Customer Testimonials

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DealerRater Sep 21, 2022
 

The service department was excellent! I made an appointment for an oil change snd a tire rotation - I was back on the road within 30 minutes...

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DealerRater Sep 21, 2022
 

Treat customers respectfully and aim to help. Go above and beyond. Helpful and informative. Great sales force.

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DealerRater Sep 20, 2022
 

Very happy. I am driving my 4th Prius. Our kids have 2 of them still driving

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DealerRater Sep 20, 2022
 

Incredible and super helpful! I came in from out of state to visit my mom and developed car trouble on the way in that needed attention before I left the next day. I came to Oak Lawn Toyota and explained my dilemma. A huge shout out to Carlos who was willing to fit me in during my car crisis! Can’t thank Carlos and everyone who worked on my car enough- so grateful! Superior customer service! Thank you from the whole of my heart!

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Google Sep 20, 2022
 

Got the last of my Toyota Care

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Google Sep 19, 2022
 

Thank you for your great service. And Thank you Joe for your good service and professional. This dealer the best in Chicago fast and good service. I really recommended to everyone. See you next time guys thanks again.

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Google Sep 19, 2022
 

This is my 4th car from Oak Lawn Toyota. I only use their services for maintenance as well as problems. They always check for potential issues. If there are multiple issues, they tell you which needs to be addressed first. I went for a routine oil change, but, they found an unrepairable flat. Fortunately, I has insurance on my tires and was able to get a new used tire.

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Google Sep 19, 2022
 

Booked an appointment easily and quickly. Great communication, timely repair, seamless experience.

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DealerRater Sep 19, 2022
 

Check in was easy and services to be completed were explained in detail to me

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Google Sep 19, 2022
 

Bulb replaced in rear taillight. Quick, reasonable, easy.

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DealerRater Sep 18, 2022
 

Service was quick and staff was friendly and professional. Appointment was easy to schedule too.

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DealerRater Sep 18, 2022
 

Very good customer service, work done Ina timely manner, will return in the future if need be

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DealerRater Sep 18, 2022
 

Great customer service. They were able to get me in and out in less than a hour. Thanks

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DealerRater Sep 18, 2022
 

Always accommodating very knowledgeable and friendly. Service and parts dept is the same as friendy and knowlegeable

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DealerRater Sep 17, 2022
 

They are friendly, attentive, courteous and knowledgeable. My car was in for its 1 year maintenance and a recall. It was taken care of expeditiously.

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DealerRater Sep 17, 2022
 

I have always taken my toyota to this dealership and have always gotten excellent customer service and repair work!!

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DealerRater Sep 16, 2022
 

They are the best dealer and they are best in services of any toyota products

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DealerRater Sep 16, 2022
 

I had a great experience i provided a coupon near the end of my service, because i forgot. They did their best job to accommodate me, and give me the best deal possible

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DealerRater Sep 16, 2022
 

Pleasant human beings to deal with. Very competent!! I know they take good care of my car and I trust them completely. My SUV has close to 300,000 miles…4RUNNER!!!!

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DealerRater Sep 16, 2022
 

Great friendly service. Was in and out within an hour. Very confident in their quality of work.

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Google Sep 16, 2022
 

Toyota service crew are always professional.

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Google Sep 15, 2022
 

Friendly service done correctly

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DealerRater Sep 15, 2022
 

Came home and told my wife what a great experience at the dealer I had

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DealerRater Sep 15, 2022
 

Kind, caring individuals who want you to find the vehicle of your dreams. My personal experience was unique, but Bob Spee and the Oak Lawn Toyota team were there every step of the way. I appreciate their consistent communication and Bob’s honesty and genuine nature. As a new car owner, I am very grateful for such a wonderful experience.

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DealerRater Sep 14, 2022
 

Professional and on time. Clean facility too. I have had a Toyota for 13 years now and have no regrets. I was a Ford gal!

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DealerRater Sep 14, 2022
 

Professional friendly fast and on point. The wait times is not bad . They give you a good explanation of everything

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Google Sep 14, 2022
 

My experience with Janett R. was wonderful. She was very professional and helpful!!

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DealerRater Sep 14, 2022
 

Been with dealership since 1992. My Boss, through my recommendation has bought several vehicles, as well.

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DealerRater Sep 14, 2022
 

Services and waiting time was great. My appointment time was at 11:15, I was out at 12:15 pm.

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DealerRater Sep 13, 2022
 

A dashboard light popped on and Carlos got me in right away. He did computer diagnostics and found a lurking problem. My ten-year-old Prius is ready for another good year.

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DealerRater Sep 13, 2022
 

I recently had A computer diagnostic test done by OakLawn Toyota . Service Center and Service Advisors where very helpful .

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Google Sep 12, 2022
 

Repaired tired issue with no fuss, even though I had no appointment.

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DealerRater Sep 12, 2022
 

The staff were nice. Lauren in office was absolutely great. She kept going back and forth to me and mechanic about all updates on my vehicle. She was all over the place helping others. She was so kind and I like how she kept me updated on my vehicle because this was the second time I had to take it there within a few months. Inconvenient but I'm ad that issue got resolved but the other issue I had did not. The mechanic did take it for a test drive and check the whole front end but I still ...

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DealerRater Sep 12, 2022
 

They were quick clear and to the point. I was straight up in what my needs and they were Straight up in what they could offer. I’m very happy with that.

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DealerRater Sep 12, 2022
 

Dropped off vehicle for an oil change. Service was quick. All members were professional. Pricing was fair.

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Google Sep 11, 2022
 
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DealerRater Sep 11, 2022
 

They inspection are so helpful ,they do a great job on my car and my van.great service.

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DealerRater Sep 11, 2022
 

Great customer service with friendly employees and competitive pricing. We have been buying cars here for years… ask for Vito or Steve they are the best!

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DealerRater Sep 10, 2022
 

True full really like his energy and a very good help on letting me know the facts about the car.

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DealerRater Sep 10, 2022
 

The young lady who took care of me from start to finish did a really great job, she told me straight with no BS great customer service

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Google Sep 9, 2022
 

Recall on my 2011 Corolla Toyota airbag. Everything was taken care off in reasonable time.

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DealerRater Sep 9, 2022
 

Very positive experience. Cesar was very knowledgeable, and very easy to work with. I would highly recommend him and this dealership.

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DealerRater Sep 9, 2022
 

Edwin went above and beyond. From the time I came tilll the time I left. He. Returned my call and did what I asked. He never got tired of me asking and wanted to know anything. He offered everything and knew his job. I will be sending family and friends to him! You rock Edwin!

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Google Sep 8, 2022
 

These guys are pros. And they are courteous and efficient as well.

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Google Sep 7, 2022
 

Been going here years. Always get good service. Nice people!

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DealerRater Sep 7, 2022
 

Excelente customer service, very friendly. They were able to answer all my questions and they really help me find a car that I really liked.

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Google Sep 6, 2022
 

The people at oak lawn Toyota were wonderful to work with from my sales person Janett Rodriguez to finance Dominik they all made sure I was comfortable and the purchase was as smooth as possible. Never did I feel uncomfortable or pushed. By far the best dealership I have been too.

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Google Sep 6, 2022
 

Bob Spee was the best salesman I have ever had in my life.

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DealerRater Sep 6, 2022
 

Excellent service - very efficient and friendly - as well as professional - thank you! We’ll see you soon -

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DealerRater Sep 6, 2022
 

Everyone was kind, attentive, and willing to help in any way possible would definitely recommend.

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DealerRater Sep 5, 2022
 

Frank kept me updated and the wait time was reasonable for what was completed, which included a recall I had forgot about.

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Facebook Sep 5, 2022
 

I liked the transparency with the dealer. the kind and prompt attention we received . taking my granddaughter into consideration when she asked question and giving her helpful information on the purchase and her safety

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Google Sep 5, 2022
 

Purchased a used car. Was treated well and was able to find the best car for my budget. Would recommend.

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Google Sep 5, 2022
 

Oil change was great 👍🏾 The tire replacement was over priced.

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Google Sep 5, 2022
 

Good service.

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DealerRater Sep 4, 2022
 

My receipt stated, I requested the service. Juan Vazquez did by way of letters sent to me. I was told 30000 miles for that service when I came in July for oil change and tires rotated. I told Joe that when I talked to him on Friday. If that service wasn’t due yet, he should have told me that. Don’t write on the paper work that I requested it. I’m losing confidence in Oak Lawn Toyota.

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DealerRater Sep 3, 2022
 

Oak Lawn Toyota is the only place I bring my car for service - Keith in the Service Dept is very knowledgeable regarding this whole process!

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Google Sep 3, 2022
 

Very professional.

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DealerRater Sep 2, 2022
 

Amazing workers,fast service and friendly staff love coming to Oak lawn Toyota ,it’s not better place than this one !!

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Google Sep 2, 2022
 

wire was chew by roten

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DealerRater Sep 1, 2022
 

Courteous and thoughtful and interested in our future and current needs we able to Secure a new vehicle thx

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DealerRater Sep 1, 2022
 

I was taken care of by Lauren who is new to the Oak Lawn location and she was amazing in keeping me informed on the progress, cost and options with my vehicle. Bravo Toyota! Lauren is a Great addition to you team!

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Google Sep 1, 2022
 

Highly recommend ❤️👍🏾

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Google Aug 31, 2022
 

Price changed after work was completed. But the work was done well.

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DealerRater Aug 31, 2022
 

Edwin is very professional. He took his time to view the selection with me and gave me options. I am so happy with my purchase. I will return next year for another vehicle and I will contact Edwin once again to assist me. I will gladly recommend the Toyota Dealer of Oaklawn to my family and friends. Thank you Edwin!

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Google Aug 29, 2022
 

Replace battery and cables

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Google Aug 29, 2022
 

Customer service ha been fantastic. Communication is always thorough and clear.

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DealerRater Aug 29, 2022
 

Very efficient while I waited service. They were on time and finished quicker than expected.

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DealerRater Aug 29, 2022
 

Excellent service. Trustworthy Wry well done. Would recommend this service. Glad I went. Enough already

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DealerRater Aug 29, 2022
 

I have been visiting Toyota in Oak lawn too many years to think about however the service is so awesome as the Representatives and Joe gives that extra special touch of kindness, understanding with his amazing personality he should actually be the director of your sensitivity training program for Customer Service Representatives.

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Google Aug 28, 2022
 

Good service. Usually reasonable time for service and repairs.

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DealerRater Aug 28, 2022
 

Friendly staff, and easy and quick appointment times available to their customers. Work was done on schedule and texted information to customer

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DealerRater Aug 28, 2022
 

Prompt,efficient, and honest device is always provided by the courteous staff at Oak Lawn Toyota.

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Google Aug 28, 2022
 

Awesome Awesome atmosphere...Steve was very patient and his Customer service was great! Will definitely be back....

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Google Aug 27, 2022
 

The service experience was absolutely amazing as at

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DealerRater Aug 27, 2022
 

Please with the courtesy and timeliness of the services provided. Thanks for excellent and professional service

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Google Aug 27, 2022
 

Another great experience at Oak Lawn Toyota. I’ve purchased several cars here. But it’s been over many years because these cars last forever. If you go to this dealership, ask for Bob Spee. If he’s not available, tell them you’ll wait. You won’t regret it.

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Google Aug 26, 2022
 

Great service. Competent workers. Unlike Toyota Lincolwood, my problems were treated with understanding.

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DealerRater Aug 26, 2022
 

I have never had any issues or problems with service at Oak Law Toyota and I’m grateful for that! I hated going in for service at the Toyota I bought my RAV4. Glad I changed locations!

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DealerRater Aug 25, 2022
 

I have been going to Oak Lawn Toyota for over 20 years. Joe in Service is one of the best representatives of the dealership.

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Cars Aug 25, 2022
 

Professional, nice, friendly, honest … great sales person, sales manager, service department answered my questions, great finance manager. The best time that I ever had buying a car. And I love my new Rav 4.

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Google Aug 25, 2022
 

Fast friendly. Price increase for oil change. Got the appointment on short notice.

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Google Aug 24, 2022
 

Best car buying experience ever. Nice, professional, friendly, honest … everything you’d want. And I love my new Rav 4.

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Facebook Aug 24, 2022
 

Rich was great and very patient. even with my 3 wild children running around Toyota. He was so helpful in showing me all my options. He even loaded everything into my new car while going through the trade in process. Great salesperson!

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