Customer Testimonials
They do good work, room to negotiate and work with them.
The oil change took longer then I expected but overall the service was good Thanks
Juan was Very customer friendly and honest with mechanical work needed for vehicle. Service was also prompt and reasonable.
I’ve been buying cars at Oaklawn Toyota for almost 40 years. The service and courtesy of everyone there is outstanding.
I have purchased a Subaru Outback from this dealer and had very nice helpful salesman Steve Barrix. My wife and I got there close to closing time and we were helped right away. Everyone seemed friendly and helpful. Overall very nice experience I would purchase from them again.
Very good. Suggest other things that need to be done but very costly at the dealer. But, they offer good guidance.
I think they’re honest people, that’s all I need to say about Oak Lawn Toyota
Best sales and service dealership around. Been going there over 30 years. Keep up the great work.
Professional and kind salesperson!
Great service! Bought new tires and were installed and done by promised time. Great job
Waited the exact time I was told it would take to have my front brakes done.
Walk in with a Honda and they took care of me. Great work and team!
Frank was very professional 👏
Thank you for squeezing me in for service at the last minute we realky appreciate it
Edwin provided a friendly and courteous atmosphere for me to test drive the car I was purchasing. He was very informative and demonstrated some of the features of this car. He went out of his way to be sure I was comfortable in my purchase. I highly recommend him to everyone. I am a return customer to the Oak lawn Toyota dealership. I find Edwin and the dealership very helpful. Edwin's patience and knowledge was instrumental in my purchasing this car. Thank you, Edwin.
I just bought a 2012 Toyota Camry from salesman Bob Spee. He took time with me and showed me several cars in my price range. Bob was highly recommended by a couple friends who bought Toyota cars from him in the past. Thank you for looking out for my best interest. Bob is also very friendly and professional. Sincerely, Bill Fairman
Steve Hertogs is so exceptional in customer care & kindness ..His thoroughness patience and understanding are without equal. All the staff that helped make this purchase possible and all the personnel that helped. were wonderful .My sister who has been a long time customer of Steve can never say enough about his kindness as she has purchased all her cars from him over the years and family members as well. I am so appreciative of all that he did to enable me to purchase a new 2021 Rav 4 .Again a great experience !
I like this place. Even though I was a little late, they had me out within an hour.
Thank you for your service it was very good respectful and nice people you’re the only one I trust with my car thank you
The service department and staff are fantastic! Bob Spee is the BEST! Great Service! Great
Everyone at OL Toyota are always friendly, knowledgeable and very pleasant to deal with. Brought my car in yesterday for 6 month check up and was on my way in 45 minutes after my appointment time. They explained everything they did to get it ready for winter. The waiting room is clean and welcoming. Frank checked me in, kept me updated and was a pleasure to deal with. That’s why I have been a loyal customer since 1994!
Cesar was my salesman, he was amazing no pressure or any type of shady business going on. He was straight with all my options. I felt like family during my purchase. I was never rushed or felt cheated during the whole process of my purchase. If you are looking for an honest and upfront sales man Cesar is the one. Thanks a million
I purchased a used car from Oak Lawn Toyota. The salesman was Edwin Cotto. He was very thorough during the test drive pointing out and explaining the car's features going out of his way to be sure that I was satisfied with this car and it met my needs. He was patient and courteous. I AM VERY HAPPY WITH MY CAR , WITH EDWIN COTTO AND WITH THE OAK LAWN TOYOTA DEALERSHIP.
Joe in customer service was excellent. Joe was friendly, courteous and knowledgeable. Joe kept me informed regularly on the status of my vehicle and ensured all maintenance was up to date. Joe and the rest of the Toyota service team in Oak Lawn are second to none. I have brought all my vehicles to Oak Lawn Toyota for service over the years and have received nothing less than top shelf service. I would not trust my vehicle with any other service department anywhere, ever ! Thanks Joe and the Toyota Team ! Job well done as usual on my Toyota Highlander ! Kevin ...
Always timely, friendly and efficient service. Extremely clean work and waiting space. The only problem was when I texted the service rep who texted me, saying “text back with any questions,” I didn’t get a reply.
Informative, cordial , efficient , fast service. Annual maintenace check is the reason I brought my car for service. Jose Carreon was my service advisor & was most suggestive & informative. Thank you Jose.
We love our Highlander and a special thanks to Jacek Makselan his courteous professionalism made us comfortable with purchasing this vehicle
I highly recommend this Toyota Dealership in Oak Lawn, this is my third time going there for my routine maintenance check-up. Everyone there so nice and friendly but, yet professional. They patiently explain to you all the maintenance that was performed. They really make you feel , that they appreciate their customers and that its not just about the money. Thank you so much Oaklawn Toyota!
I always have great customer service and staff very knowledgeable about vehicle . Joe always updated me on my vehicle .
Super polite and professional. Personable honest people who won't try and take your money. Always satisfied everytime I go there.
Nice place to do business with. Was a little disappointed they didn't have my item in stock so will need to return for service.
I love coming here. They are very honest, helpful, knowledgeable, and trustworthy. Hands down the best car experience I ever had.
Kępt me updated very thorough and proffessional would recommemd Oak Lawn Toyota. Had remote start installed
Always courteous, informative and I trust their advice
Steve was great from the moment I walked in. He gave me options and was very patient. ❤
I was checked in upon arrival. Service was completed on time as promised. I was very pleased.
I’m going to say that I was pleased with the job that they did.
I always enjoy coming to get my vehicle serviced at Oak Lawn Toyota. The customer service and repairs have always been top notch- Juan’s customer service is excellent. This is my third Toyota vehicle. I recommend Toyota vehicles and Oak Lawn Toyota.
I have nothing but kudos and great appreciation for the Oak Lawn Toyota dealership and service department! I have been going to their service department for several years. Their quality of service has been outstanding on a very consistent basis. They treat their customers with sensitivity and respect. Many other customers have said the same thing. I highly recommend Oak Lawn Toyota to anyone who is looking for a trusted dealership with whom they can do business in buying and servicing their Toyota vehicles!
Good experience
Steve was of great assistance, helping me navigate through the current new and used car market. I felt comfortable purchasing a vehicle for my daughter's first car.....and she loved it!
Edwin and the team at Oak Lawn Toyota did a great job helping my wife and I purchase our new 2022 Highlander. They were patient and understanding. They were able to help us make a purchase that would give us the space and comfort for our family for years to come. Thank you Oak Lawn Toyota.
I have used this service for the last 15 years and find them to be reliable, reasonably priced, and always courteous. I'm staying !!
Promt service they had me in and out in forty minutes. Car was returned to me clean no issues.
They were very attentive and courteous also kept me informed on what services were needed in the near future.
Very professional and personable. No fast talking service advisors looking to upcharge customer. Friendly and even made recommendations of other business alternatives to consider when customer not interested in having all my repairs there. One suggestion would be to install charging stations and for laptops phone s Tablets that can be accessed on top of desk in waiting rooms Also vehicles should be washed when presented back to customers. Other dealerships standardly provide this courtesy without a customer having to request. Otherwise, overall I was very pleased and will return to have my ongoing service needs provided. This was my ...
I like the service. My car is old but dependable because the service is good.
It is always worth the trip to come to Oak Lawn Toyota. I have another Toyota dealership here in Plainfield but your staff is so welcoming.
The service attendant seemed to have my interest at heart. He wasn't pushy and agreed with my preferences.
Great service not only in quality but efficiency of my time. Mike was a fantastic salesman through the whole process. As well as Domnik was very helpful and transparent through the financial process
Mike Henery, was our salesman. He was professional, knowledgeable, and friendly. Not once did Mike try to pressure me into buying a vehicle. He understood what I was looking for in a car and the price range. I think Mike is an excellent sales rep for Oaklawn Toyota and I will recommend him to friends and family.
Caesar the salesman was excellent. Unfortunately we did not like the car. Too small but he was wonderful if you're looking to purchase see him. Accommodating and will work with you
Great service and employees. Didn’t have a long wait and the service team keeps you updated.
Great service great place timely and courteous good people to do business with bought three new cars here
Joe C was great (Service Manager ) however the light on the passenger rear view mirror was not addressed which I didn't notice that evening.
The salesman and the owner are very friendly and understanding. They make you feel part of there family.
Blown away by this dealership! They knew the vehicle we came in to buy and helped us with our decision. I think the biggest thing that stuck out to me in dealing with the folks at Oak Lawn Toyota - they were not pushy or in a rush. I hate when you go into a dealership and they try and strong arm you into sitting there for 5 hours. The whole process was painless and they did not take advantage of our time.
Every time I visit Oak Lawn and Toyota I am pleased with the service and attention my vehicle gets
Great people and great service
I have been dealing with your company for at least twenty five years and have always been treated with the upmost of care and consideration
Your dealership was kind enough to take us without an appointment. We know we can always count on Oak Lawn Toyota for the best service. We go to Florida every winter, and wouldn't leave without having the car totally checked out by your service department. Thank you,
The entrance to the service port was well labeled, however the curb to enter the car park is too steep and should be smoothed to prevent bumper damage.
Excellent. Pleasure working with them. Great follow this. Kept you updated all the time. Will return for future service.
Great customer service I highly recommend Edwin he is a awesome salesman he is very patient and helpful
Joe and his team did excellent work and were very responsive to our needs at all times
They have good staff plus give good service repairs service is also good. They don’t take too much time for oil change.
Friendly I tought price was a bit high for an oil change
The service department was very busy, but my service advisor was very thorough when inspecting my vehicle before the oil change. I actually wasn't due for the oil change yet, but there were a few other that I needed. I was able to get some of the recommended work and received a full description of the other recommendations. The work was completed in short time, allowing me to get on with the rest of my scheduled tasks!
I’ve have purchased a used Subaru about a week ago. I had the nicest most helpful salesman Steve Barrix I would buy a car from them again. Hey Steve thanks again
Bob Spree and Oak Lawn Toyota helped us with buying our new Toyota Rav 4 this fall. Bob and Marty were very fair and upfront throughout the process. They kept us informed as to the building schedule of the car. We were very satisfied with their service!
They technician answered all of my questions in a timely manner and finished checking my car in a timely manner.
Service was great! Dropped my car off the day before my appointment to be sure I wasn’t late and my car was ready the same day!!!
I can always count on them! Very accommodating and thorough. Thanks especially to Frank and Ken.
Very pleased by the exceptional service I received. Everyone was very helpful and guided me through my service with patience. I was kept in the loop for how the work was going and the time frame was spot on.
The present time is not the best for car shopping but I have to say our salesman Mr Spee made buying a car a pleasant experience. Very knowledgeable and took his time to explain our best options. Never felt rushed even though he was busy when we stopped in. Thank You Mr. Bob Spee !
I have always received timely and courteous service when purchasing my car and for repairs.
The service is excellent and the wait time was minimal. I will continue to use this facility.
Oaklawn Toyota's service Rep are 2nd to none The service representatives are very personable and they pay attention to details
I never let anyone but Oaklawn Toyota work on my car. They are honest. If your car does not need anything they will tell you.
Always prompt, always courteous, always professional. Communication is always good . Waiting area always comfortable . Time is always good
Been bringing my car here for service since 2005 when I bought my Solara convertible (it was the showroom car). Always friendly, but can be pricey, just like any dealership. These guys have always worked with me anytime I've wanted to just get parts & fix something myself. I appreciate having access to OEM parts.
It was very attentive they communicated very punctual. I would go to them again. They honored my warranty.
Had an unfortunate accident, hitting a pothole on the right front passenger tire. Made an appointment and had a replacement tired put it very quickly and I hardly had to wait long.
The service was excellent. You get in and out quickly. They're very friendly and productive from the beginning. The person you start with is the same person you deal with throughout your visit. Also, they keep you posted on everything going on until you leave. The prices are very reasonable and they gave us a coupon for both of our Toyotas without us even asking. This will always be the place we bring both of our cars to. Toyota is best!
Clean, friendly .. The service representative was very helpful and pleasant. Juan even took my vehicle for a drive to access my concerns
This was my first major car purchase. I had a pleasant buying experience with Nick.
The OakLawn Dealership was very helpful and concern about my vehicle. The wait was not too long.
I have “always” been satisfied at Oak Lawn Toyota. Bob Spee is the absolute best salesman! Bob always goes the extra mile for his customers. I have purchased 3 vehicles from Bob over the years & I have been extremely pleased with all three. Joe Cassello (in the Service Department) and Annie Sliwinski & Laurie Haedtler (in the office) are all exemplary employees & were very, very helpful to me.
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