deal . There service was the best I ever had!!

Jun 25, 2020

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Super assistance, great people, wonderful outlet and...

Super assistance, great people, wonderful outlet and perfect completion of what was needed....this is the second time I had help from you and am pleased

Apr 18, 2020

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Customer service is excellent the facility stay clean...

Customer service is excellent the facility stay clean each time I came in for service they were kind and caring always do an excellent job servicing my vehicle

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Edwin Cotto

Edwin Cotto

Sales Consultant
Hablo Español! Hours- Mon:9-9 Tues:1-9 Wed: OFF Thurs:9-9 Fri:9-6 Sat:8:30-5
Recent Reviews

May 01, 2021

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No hidden charges or cost. They are very precise. The...

No hidden charges or cost. They are very precise. The finance department explained details about the contract. I will always recommend friends or relatives to go there and get their car.

Apr 02, 2021

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Mr Cotto was very helpful with my purchase. Explained...

Mr Cotto was very helpful with my purchase. Explained things very clearly and concise. He made the buying process very easy. Will recommend to anyone.

Mar 26, 2021

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The salesman, Edwin Cotto, was very helpful. He was not...

The salesman, Edwin Cotto, was very helpful. He was not pushy and he was knowledgeable about the cars I was interested in. The manager was - a manager (not friendly). The only issue I have is that a car I ordered that was supposed to take 2 days to deliver (confirmed by manager) took 10 days! Other than that, I had no issues with any other dept. I had contact with at this dealership. I recommend Edwin.

Mar 01, 2021

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Today, we were buying our first car, Mr.Cotto was very...

Today, we were buying our first car, Mr.Cotto was very nice and extremely helpful, he is very reasonable man and much better to others dealers we went to. We’re very happy and have learned great deals from Mr. Cotto

Feb 28, 2021

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Good and friendly people to deal with. Mike was a...

Good and friendly people to deal with. Mike was a excellent sale person that gave us an excellent deal.I will recommend this dealer 100%%%%%%%%%%%%%%%%%%%%%%%%%%.

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Luis Novoa

Luis Novoa

Customer Relations Manager
Recent Reviews

Apr 06, 2021

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I brought my Camry back on 3/30/21 to have the...

I brought my Camry back on 3/30/21 to have the illuminated door sills installed along with the remote engine start up, I dropped my car off between 0730-0745, I knew it would be an all day job but I had someone to pick me up from the dealership. I called at 545 to check on my car and was told it would be about another 90 minutes. I called the service department back at 805 but everyone had left, no one bothered to call to let me know my car would need to be kept overnight, this created a real inconvenience for me since I had to scrabble to get a ride to work the next day. The next day 3/31/21 I called and asked for Louis he told me he would check the status of my car and call me back within 5 minutes, I called again 50 minutes later and Louis “said” he left me a message, my phone was with me the entire time and I had no messages from him, he said my keys would be with the cashier. When I arrived at the dealership I was handed my keys and no one offered to show me how to work the FOB for the remote engine start up, there was an instruction card attached to the remote. Needless to say I had some issues with the FOB and had to return to the dealership on 4/3/21 and while Louis did show me how to properly operate the FOB I feel this was a trip that could have been avoided had Louis or someone else taken the time to show me how to operate the FOB properly when I initially picked up the car. When I purchased the car in early March I was very pleased with my salesperson Vito, unfortunately returning the car for the after factory installs I was not happy with the customer service. The extra added attention that is given to a customer goes a long way!!

Apr 01, 2021

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Simply the BEST. Treated royally every step of the way....

Simply the BEST. Treated royally every step of the way. First time customer but I was made to feel like a special long time one.

Mar 26, 2021

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The salesman, Edwin Cotto, was very helpful. He was not...

The salesman, Edwin Cotto, was very helpful. He was not pushy and he was knowledgeable about the cars I was interested in. The manager was - a manager (not friendly). The only issue I have is that a car I ordered that was supposed to take 2 days to deliver (confirmed by manager) took 10 days! Other than that, I had no issues with any other dept. I had contact with at this dealership. I recommend Edwin.

Mar 24, 2021

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Thanking God that He loves me so much and knew where to...

Thanking God that He loves me so much and knew where to direct me purchase my car! I wanted a car and a new one!! I looked at a lot of other Toyota location, but some how I wasn’t really into them! I am an hour and a half hours away from this location! And I went there with my parents, best decision I ever made! From the customer service to the whole process! Mr. Bob was very welcoming and stayed on top of business to makesure I got the best vehicle! Wow! Even my parents were happy and impressed by how great he was! I’ll definitely recommend people buy their cars at this location! Keep up the great work. It all start by how welcoming you are and the whole service was awesome!! Super blessed! Did I mention I LOVE MY NEW CAR!!!!!!!!!!! Thank You Mr. Bob! And also Ms. Erica was very nice and helpful on the phone...that’s what brought me in the first place!!! Thank you all!!!!

Mar 24, 2021

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I recently brought in my leased 2018 Toyota Corolla IM to...

I recently brought in my leased 2018 Toyota Corolla IM to purchase a Hybrid Toyota Corrolla. Bob Spee was great at explaining all aspects of the Hybrid. Jason was very helpful in Finance and Luis was helpful in his explanation of other optional features that were available for purchase.

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Diana Colosimo Huber

Diana Colosimo Huber

Inventory Manager
Hours- Mon:9-5 Tues:9-5 Wed:9-5 Thurs:9-5 Fri:9-5 Sat:OFF Hometown: Palos Park, IL Current town: Western Springs, IL I have been in and out of the car business my whole life, but this year I started working as the Inventory Manager at Oak Lawn Toyota. I am very proud to work here at Oak Lawn Toyota and love how many employees have been here for so many years. I have a wonderful husband Mike, two kitties named Zags and Ags, and a dog name Lucca. I also have one charming nephew and two beautiful nieces (Tommy, Lulu and Carmela). I love the band Coldplay, but seriously love almost every show on Bravo. I also enjoy cooking and eating outside whenever possible. My first car was a Red Toyota Corolla, and I currently drive a white Rav4. I love the style of the new Rav4!
Recent Reviews

Apr 22, 2021

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Oak Lawn Toyota has done an excellent job servicing my...

Oak Lawn Toyota has done an excellent job servicing my Toyota Camry for the past 18 years. I am pleased with all the work that has been done. Thank You! Aida

Dec 31, 2020

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We purchased a remote start as a Christmas gift for our...

We purchased a remote start as a Christmas gift for our son. I worked with Louis and made sure we would be set to have installed on Monday, December 28th as he does not live here but he bought his car there. He was so surprised and happy with this Christmas gift as he always gives us such thoughtful gifts. I had paid for it months before and we called the Saturday prior to confirm and also add an oil change. The Service Team said they could not do both in one day so we decided the car start would be installed on Monday and the oil change Tuesday. My son took off work. Tuesday afternoon we go pick up the car and after 40 minutes he comes out. I am so excited for him when he tells me that they never installed the remote start. They forgot. The car was there for two days with multiple calls to confirm. My son had to get back home and I was left standing in the parking lot feeling so bad for my son. I had to go in and wait for a refund of over $500 that I still don’t have. To say we were disappointed would be an understatement. We have purchased cars there before and were proud when our son bought his there. We have no gift for our son and his reply was, “it’s the thought that counts” I wish Oak Lawn Toyota would have thought to do what they said they would and wonder how they looked at that car for two days and gave it no thought. Heartbreaking!

Dec 09, 2020

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Very nice people very good service I had a 7 a.m....

Very nice people very good service I had a 7 a.m. appointment and it was scheduled on time they take very good care of my car

Oct 31, 2020

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I have been buying cars from OLT since the late 70s and...

I have been buying cars from OLT since the late 70s and always go back for their servicing. Best dealer in the south west suburbs.

Oct 30, 2020

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Employee Rating

Cannot remember all the names that Serviced my visit....

Cannot remember all the names that Serviced my visit. Great Customer and car service Will definitely refer to my friends and family. Thank you so very much

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Andres Rivera

Andres Rivera

Counter Associate
Recent Reviews

Apr 23, 2021

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Employee Rating

4-5miles away,personality some like good,very nice...

4-5miles away,personality some like good,very nice Saleman Jack.,when making appointments always get the time &date I decide,the service personal explans very well what’s needed & important of serving my vehicles.

Mar 12, 2021

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Buying my new 2021 RAV4 XLE Premium at Oak Lawn Toyota...

Buying my new 2021 RAV4 XLE Premium at Oak Lawn Toyota was the best experience that I have ever had in my life, when comparing with my previous purchases at other Dealers. All personnel are very nice and professional.

Jan 22, 2021

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Great service. I bit overpriced. But I’m very happy. Got...

Great service. I bit overpriced. But I’m very happy. Got me out with in a hour. Wish thy had a car wash. It’s great service for customers.

Jan 16, 2021

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I’ve been going here for the last 11yrs to buy and...

I’ve been going here for the last 11yrs to buy and service my vehicles and it’s been great always clean and great service.

Nov 15, 2020

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Employee Rating

They did a goog job changing oil!I am very satisfied of...

They did a goog job changing oil!I am very satisfied of the service. Thank you toyota for the help, I appreciate the service, thanks.

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Manny Thnaibat

Manny Thnaibat

Sales Consultant
Hours- Mon:1-9 Tues:9-9 Wed: 9-9 Thurs: 9-6 Fri: OFF Sat:8:30-5
Recent Reviews

Apr 21, 2021

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Employee Rating

I am so happy I came in to see John Carnivele. He is the...

I am so happy I came in to see John Carnivele. He is the best!!! Everyone else that helped with my purchase was very pleasant also. Excited!!!!

Mar 24, 2021

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Employee Rating

They were able to get the car we wanted. A new red 2021...

They were able to get the car we wanted. A new red 2021 Highlander that we bought with the great help of Manny Thnaibat. A fine gentleman--Thanks

Mar 21, 2021

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Manny rules. The Sales rep trying to sell extras too...

Manny rules. The Sales rep trying to sell extras too pushy. Don't remember his name. No worries though. Overall experience was good and I would come back again.

Dec 26, 2020

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Employee Rating

Pricing was Fair they were patient with me tried their...

Pricing was Fair they were patient with me tried their best to make me happy and I got what I wanted I will be very happy to return to buy my next vehicle

Nov 12, 2020

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Manny is the best. He helped us to make things possible....

Manny is the best. He helped us to make things possible. If you will get your vehicle look for him and he’ll work things out.

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Erica Ortiz

Erica Ortiz

Customer Care Representative
Recent Reviews

Mar 25, 2021

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This was the best car dealing experience ever. Steve...

This was the best car dealing experience ever. Steve Barrix was wonderful. Honest, knowledgeable and kind. I had a true no-hassle experience. He understood what I wanted and wasted no time in delivering exactly what I needed.

Mar 24, 2021

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Employee Rating

Thanking God that He loves me so much and knew where to...

Thanking God that He loves me so much and knew where to direct me purchase my car! I wanted a car and a new one!! I looked at a lot of other Toyota location, but some how I wasn’t really into them! I am an hour and a half hours away from this location! And I went there with my parents, best decision I ever made! From the customer service to the whole process! Mr. Bob was very welcoming and stayed on top of business to makesure I got the best vehicle! Wow! Even my parents were happy and impressed by how great he was! I’ll definitely recommend people buy their cars at this location! Keep up the great work. It all start by how welcoming you are and the whole service was awesome!! Super blessed! Did I mention I LOVE MY NEW CAR!!!!!!!!!!! Thank You Mr. Bob! And also Ms. Erica was very nice and helpful on the phone...that’s what brought me in the first place!!! Thank you all!!!!

Mar 23, 2021

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Employee Rating

We drive up from Louisville to get our van, because Erica...

We drive up from Louisville to get our van, because Erica got us what we needed. Bob took care of the final purchase and was so helpful. Beat the dealerships in our area hands down with attention to details and customer service.

Jan 16, 2021

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I am a repeat customer (2 time). Mr. Cotto and Oak lawn...

I am a repeat customer (2 time). Mr. Cotto and Oak lawn family was patient and very willing to work with me. Experience was great.

Dec 29, 2020

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Employee Rating

I woke up in the morning with the idea of financing a car...

I woke up in the morning with the idea of financing a car being the last thing on my mind. I was a bit nervous when I received the initial phone call from the online sales rep who’s name is Erica. Wonderful person by the way. After coming in I was greeted at the door by Vito, whom I could tell in the beginning of the conversation was the perfect person to deal with. I could go on and on. Long story short, Erica, Vito, Jason, and Lewis did a fantastic job, and I’m overwhelmed. Great work guys. Toyota is very fortunate to have you be apart of their team.

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Liz Chavez

Liz Chavez

Sales Consultant
Recent Reviews

Mar 27, 2021

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Excellent customer service. They treat customers with...

Excellent customer service. They treat customers with respect, and answer all of your questions. Always willing to negotiate with customers. I love that they have bilingual salespeople.

Mar 13, 2021

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Luciano Francia and Liz Chavez were my contacts when I...

Luciano Francia and Liz Chavez were my contacts when I bought my Toyota Corolla 2021. Luciano was very transparent when he mailed me a quote in buying in cash or credit the Toyota Corolla 2021. He applied all the rebates, anniversary offers available that I can avail in buying the car. Liz showed and explained to me the features & operations of the Corolla when we did the test drive. They were great and I was very satisfied with their service which led me to purchase Corolla after the test drive. I would refer Luciano and Liz to anyone who maybe interested in doing business at Oak Lawn Toyota office.

Mar 12, 2021

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Buying my new 2021 RAV4 XLE Premium at Oak Lawn Toyota...

Buying my new 2021 RAV4 XLE Premium at Oak Lawn Toyota was the best experience that I have ever had in my life, when comparing with my previous purchases at other Dealers. All personnel are very nice and professional.

Feb 28, 2021

Dealership Rating
Employee Rating

Good and friendly people to deal with. Mike was a...

Good and friendly people to deal with. Mike was a excellent sale person that gave us an excellent deal.I will recommend this dealer 100%%%%%%%%%%%%%%%%%%%%%%%%%%.

Jan 06, 2021

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Employee Rating

Very helpful with everything. Helped us get an afforable...

Very helpful with everything. Helped us get an afforable price due to our circumstances of having no credit. Liz is the most helpful ans polite to my spanish speaking parents

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Elizabeth Colosimo Phelps

Elizabeth Colosimo Phelps

The Voice of OLT
Recent Reviews

Apr 22, 2021

Dealership Rating
Employee Rating

Oak Lawn Toyota has done an excellent job servicing my...

Oak Lawn Toyota has done an excellent job servicing my Toyota Camry for the past 18 years. I am pleased with all the work that has been done. Thank You! Aida

Feb 06, 2021

Dealership Rating
Employee Rating

Excellent work! No one else can.compare!! Everyone was...

Excellent work! No one else can.compare!! Everyone was nice and completed the work within a timely manner. I recommend any one with a Toyota to have your service completed here.

Dec 31, 2020

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Employee Rating

We purchased a remote start as a Christmas gift for our...

We purchased a remote start as a Christmas gift for our son. I worked with Louis and made sure we would be set to have installed on Monday, December 28th as he does not live here but he bought his car there. He was so surprised and happy with this Christmas gift as he always gives us such thoughtful gifts. I had paid for it months before and we called the Saturday prior to confirm and also add an oil change. The Service Team said they could not do both in one day so we decided the car start would be installed on Monday and the oil change Tuesday. My son took off work. Tuesday afternoon we go pick up the car and after 40 minutes he comes out. I am so excited for him when he tells me that they never installed the remote start. They forgot. The car was there for two days with multiple calls to confirm. My son had to get back home and I was left standing in the parking lot feeling so bad for my son. I had to go in and wait for a refund of over $500 that I still don’t have. To say we were disappointed would be an understatement. We have purchased cars there before and were proud when our son bought his there. We have no gift for our son and his reply was, “it’s the thought that counts” I wish Oak Lawn Toyota would have thought to do what they said they would and wonder how they looked at that car for two days and gave it no thought. Heartbreaking!

Oct 31, 2020

Dealership Rating
Employee Rating

I have been buying cars from OLT since the late 70s and...

I have been buying cars from OLT since the late 70s and always go back for their servicing. Best dealer in the south west suburbs.

Jul 08, 2015

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Employee Rating

i wouldnt go anywhere else

I got my last three cars at oak lawn Toyota everybody there makes you feel like you are at home and they are truly honest and helpful

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Christina Colosimo Wonais

Christina Colosimo Wonais

Social Media Director
Hometown: Palos Park, Il Current town: Chicago, Il How long I’ve been in the car business: Since birth. How long I’ve been with Oak Lawn Toyota: I grew up on Oak Lawn Toyota’s showroom floor. My sisters (Elizabeth Phelps, Victoria Hampton, Diana Huber) and I would go to work with our dad (Ronnie Colosimo) on Saturdays. My earliest memories at Oak Lawn Toyota include answering the phones and counting change for the cashier. Family: I am the third daughter of Ronnie Colosimo. I live in Chicago with my precious pup Riggs. My first car was: Red Toyota Corolla My favorite vehicle we offer and why: The Toyota 4Runner is the best vehicle in our lineup. It has a spacious interior and cargo area; it is high up off the ground which makes for a pleasant driving experience; and it’s a great-looking SUV. My hobbies: Long walks exploring the city of Chicago with my dog, cooking, snow skiing, and practicing yoga/pilates. Favorite movie: It’s a tie- Network & Clueless Favorite
Recent Reviews

Feb 28, 2021

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Employee Rating

Good and friendly people to deal with. Mike was a...

Good and friendly people to deal with. Mike was a excellent sale person that gave us an excellent deal.I will recommend this dealer 100%%%%%%%%%%%%%%%%%%%%%%%%%%.

Feb 10, 2021

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Employee Rating

I happen to love this dealership. The experience was...

I happen to love this dealership. The experience was wonderful and the customer service is awesome. Thank you for your great service. See u soon

Oct 29, 2020

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Employee Rating

Sale staff is wonderful! No hard sale. No pushy attitude....

Sale staff is wonderful! No hard sale. No pushy attitude. Real great people to work with. Service staff was excellent also. I always recommend Oak Lawn Toyota to all my friends..

Sep 12, 2020

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Employee Rating

I love Oak Lawn Toyota the people are so friendly that's...

I love Oak Lawn Toyota the people are so friendly that's okay and very knowledgeable I love just being in that atmosphere.... oh yeah and I also love the vehicle that I purchased from them.😀

Apr 27, 2020

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This was our 4th vehicle purchase or lease with Oak Lawn...

This was our 4th vehicle purchase or lease with Oak Lawn Toyota and we will keep going back because of the amazing service and helpful staff.

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Alex Ramos

Alex Ramos

Parts Manager
Recent Reviews

Apr 23, 2021

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Employee Rating

4-5miles away,personality some like good,very nice...

4-5miles away,personality some like good,very nice Saleman Jack.,when making appointments always get the time &date I decide,the service personal explans very well what’s needed & important of serving my vehicles.

Mar 04, 2021

Dealership Rating
Employee Rating

Went in for two issues (pick up key copy and to purchase...

Went in for two issues (pick up key copy and to purchase an extra remote and get it programmed). Personnel have always been friendly and helpful.

Jan 22, 2021

Dealership Rating
Employee Rating

Great service. I bit overpriced. But I’m very happy. Got...

Great service. I bit overpriced. But I’m very happy. Got me out with in a hour. Wish thy had a car wash. It’s great service for customers.

Jan 16, 2021

Dealership Rating
Employee Rating

I’ve been going here for the last 11yrs to buy and...

I’ve been going here for the last 11yrs to buy and service my vehicles and it’s been great always clean and great service.

Sep 25, 2020

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Employee Rating

But dealer on the Southside!!!!Great hours to check in...

But dealer on the Southside!!!! Great hours to check in for service and very friendly people to work with, from secretaries to the salesmen. Not to mention the service writers who take the time to listen to your concerns about car problems, if any.

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Justin Keown

Justin Keown

Director of Operations
Recent Reviews

Dec 31, 2020

Dealership Rating
Employee Rating

We purchased a remote start as a Christmas gift for our...

We purchased a remote start as a Christmas gift for our son. I worked with Louis and made sure we would be set to have installed on Monday, December 28th as he does not live here but he bought his car there. He was so surprised and happy with this Christmas gift as he always gives us such thoughtful gifts. I had paid for it months before and we called the Saturday prior to confirm and also add an oil change. The Service Team said they could not do both in one day so we decided the car start would be installed on Monday and the oil change Tuesday. My son took off work. Tuesday afternoon we go pick up the car and after 40 minutes he comes out. I am so excited for him when he tells me that they never installed the remote start. They forgot. The car was there for two days with multiple calls to confirm. My son had to get back home and I was left standing in the parking lot feeling so bad for my son. I had to go in and wait for a refund of over $500 that I still don’t have. To say we were disappointed would be an understatement. We have purchased cars there before and were proud when our son bought his there. We have no gift for our son and his reply was, “it’s the thought that counts” I wish Oak Lawn Toyota would have thought to do what they said they would and wonder how they looked at that car for two days and gave it no thought. Heartbreaking!

Oct 29, 2020

Dealership Rating
Employee Rating

Sale staff is wonderful! No hard sale. No pushy attitude....

Sale staff is wonderful! No hard sale. No pushy attitude. Real great people to work with. Service staff was excellent also. I always recommend Oak Lawn Toyota to all my friends..

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Nick Taiym

Nick Taiym

Sales Consultant
Recent Reviews

Aug 25, 2020

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I had a flat tire on a work day it was a 100 degree day....

I had a flat tire on a work day it was a 100 degree day. I walked in Toyota without an appointment and received Great service, quick and efficient .

Jul 02, 2020

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Well to start, went to another Toyota dealership and was...

Well to start, went to another Toyota dealership and was treated horribly. Was about to give up on Toyota until we went to Oak Lawn.

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