The service department was excellent! I made an appointment for an oil change snd a tire rotation - I was back on the road within 30 minutes...
Treat customers respectfully and aim to help. Go above and beyond. Helpful and informative. Great sales force.
Very happy. I am driving my 4th Prius. Our kids have 2 of them still driving
Incredible and super helpful! I came in from out of state to visit my mom and developed car trouble on the way in that needed attention before I left the next day. I came to Oak Lawn Toyota and explained my dilemma. A huge shout out to Carlos who was willing to fit me in during my car crisis! Can’t thank Carlos and everyone who worked on my car enough- so grateful! Superior customer service! Thank you from the whole of my heart!
Got the last of my Toyota Care
Thank you for your great service. And Thank you Joe for your good service and professional. This dealer the best in Chicago fast and good service. I really recommended to everyone. See you next time guys thanks again.
This is my 4th car from Oak Lawn Toyota. I only use their services for maintenance as well as problems. They always check for potential issues. If there are multiple issues, they tell you which needs to be addressed first. I went for a routine oil change, but, they found an unrepairable flat. Fortunately, I has insurance on my tires and was able to get a new used tire.
Booked an appointment easily and quickly. Great communication, timely repair, seamless experience.
Check in was easy and services to be completed were explained in detail to me
Bulb replaced in rear taillight. Quick, reasonable, easy.
Service was quick and staff was friendly and professional. Appointment was easy to schedule too.
Very good customer service, work done Ina timely manner, will return in the future if need be
Great customer service. They were able to get me in and out in less than a hour. Thanks
Always accommodating very knowledgeable and friendly. Service and parts dept is the same as friendy and knowlegeable
They are friendly, attentive, courteous and knowledgeable. My car was in for its 1 year maintenance and a recall. It was taken care of expeditiously.
I have always taken my toyota to this dealership and have always gotten excellent customer service and repair work!!
They are the best dealer and they are best in services of any toyota products
I had a great experience i provided a coupon near the end of my service, because i forgot. They did their best job to accommodate me, and give me the best deal possible
Pleasant human beings to deal with. Very competent!! I know they take good care of my car and I trust them completely. My SUV has close to 300,000 miles…4RUNNER!!!!
Great friendly service. Was in and out within an hour. Very confident in their quality of work.
Toyota service crew are always professional.
Friendly service done correctly
Came home and told my wife what a great experience at the dealer I had
Kind, caring individuals who want you to find the vehicle of your dreams. My personal experience was unique, but Bob Spee and the Oak Lawn Toyota team were there every step of the way. I appreciate their consistent communication and Bob’s honesty and genuine nature. As a new car owner, I am very grateful for such a wonderful experience.
Professional and on time. Clean facility too. I have had a Toyota for 13 years now and have no regrets. I was a Ford gal!
Professional friendly fast and on point. The wait times is not bad . They give you a good explanation of everything
My experience with Janett R. was wonderful. She was very professional and helpful!!
Been with dealership since 1992. My Boss, through my recommendation has bought several vehicles, as well.
Services and waiting time was great. My appointment time was at 11:15, I was out at 12:15 pm.
A dashboard light popped on and Carlos got me in right away. He did computer diagnostics and found a lurking problem. My ten-year-old Prius is ready for another good year.
I recently had A computer diagnostic test done by OakLawn Toyota . Service Center and Service Advisors where very helpful .
Repaired tired issue with no fuss, even though I had no appointment.
The staff were nice. Lauren in office was absolutely great. She kept going back and forth to me and mechanic about all updates on my vehicle. She was all over the place helping others. She was so kind and I like how she kept me updated on my vehicle because this was the second time I had to take it there within a few months. Inconvenient but I'm ad that issue got resolved but the other issue I had did not. The mechanic did take it for a test drive and check the whole front end but I still ...
They were quick clear and to the point. I was straight up in what my needs and they were Straight up in what they could offer. I’m very happy with that.
Dropped off vehicle for an oil change. Service was quick. All members were professional. Pricing was fair.
They inspection are so helpful ,they do a great job on my car and my van.great service.
Great customer service with friendly employees and competitive pricing. We have been buying cars here for years… ask for Vito or Steve they are the best!
True full really like his energy and a very good help on letting me know the facts about the car.
The young lady who took care of me from start to finish did a really great job, she told me straight with no BS great customer service
Recall on my 2011 Corolla Toyota airbag. Everything was taken care off in reasonable time.
Very positive experience. Cesar was very knowledgeable, and very easy to work with. I would highly recommend him and this dealership.
Edwin went above and beyond. From the time I came tilll the time I left. He. Returned my call and did what I asked. He never got tired of me asking and wanted to know anything. He offered everything and knew his job. I will be sending family and friends to him! You rock Edwin!
These guys are pros. And they are courteous and efficient as well.
Been going here years. Always get good service. Nice people!
Excelente customer service, very friendly. They were able to answer all my questions and they really help me find a car that I really liked.
The people at oak lawn Toyota were wonderful to work with from my sales person Janett Rodriguez to finance Dominik they all made sure I was comfortable and the purchase was as smooth as possible. Never did I feel uncomfortable or pushed. By far the best dealership I have been too.
Bob Spee was the best salesman I have ever had in my life.
Excellent service - very efficient and friendly - as well as professional - thank you! We’ll see you soon -
Everyone was kind, attentive, and willing to help in any way possible would definitely recommend.
Frank kept me updated and the wait time was reasonable for what was completed, which included a recall I had forgot about.
I liked the transparency with the dealer. the kind and prompt attention we received . taking my granddaughter into consideration when she asked question and giving her helpful information on the purchase and her safety
Purchased a used car. Was treated well and was able to find the best car for my budget. Would recommend.
Oil change was great 👍🏾 The tire replacement was over priced.
My receipt stated, I requested the service. Juan Vazquez did by way of letters sent to me. I was told 30000 miles for that service when I came in July for oil change and tires rotated. I told Joe that when I talked to him on Friday. If that service wasn’t due yet, he should have told me that. Don’t write on the paper work that I requested it. I’m losing confidence in Oak Lawn Toyota.
Oak Lawn Toyota is the only place I bring my car for service - Keith in the Service Dept is very knowledgeable regarding this whole process!
Amazing workers,fast service and friendly staff love coming to Oak lawn Toyota ,it’s not better place than this one !!
wire was chew by roten
Courteous and thoughtful and interested in our future and current needs we able to Secure a new vehicle thx
I was taken care of by Lauren who is new to the Oak Lawn location and she was amazing in keeping me informed on the progress, cost and options with my vehicle. Bravo Toyota! Lauren is a Great addition to you team!
Highly recommend ❤️👍🏾
Price changed after work was completed. But the work was done well.
Edwin is very professional. He took his time to view the selection with me and gave me options. I am so happy with my purchase. I will return next year for another vehicle and I will contact Edwin once again to assist me. I will gladly recommend the Toyota Dealer of Oaklawn to my family and friends. Thank you Edwin!
Replace battery and cables
Customer service ha been fantastic. Communication is always thorough and clear.
Very efficient while I waited service. They were on time and finished quicker than expected.
Excellent service. Trustworthy Wry well done. Would recommend this service. Glad I went. Enough already
I have been visiting Toyota in Oak lawn too many years to think about however the service is so awesome as the Representatives and Joe gives that extra special touch of kindness, understanding with his amazing personality he should actually be the director of your sensitivity training program for Customer Service Representatives.
Good service. Usually reasonable time for service and repairs.
Friendly staff, and easy and quick appointment times available to their customers. Work was done on schedule and texted information to customer
Prompt,efficient, and honest device is always provided by the courteous staff at Oak Lawn Toyota.
Awesome Awesome atmosphere...Steve was very patient and his Customer service was great! Will definitely be back....
The service experience was absolutely amazing as at
Please with the courtesy and timeliness of the services provided. Thanks for excellent and professional service
Another great experience at Oak Lawn Toyota. I’ve purchased several cars here. But it’s been over many years because these cars last forever. If you go to this dealership, ask for Bob Spee. If he’s not available, tell them you’ll wait. You won’t regret it.
Great service. Competent workers. Unlike Toyota Lincolwood, my problems were treated with understanding.
I have never had any issues or problems with service at Oak Law Toyota and I’m grateful for that! I hated going in for service at the Toyota I bought my RAV4. Glad I changed locations!
I have been going to Oak Lawn Toyota for over 20 years. Joe in Service is one of the best representatives of the dealership.
Professional, nice, friendly, honest … great sales person, sales manager, service department answered my questions, great finance manager. The best time that I ever had buying a car. And I love my new Rav 4.
Fast friendly. Price increase for oil change. Got the appointment on short notice.
Best car buying experience ever. Nice, professional, friendly, honest … everything you’d want. And I love my new Rav 4.
Rich was great and very patient. even with my 3 wild children running around Toyota. He was so helpful in showing me all my options. He even loaded everything into my new car while going through the trade in process. Great salesperson!
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