Customer Testimonials
What make the dealership good is the advisors like Lauren Kelly who taken care of me
The service was great. The staff was willing to work with me to get the purchase of the vehicle that I wanted
great customer service and nice waiting area
I always have a pleasant experience at Oak Lawn Toyota! The employees are courteous and professional.
Been a customer since the 1990's and will continue. Thanks for the quick and thorough job!
Frank was super courteous and welcoming. This is my first time at this dealership. The bathrooms were very clean, which I appreciated as I am a woman in my 60's.
Warmly greeted. Clean facilities. Stocked coffee and water. Honored appointment time. Quick service turn around. Kept me informed. Very pleased
Your service department people are exceptional. We've been dealing with Oak Lawn for over 20 years. Very pleased.
Got fast and thorough service last week on my old Camry which needs to carry me until the 2024 Tacoma hybrid is available. While the Camry was getting serviced, I met with Janett Rodriguez who listened to my Tacoma requirements and then showed me key features I didn't even know about! She is very knowledgable about the truck line, and Oak Lawn Toyota's after purchase care. Despite telling her that I was waiting for the 2024 hybrid Tacoma, her attention was patient, and not pushy. I recommend Oak Lawn Toyota and Janett in particular.
Lauren was very helpful and kept me informed of the progress of my car repairs.
The workers are reliable and fast. They explain everything in details and answer all your questions. Great service work!
The service people were very competent at their jobs. They commented with me before and after my vehicle was serviced. Everyone was very courteous and professional.
Love the speedy service and love my Toyota!
Excellent service Suggestion. Vacuum the inside of the car as gesture of appreciation for coming to the dealership
I really like their service They answered all my questions. All the staff is very friendly
The shot was very clean. The service was quick and OnPoint. The service rep. Ken was great. Looking forward to working with him again.
I am from Indiana and was in Chicago for a doctors appointment. My car started acting up in the parking garage. I called the dealership to see if they could look at my car. I talked to Carlos, told him my problem and he immediately said to bring it in and he would work it in. I brought it in and they fixed my problem and I was able to drive it back home. Carlos and your dealership was great and I give it 5 stars.
Very respectful, very courteous, very lively, keeps you updated with things you should expect soon on your vehicle. I followed him from Calumet City and will continue to wherever he goes. Treats you like a brother and he is simply a wonderful guy.
Thank you for the good job that you always do with my vehicle and keep me update on what needs to be fixed
The staff is very easy to work with they offer personable professional service. I've been doing business with them for years and always satisfied thank you Juan and Sal .
My family has received great service consistently from Oak Lawn Toyota. My mother has been coming here for years, as well as my sister. So there was no question as to where I would take my new Toyota. Thanks for all your work!
My Corolla is a 2008 and it has preformed excellent from day one. Unfortunately she's had some minor hiccups over the last 10 years. Each time I've taken Toy in for service Joe has been a Blessing to me. He explained what's going on in a language that I understand. I truly appreciate him being a this location. I don't want to take my car anywhere else. Thanks Joe.
This location never disappoint. They take your vehicle on time and finish on time as promised. They assess your vehicle and let you know what their professional opinion. They give you options and recommend solutions that fit your budget. I highly recommend this location. Thank you for your honesty and excellent customer service.
Oak Lawn Toyota is my go to dealership. I am on my second Toyota Rav and only bring it to the dealership for service. The service department is top notch!
I did not buy my Toyota Highlander with them but I do use them for my regular maintenance. Juan Vasquez is really good in explaining any current and future servicing needs. I highly recommend his team for service as they always address the problem.
My car issues were viewed and some repaired. The price was little high but such as life.
Staying with this service center. Better than the place where I bought my car...and cheaper..
everyone makes you feel special clean store very happy very happy very happy very happy
Always easy to be taken care of at the service department by Lauren or Joe. Service is great and have a easy pickup when it is done
Great service department Great customer experience Very professional people at Oak Lawn Toyota. Will keep coming back
I am always happy with Oak Lawn Toyotas service and ease of getting my vehicle in.
Service department at Oak Lawn Toyota does a great job and keeps customer informed on the work being done and how long it will take.
He kept me updated with my vehicle and also with something that needed to be replaced
The service department a at Oak Lawn Toyota always does a great job and Joe is fantastic.
On December 30th 2022. My agent was Vince Chen Thank you for having great employees like him. Very helpful, knowledgeable, kind. Great to do business with people like him. Helpful. I needed a car, he looked for options for me & found the best price according to my possibilities economically. Knowledgeable. He gave me information of the car, with this modern technology so advanced for me, that i just know how to put the key, put gas, press on gas & break pedal & start driving. It was releaved to know that i could have my phone hooked unto the car ...
Always a pleasure. Truck taken in and promptly serviced. Courteous staff. Excellent all the way around.
I worked with Rich. he was pretty great
service is outstanding. I am always treated with the utmost professionalism. i feel as though I am related. I give Toyota at oak lawn ten out of ten Stars
A true satisfied customer service
It was my good fortune Lauren Kelly answered the phone when my rav broke down. Of course I was very upset but she talked me through all my options and we were able to get the car in to service dept. she was a pleasure to work with.
Very friendly, at home atmosphere. Rich, Justin and Bob made it effortless.Loving this car.
Great service! Oak Lawn Toyota has been a real blessing every time we’ve purchased a vehicle there.
Pleasant, helpful, and empathetic about my car problem. Prompt and quick service. Appreciate the outstanding service.
Good service, professionals, no wait time, explain everything and check so many points, good prices
We had a nice experience when we bought our Toyota Highlander. Cesar, the sales representative, who attended to us was superb, and the boss, Mark, did well also. Price was agreed upon without wasting time. Overall, it was a good experience.
Exceptionally good service, fast, reliable, and all the employee’s are pleasant to deal with. I would definitely recommend going to Oak Lawn Toyota!!
Did repairs in a timely manner, took care of the problem. Didn't have to leave my vehicle for 24 or 48 hours.
Thank you Juan and Keith for resolving my dashboard lights codes. I can in for some recalls and dashboard lights came in. I was able to reschedule an appointment and Toyota resolved the issue quickly! Thanks again John
Very courteous team, always professional and always very thorough when they service my vehicle 😌
A wonderful experience buying my new car!! Great deal and great communication throughout the process. Thanks so much!!!
Toyota Oaklawn service center employees were very professional and courteous. My car was serviced in a timely manner. The waiting room was clean and the work area that was visible was clean also. I will continue at this time to do business and refer others to Oaklawn Toyota.
At first I was scared to purchase a new vehicle. But then when I met Mr. Steve, I felt very calm and excited about a new truck. I had a chance to put a down payment on my truck and I was very patient in waiting for it to arrive. He gave me advice for financing through my company and everything went well after that I’m very pleased
Very efficient - once I pull in the shop they’re ready to take my vehicle. Great communication .
I Walked in to Oaklawn Toyota and was greeted and helped by Jannett. She made buying my car easy and not stressful at all . She offered great service, was very knowledgeable and answered all my questions. Overall, everyone who helped us during our visit made the shopping experience a pleasant one.
Fast service!
Everything was fine except for the time . They said it would take within an hour and it was actually two hours / I understand that I wasn’t the only customer waiting but I wish they would have updated me and responded to the text I sent to the person who text me when I got there
I appreciate that I can always get an appointment to bring my car in and get it back usually the same day.
Es buen doler y atienden rápido y hay personas que hablan español y la amabilidad muy buena
Have been buying Camrys from Bob Spee for 30 years - just bought #13. He is the absolute best! He will take care of you in every way when buying a car.
Fast, efficient & friendly service. I’ll be back for my next service. Thank you and happy new year.
Very fast service. Frank really makes you feel comfortable and confident that your car is going to be treated just like it was his car. Great service! I’ll be back again
Went to get starter installed, and was able to add maintenance later on even though that was not on the schedule! Super happy that they accommodated last minute! Will for sure bring my car back here for routine maintenance! Thank you!!! Great service
The service was handled in a timely manner. The price was the price quoted. And everyone was courteous and kind. As long as pricing remains competitive, this is where I will bring my car.
I really like it very much. That is the truth. Thank you very, very much.
Bob S. is a very genuine person and salesman who is an expert at his job! My friend, whose family has been with Bob/Toyota for years, introduced me to him. I needed a vehicle fast. I did my homework and quickly went right back to Bob. Within an exceptionally short time, I drove home my 2023 RAV4. Thank you, Bob!
Sal was very professional and friendly. I was seen promptly. I called the evening before to have my headlights checked and was given an appointment for the next day. Also, kudos to Joe from my last visit and the gentleman who directs/guides you when driving in to the service area. The female cashier is also friendly . Thanks everyone. 😊
Professional service performed on your Toyota vehicles here...
Great work a bit on the pricey side. Joe is a great agent and knows his job.
Keith the Service writer was professional and courteous as well as John Beris my salesman.
Very fast repair car arrived at 7am was completed before 11am radiator replaced .
Fast professional efficient service
They are very accommodating and pleasant. We always have a pleasure experience when we visit.
Great service department been using them for 20 years. John McShane was our go to guy but everyone else is great also
Everyone is polite from entering the shop and when paying at the register Fast service!
Great experience. Did what we were concerned about and worked with us on other issues they found. Great work.Great communication.Great job! Thank you!
Definitely recommend buying your next Toyota at oak lawn Toyota. At other dealers we walked in and no one bothered to greet us and try to help us. Here as soon we walked in we were greeted by Janett Rodriguez who was very helpful in showing us the various cars. It was a car for my mother and she took her time to explain everything in detail and was very patient with her. Now my mother is enjoying her brand new 2023 Toyota Corolla.
Frank is a very attentive service provider and informative about what maintenance services I would be receiving. He is friendly and kind and well-mannered in his behavior. I really appreciate Frank’s service!
Joe got us in for service promptly and he was very helpful throughout the entire process.
They always take good care of me.
They always take care of me.
Thorough and efficient my new location for service.
Oil change under an hour.
I was pleased with the professionalism of the person who checked me in. He kept me up to date on the status of the progress being made. Additionally, he made me feel appreciated and welcome.
It was first time at this dealership. The representative was very nice. The waiting room was to crowded for my preference at these times.
(Translated by Google) Janet was very kind, a good businessman, she put me in the pickup truck I was looking for. Thank you Janet. I recommend it. (Original) Janet fue muy amable, buena negociante, ella me puso en la pick up q estaba buscando. Gracias Janett. La recomiendo.
Great teams and get work done on time
Janett was welcoming, friendly, helpful, kind, informative & patient in helping us find a new vechicle. She was in communication with us from beginning to end. I would definitely recommend working with her!
Fast appointment times! Friendly staff, clean waiting area, quick service
